Total CFPB mortgage complaint records
62
Public institution profile · Bank · Not a recommendation
Barclays Bank Delaware
BankWilmington, DEActive
FDIC certificate 57203
Data observedAugust 5, 2026Section records may have different source dates.
- Public-source data
- Source-linked records
- No paid lender rankings
- See methodology
- Correct the record
Identifiers, verification, and corrections
Stable identifiers
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
- FDIC certificate
- 57203
- company ID
- Not published — no verified match
More identifiers
- Federal Reserve
- 2980209
- OCC charter number
- Not published — no verified match
- Not published — no verified match
- Official website
- https://www.barclaysus.com/deposits
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Data correction
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionAt a glance
- Institution type
- Bank
- Status
- Active
- Headquarters
- Wilmington, DE
- HMDA activity
- Not currently available on this profile
- Listed branch locations
- 0
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- Outstanding, exam February 1, 2026
- Institution history
- 1 published events
What USMI publishes
Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
- Institution type
- Bank
- Status
- Active
- Headquarters
- Wilmington, DE
- activity
- Not currently available on this profile
- Listed branch locations
- 0
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- Outstanding, exam February 1, 2026
- Institution history
- 1 published events
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
What this profile is not
- Not a lender recommendation or ranking.
- Not a mortgage rate sheet or quote.
- Not an underwriting, approval, or eligibility decision.
- Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
- Not a complaint-resolution channel.
- Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.
HMDA
Mortgage activity
Reported records for the selected year. These figures are not a lender score.
HMDAThe year selector below shows each published activity year.
activity
Mortgage activity reported in HMDA
No publication-authorized HMDA match is currently displayed on this profile. That is not a finding that the institution originated no mortgages.
CFPB
CFPB consumer submissions
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2013 | 1 |
| 2016 | 1 |
| 2017 | 11 |
| 2018 | 7 |
| 2019 | 1 |
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 31 |
| 2025 | 3 |
| 2026 | 1 |
Leading issues
Struggling to pay mortgage
An existing modification, forbearance plan, short sale, or other loss mitigation relief
30
Struggling to pay mortgage
None
12
Closing on a mortgage
None
7
Closing on a mortgage
Changes in loan terms during or after closing
3
Struggling to pay mortgage
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
3
View all issues (10)
Trouble during payment process
None
3
Application, originator, mortgage broker
None
1
Applying for a mortgage or refinancing an existing mortgage
None
1
Loan modification,collection,foreclosure
None
1
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
1
States
Florida
8
Texas
6
California
5
New York
5
Tennessee
4
View all states (28)
Pennsylvania
3
Georgia
2
Illinois
2
Maryland
2
Michigan
2
Missouri
2
New Jersey
2
North Carolina
2
Ohio
2
Virginia
2
Arizona
1
Colorado
1
District of Columbia
1
Indiana
1
Iowa
1
Massachusetts
1
Minnesota
1
Nevada
1
Oklahoma
1
Oregon
1
Rhode Island
1
South Carolina
1
South Dakota
1
Company response
Closed with explanation
60
Closed with monetary relief
2
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
62
How to read these figures
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Regulatory & institutional records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
Institution identity
FDIC BankFind baseline
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
- Legal name
- Barclays Bank Delaware
- Display name
- Barclays Bank Delaware
- Institution status
- Active
- FDIC insured
- Yes
- FDIC insured since
- May 23, 2001
- Established date
- May 23, 2001
- Charter class
- State-chartered commercial bank, not a member of the Federal Reserve System (FRS)
- Primary federal regulator
- Federal Deposit Insurance Corporation
- Headquarters
- Wilmington, DE, 19801, United States
- FDIC certificate number
- 57203
- Federal Reserve
- 2980209
- Domestic location count
- 1
- Source observed
- August 5, 2026
Regulatory information
Regulatory profile
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
Regulatory identity
- Institution status
- ACTIVE
- Primary federal regulator
- FDIC
- Institution type
- Non-member Bank
- Primary activity
- NAICS 52211
- FDIC certificate
- 57203
- Federal Reserve
- 2980209
- C7HX62OF36KBJB6QPK73
- Headquarters
- 125 South West Street, Wilmington, DE, 19801, United States
- Primary deposit insurer
- Deposit Insurance Fund (DIF)
- Source observed
- August 19, 2026
Community Reinvestment Act (CRA)
Latest available CRA evaluation
- Rating
- Outstanding
- Exam date
- February 1, 2026
- Regulator
- FDIC
- Examination method
- Strategic Plan
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
CRA evaluations are examination results from the relevant regulatory process and should be interpreted in the context of the examination date and source.
Historical CRA evaluations
Scroll sideways to see every CRA examination column.
| Exam date | CRA rating | Regulator | Examination method |
|---|---|---|---|
| February 1, 2026 | Outstanding | FDIC | Strategic Plan |
| October 1, 2023 | Outstanding | FDIC | Strategic Plan |
| July 1, 2020 | Outstanding | FDIC | Strategic Plan |
| November 1, 2016 | Outstanding | FDIC | Wholesale/Limited Purpose |
| June 1, 2013 | Satisfactory | FDIC | Wholesale/Limited Purpose |
| November 1, 2010 | Satisfactory | FDIC | Strategic Plan |
| July 1, 2006 | Satisfactory | FDIC | Wholesale/Limited Purpose |
| October 1, 2003 | Satisfactory | FDIC | Wholesale/Limited Purpose |
Formal hierarchy
FFIEC NIC hierarchy rows
7
Showing 1 through 7 of 7 relationship records
| Relationship | Institution | Type | Location |
|---|---|---|---|
| Direct relationship | BARCLAYS DRYROCK FUNDING LLC | Domestic Entity Other | Wilmington, DE |
| Direct relationship | BARCLAYS LIFESTYLES LLC | Domestic Entity Other | Wilmington, DE |
| Direct relationship | BARCLAYS SERVICES, LLC | Domestic Entity Other | Wilmington, DE |
| Direct relationship | BEST EGG, INC. | Domestic Entity Other | Wilmington, DE |
| Direct relationship | C-FLETCHER BROWN INVESTOR, LLC | Domestic Entity Other | Lansing, MI |
| Direct relationship | WILMINGTON RIVERFRONT LLC | Domestic Entity Other | Wilmington, DE |
| ROOT_INSTITUTION | BARCLAYS BANK DELAWARE | Non-member Bank | Wilmington, DE |
These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Additional profile fields
Fields below supplement the primary source baseline and are shown only when present on the public profile.
- Entity type
- FDIC-insured state-chartered nonmember bank
Locations
Branch and office locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesBranch rows are paged. Filters stay in the page address.
Branch locations
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
No published branch result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Institution history
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
Institution history
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
Institutional history
FFIEC NIC history events
1
Showing 1 of 1 history events
| Event date | Event type | Related institution |
|---|---|---|
| May 25, 2001 | Charter Discontinued (Merger or Purchase & Assumption) | — |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources & methodology
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
FDIC BankFind
Source reviewed2026-08-05
Limitation
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
CFPB Consumer Complaint Database search
Source reviewed2026-08-05
Limitation
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
HMDA modified LAR
Source reviewed2026-08-05
Limitation
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
FFIEC NIC institution profile
Source reviewed2026-08-19
Limitation
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
FFIEC NIC organizational hierarchy
Source reviewed2026-08-19
Limitation
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
FFIEC NIC institution history
Source reviewed2026-08-19
Limitation
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.
FFIEC CRA Ratings Database
Source reviewed2026-08-28
Limitation
A CRA rating is the regulator's examination result for the date shown. It is not a USMI rating.