U.S. Mortgage Index

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Public institution profile · Bank · Not a recommendation

Popular Bank

BankNew York, NYActive

FDIC certificate 34967

Data observedAugust 5, 2026Section records may have different source dates.

Identifiers, verification, and corrections

Stable identifiers

Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.

FDIC certificate
34967
company ID
Not published — no verified match
More identifiers
Federal Reserve
2736291
OCC charter number
Not published — no verified match
Not published — no verified match
Official website
https://www.popularbank.com

Verify at FDICVerify at FFIEC NIC / regulator

Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Profile notes

This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.

Data correction

Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.

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At a glance

Institution type
Bank
Status
Active
Headquarters
New York, NY
HMDA activity
Published activity year 2025
Listed branch locations
37
Complaint records
CFPB search status is not currently available.
CRA examinations
Satisfactory, exam September 15, 2025
Institution history
13 published events

What USMI publishes

Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.

Institution type
Bank
Status
Active
Headquarters
New York, NY
activity
Published activity year 2025
Listed branch locations
37
Complaint records
CFPB search status is not currently available.
CRA examinations
Satisfactory, exam September 15, 2025
Institution history
13 published events

Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.

What this profile is not

  • Not a lender recommendation or ranking.
  • Not a mortgage rate sheet or quote.
  • Not an underwriting, approval, or eligibility decision.
  • Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
  • Not a complaint-resolution channel.
  • Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.

HMDA

Mortgage activity

Reported records for the selected year. These figures are not a lender score.

296reported records

196reported originations

2025 reported mortgage activity. Source: HMDA.

HMDA2025The year selector below shows each published activity year.

Ask about this activity

activity

Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.

Geographynationwide

HMDA source observed2026-08-09

HMDA records

296

2025

Loan originations

196

2025

Denials

54

2025

Withdrawals

39

2025

Denial rate among decisioned applications

21.6%

2025

Annual history

Scroll sideways to review every HMDA column.

Annual HMDA activity history
YearHMDA recordsOriginationsApproved but not acceptedDenialsWithdrawalsDenial rate
20252961960543921.6%
20242711251823639.4%
20232761412802735.9%
2022683408212614023.5%
20211,2186841029121129.5%
20201,476799731428328.0%
20191,2806911125325026.5%
20188264701616614325.5%

Detailed activity

Loan type and purpose

Loan type and purpose breakdown for 2025
CategoryHMDA records
Conventional296
FHA0
VA0
RHS / FSA0
Home purchase213
Home improvement7
Refinancing39
Cash-out refinancing14

State reporting

8 states / territories reported

How to read these figures

HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.

CFPB

CFPB consumer submissions

Complaints are consumer submissions and are not findings of wrongdoing.

CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.

Ask about these complaints

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

113

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20121
201314
20147
201520
201619
201718
201815
20195
20208
20213
20223

Leading issues

  1. Loan servicing, payments, escrow account

    None

    39

  2. Loan modification,collection,foreclosure

    None

    20

  3. Trouble during payment process

    None

    18

  4. Struggling to pay mortgage

    None

    15

  5. Closing on a mortgage

    None

    7

View all issues (10)

  1. Application, originator, mortgage broker

    None

    4

  2. Applying for a mortgage or refinancing an existing mortgage

    None

    4

  3. Credit decision / Underwriting

    None

    3

  4. Incorrect information on your report

    Account information incorrect

    2

  5. Other

    None

    1

States

  1. California

    34

  2. Illinois

    15

  3. Florida

    11

  4. Texas

    6

  5. Arizona

    5

View all states (22)

  1. New Jersey

    5

  2. New York

    5

  3. Massachusetts

    4

  4. Alabama

    3

  5. North Carolina

    3

  6. Utah

    3

  7. Washington

    3

  8. Colorado

    2

  9. Michigan

    2

  10. Nevada

    2

  11. None

    2

  12. Ohio

    2

  13. Virginia

    2

  14. Hawaii

    1

  15. Maryland

    1

  16. Minnesota

    1

  17. Oregon

    1

Company response

  1. Closed with explanation

    94

  2. Closed with non-monetary relief

    12

  3. Closed with monetary relief

    7

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    112

  2. No

    1

How to read these figures

Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology

Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.

Regulatory records

Regulatory & institutional records

Only records that apply to this institution are shown. Identifiers stay as published.

