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Public institution profile · Mortgage company · Not a recommendation

PLAZA HOME MORTGAGE, INC.

Also published as PLAZA HOME MTG

Mortgage companyACTIVE

Primary category-specific identifier not published for this profile.

Data observedSection records may have different source dates.

Identifiers, verification, and corrections

Stable identifiers

Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.

company ID
Not published — no verified match
More identifiers
Federal Reserve
3897500
Not published — no verified match

Verification status not yet publishedVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Profile notes

This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.

Data correction

Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.

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At a glance

Institution type
Mortgage company
Status
ACTIVE
HMDA activity
Published activity year 2025
Complaint records
CFPB search status is not currently available.

What USMI publishes

Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.

Institution type
Mortgage company
Status
ACTIVE
activity
Published activity year 2025
Complaint records
CFPB search status is not currently available.

Institution identity

Mortgage company identity

Source-backed identity fields for a nondepository mortgage or financial institution. FDIC insurance and NCUA charter identifiers are not applicable to this category.

Legal name
PLAZA HOME MORTGAGE, INC.
Display name
PLAZA HOME MTG
Institution status
ACTIVE
Federal Reserve
3897500

What this profile is not

  • Not a lender recommendation or ranking.
  • Not a mortgage rate sheet or quote.
  • Not an underwriting, approval, or eligibility decision.
  • Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
  • Not a complaint-resolution channel.
  • Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.

HMDA

Mortgage activity

Reported records for the selected year. These figures are not a lender score.

32,922reported records

14,594reported originations

2025 reported mortgage activity. Source: HMDA.

HMDA2025The year selector below shows each published activity year.

Ask about this activity

activity

Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.

Geographynationwide

HMDA source observed2026-08-09

HMDA records

32,922

2025

Loan originations

14,594

2025

Denials

6,643

2025

Withdrawals

2,090

2025

Denial rate among decisioned applications

30.7%

2025

Annual history

Scroll sideways to review every HMDA column.

Annual HMDA activity history
YearHMDA recordsOriginationsApproved but not acceptedDenialsWithdrawalsDenial rate
202532,92214,5943776,6432,09030.7%
202429,67114,0831,0825,6752,43227.2%
202329,56611,3362,7542,0621,56112.8%
202230,20011,6772,5871,8891,23511.7%
202144,37022,8222,9182,6381,5849.3%
202050,84026,9341,3165,4132,49016.1%
201940,72415,6941644,0861,06120.5%
201843,34614,8361844,22668922.0%

Detailed activity

Loan type and purpose

Loan type and purpose breakdown for 2025
CategoryHMDA records
Conventional15,108
FHA10,224
VA7,139
RHS / FSA451
Home purchase21,843
Home improvement0
Refinancing2,852
Cash-out refinancing8,226

State reporting

51 states / territories reported

How to read these figures

HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.

CFPB

CFPB consumer submissions

Complaints are consumer submissions and are not findings of wrongdoing.

CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.

Ask about these complaints

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

295

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20138
201417
201522
201634
201725
201821
201925
202033
202135
202225
202311
202413
202513
202613

Leading issues

  1. Trouble during payment process

    None

    97

  2. Loan servicing, payments, escrow account

    None

    42

  3. Struggling to pay mortgage

    None

    32

  4. Closing on a mortgage

    None

    20

  5. Loan modification,collection,foreclosure

    None

    20

View all issues (31)
  1. Applying for a mortgage or refinancing an existing mortgage

    None

    15

  2. Application, originator, mortgage broker

    None

    12

  3. Settlement process and costs

    None

    7

  4. Struggling to pay mortgage

    Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure

    7

  5. Trouble during payment process

    Payment process

    5

  6. Trouble during payment process

    Trying to communicate with the company to fix an issue while managing or servicing your loan

    4

  7. Closing on a mortgage

    Closing disclosure or other related disclosures

    3

  8. Struggling to pay mortgage

    Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu

    3

  9. Trouble during payment process

    Escrow, taxes, or insurance

    3

  10. Trouble during payment process

    Loan sold or transferred to another company

    3

  11. Applying for a mortgage or refinancing an existing mortgage

    Loan estimate or other related disclosures

    2

  12. Closing on a mortgage

    Trying to communicate with the company to fix an issue with the loan closing

    2

  13. Credit decision / Underwriting

    None

    2

  14. Incorrect information on your report

    Account status incorrect

    2

  15. Other

    None

    2

  16. Struggling to pay mortgage

    Foreclosure

    2

  17. Applying for a mortgage or refinancing an existing mortgage

    Application denials

    1

  18. Applying for a mortgage or refinancing an existing mortgage

    Confusing or misleading advertising or marketing

    1

  19. Closing on a mortgage

    Delays with the closing process

    1

  20. Closing on a mortgage

    Fees or costs after closing

    1

  21. Credit monitoring or identity theft protection services

    Billing dispute for services

    1

  22. Incorrect information on your report

    Account information incorrect

    1

  23. Problem with a company's investigation into an existing problem

    Their investigation did not fix an error on your report

    1

  24. Problem with a credit reporting company's investigation into an existing problem

    Their investigation did not fix an error on your report

    1

  25. Trouble during payment process

    Fees charged

    1

  26. Trouble during payment process

    Lien release

    1

States

  1. California

    47

  2. New York

    31

  3. Florida

    28

  4. Texas

    21

  5. New Jersey

    15

View all states (42)
  1. Hawaii

    11

  2. Illinois

    10

  3. Pennsylvania

    10

  4. Connecticut

    8

  5. Maryland

    8

  6. Oregon

    8

  7. Ohio

    7

  8. Washington

    7

  9. Arizona

    6

  10. Colorado

    6

  11. Georgia

    6

  12. Massachusetts

    6

  13. North Carolina

    6

  14. None

    5

  15. Virginia

    5

  16. Michigan

    4

  17. Minnesota

    4

  18. Louisiana

    3

  19. Montana

    3

  20. Nevada

    3

  21. Alaska

    2

  22. Delaware

    2

  23. Indiana

    2

  24. Kansas

    2

  25. Missouri

    2

  26. Nebraska

    2

  27. Oklahoma

    2

  28. South Carolina

    2

  29. Utah

    2

  30. Wisconsin

    2

  31. Alabama

    1

  32. Iowa

    1

  33. Kentucky

    1

  34. Maine

    1

  35. Mississippi

    1

  36. New Hampshire

    1

  37. New Mexico

    1

Company response

  1. Closed with explanation

    274

  2. Closed with monetary relief

    16

  3. Closed with non-monetary relief

    4

  4. Closed

    1

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    286

  2. No

    9

How to read these figures

Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.

Data not published for this profile. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.

No published branch result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.

History

Institution history

Events are listed by date. The source event type is kept with the record.

HistoryEvent dates come from the source row. The observed date is when USMI reviewed the file.

Ask about this history

No published institution history result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.

SourcesEach source keeps its own observed date. Dates are not combined into one profile date.

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Sources & methodology

Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.

No published source link is attached to this profile yet. That does not establish that no official record exists.

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