FFIEC NICAugust 19, 2026Observed date for the NIC institution record.

Ask about this regulatory record

Institution identity

FDIC BankFind baseline

FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.

Legal name
Popular Bank
Display name
Popular Bank
Institution status
Active
FDIC insured
Yes
FDIC insured since
January 2, 1999
Established date
January 2, 1999
Charter class
State-chartered commercial bank, member of the Federal Reserve System (FRS)
Primary federal regulator
Federal Reserve Board
Headquarters
New York, NY, 10004, United States
Website
https://www.popularbank.com
FDIC certificate number
34967
Federal Reserve
2736291
Domestic location count
38
Source observed
August 5, 2026

Regulatory information

Regulatory profile

Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.

Regulatory identity

Institution status
ACTIVE
Primary federal regulator
FRS
Institution type
State Member Bank
Primary activity
NAICS 52211
FDIC certificate
34967
Federal Reserve
2736291
549300E0WPRCJMXMUM09
Headquarters
85 Broad Street, New York, NY, 10004, United States
Primary deposit insurer
Deposit Insurance Fund (DIF)
Source observed
August 19, 2026

Community Reinvestment Act (CRA)

Latest available CRA evaluation

Rating
Satisfactory
Exam date
September 15, 2025
Regulator
Federal Reserve
Examination method
Large Bank Exam

This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.

CRA evaluations are examination results from the relevant regulatory process and should be interpreted in the context of the examination date and source.

Historical CRA evaluations

Scroll sideways to see every CRA examination column.

Historical CRA evaluations
Exam dateCRA ratingRegulatorExamination method
September 15, 2025SatisfactoryFederal ReserveLarge Bank Exam
March 6, 2023SatisfactoryFederal ReserveLarge Bank Exam
October 26, 2020SatisfactoryFederal ReserveLarge Bank Exam
October 13, 2015SatisfactoryFederal ReserveLarge Bank Exam
July 15, 2013SatisfactoryFederal ReserveLarge Bank Exam
May 31, 2011SatisfactoryFederal ReserveLarge Bank Exam
March 9, 2009SatisfactoryFederal ReserveLarge Bank Exam
March 5, 2007SatisfactoryFederal ReserveLarge Bank Exam
January 18, 2005OutstandingFederal ReserveLarge Bank Exam
October 28, 2002SatisfactoryFederal ReserveLarge Bank Exam
August 21, 2000OutstandingFederal ReserveLarge Bank Exam

Read the methodology

Formal hierarchy

FFIEC NIC hierarchy rows

4

Showing 1 through 4 of 4 relationship records

FFIEC NIC organizational relationships
RelationshipInstitutionTypeLocation
Direct relationshipE-LOAN, INC.Finance CompanyNew York, NY
Direct relationshipPOPULAR EQUIPMENT FINANCE, LLCFinance CompanyNew York, NY
Direct relationshipPOPULAR INSURANCE AGENCY USA, INC.Domestic Entity OtherNew York, NY
ROOT_INSTITUTIONPOPULAR BANKState Member BankNew York, NY

These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.

FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.

Additional profile fields

Fields below supplement the primary source baseline and are shown only when present on the public profile.

Entity type
FDIC-insured state-chartered member bank

Locations

Branch and office locations

Start with the published count and primary location. Search stays paged so the first view stays readable.

FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.

Ask about these locations

Branch locations

Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.

Branch network

Listed locations

37

Showing 1 through 37 of 37 listed locations

Scroll sideways to see every branch column.

Showing 1 through 37 of 37 FFIEC NIC branch locations
BranchAddressCityStatePostal code
CORAL GABLES BRANCH2317 Ponce DE LeonCoral GablesFL33134
FT. LAUDERDALE BRANCH10 S Federal HighwayFort LauderdaleFL33301
HIALEAH BRANCH1645 W. 49th Street, Space 1380HialeahFL33012
AVENTURA BRANCH2875 NE 191 Street, Suite 101MiamiFL33180
BRICKELL BRANCH1221 Brickell AveMiamiFL33131
DADELAND BRANCH8875 Dadeland BoulevardMiamiFL33156
DORAL BRANCH8180 Northwest 36th StreetMiamiFL33166
NORTH MIAMI BRANCH13715 Biscayne BlvdMiamiFL33181
MIAMI BEACH BRANCH7306 Collins AvenueMiami BeachFL33141
MIAMI LAKES BRANCH7900 Miami Lakes Drive WestMiami LakesFL33016
SKYLAKE BRANCH1590 Northeast Miami Gardens DriveNorth Miami BeachFL33179
SUNRISE BRANCH3457 N. University DriveSunriseFL33351
ELIZABETH AVENUE BRANCH817 Elizabeth AvenueElizabethNJ07201
BLOOMFIELD BRANCH500 Bloomfield AvenueNewarkNJ07107
PERTH AMBOY BRANCH252 Madison Ave., Suite 104Perth AmboyNJ08861
BERGENLINE BRANCH5310 Bergenline AvenueWest New YorkNJ07093
149TH STREET BRANCH374 East 149th StreetBronxNY10455
EAST TREMONT BRANCH641 East Tremont AveBronxNY10457
FORDHAM BRANCH301 E. Fordham RoadBronxNY10458
AVENUE U BRANCH2121 Avenue UBrooklynNY11229
E PARKWAY/NOSTRAND BRANCH838 Nostrand AvenueBrooklynNY11225
FIFTH AVENUE BRANCH4502 Fifth AvenueBrooklynNY11220
RALPH AVENUE BRANCH1979 Ralph AvenueBrooklynNY11234
SHEEPSHEAD BAY BRANCH1619 Sheepshead Bay RDBrooklynNY11235
WILLIAMSBURG BRANCH1 Gerry StreetBrooklynNY11206
JACKSON HEIGHTS BRANCH83-22 Baxter AvenueElmhurstNY11373
FOREST HILLS BRANCH71-24 Austin StreetForest HillsNY11375
STEINWAY STREET BRANCH30-26 Steinway StreetLong Island CityNY11103
116TH STREET BRANCH164 East 116th StreetNew YorkNY10029
14TH STREET BRANCH43 West 14th StreetNew YorkNY10011
170TH STREET BRANCH4043 BroadwayNew YorkNY10032
85 BROAD STREET BRANCH85 Broad StreetNew YorkNY10004
COLUMBUS AVENUE BRANCH730 Columbus AvenueNew YorkNY10025
HOUSTON BRANCH215 E. Houston StreetNew YorkNY10002
MANHATTAN 3RD AVE. BRANCH875 Third AvenueNew YorkNY10022
ROCKEFELLER CENTER BRANCH1290 Avenue OF The AmericasNew YorkNY10019
SENECA AVENUE BRANCH918 Seneca AvenueRidgewoodNY11385

FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.

History

Institution history

Events are listed by date. The source event type is kept with the record.

HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.

Ask about this history

Institution history

History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.

Institutional history

FFIEC NIC history events

13

Showing 1 through 13 of 13 history events

FFIEC NIC institutional history events
Event dateEvent typeRelated institution
February 28, 2015Failure - Government Assistance ProvidedDORAL BANK
January 4, 2005Charter Discontinued (Merger or Purchase & Assumption)—
September 1, 2004Charter Discontinued (Merger or Purchase & Assumption)QUAKER CITY BANK
September 23, 2000Charter Discontinued (Merger or Purchase & Assumption)—
January 1, 2000Charter Discontinued (Merger or Purchase & Assumption)—
March 28, 1999Charter Discontinued (Merger or Purchase & Assumption)—
March 28, 1999Charter Discontinued (Merger or Purchase & Assumption)—
March 28, 1999Charter Discontinued (Merger or Purchase & Assumption)—
January 24, 1999Charter Discontinued (Merger or Purchase & Assumption)—
January 1, 1999Charter Discontinued (Merger or Purchase & Assumption)—
January 1, 1999Charter Discontinued (Merger or Purchase & Assumption)—
January 1, 1999Charter Discontinued (Merger or Purchase & Assumption)—
January 1, 1999Charter Discontinued (Merger or Purchase & Assumption)—

These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.

FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.

SourcesEach source keeps its own observed date. Dates are not combined into one profile date.

Ask about these sources

Sources & methodology

Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.

CFPB Consumer Complaint Database search

Consumer Financial Protection Bureau

Source reviewed2026-08-05

Limitation

Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.

Methodology

HMDA modified LAR

Consumer Financial Protection Bureau

Source reviewed2026-08-05

Limitation

HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.

Methodology

Cite this profile

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