HMDA records
3,081
2025
Public institution profile · Bank · Not a recommendation
BankGrand Rapids, MIActive
FDIC certificate 34598
Data observedAugust 5, 2026Section records may have different source dates.
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionPublic records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
HMDA
Reported records for the selected year. These figures are not a lender score.
3,081reported records
2,129reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
HMDA records
3,081
2025
Loan originations
2,129
2025
Denials
384
2025
Withdrawals
516
2025
Denial rate among decisioned applications
15.2%
2025
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 3,081 | 2,129 | 13 | 384 | 516 | 15.2% |
| 2024 | 3,081 | 2,135 | 14 | 386 | 522 | 15.2% |
| 2023 | 2,497 | 1,674 | 16 | 403 | 371 | 19.3% |
| 2022 | 3,305 | 2,340 | 40 | 447 | 450 | 15.8% |
| 2021 | 5,249 | 3,948 | 18 | 509 | 706 | 11.4% |
| 2020 | 5,497 | 4,096 | 24 | 535 | 735 | 11.5% |
| 2019 | 2,722 | 1,955 | 15 | 315 | 398 | 13.8% |
| 2018 | 2,030 | 1,337 | 41 | 350 | 267 | 20.3% |
| Category | HMDA records |
|---|---|
| Conventional | 2,878 |
| FHA | 195 |
| VA | 0 |
| RHS / FSA | 8 |
| Home purchase | 1,662 |
| Home improvement | 424 |
| Refinancing | 405 |
| Cash-out refinancing | 252 |
9 states / territories reported
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
No published complaint result found
This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau.
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing.
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
Latest available CRA evaluation
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
CRA evaluations are examination results from the relevant regulatory process and should be interpreted in the context of the examination date and source.
Scroll sideways to see every CRA examination column.
| Exam date | CRA rating | Regulator | Examination method |
|---|---|---|---|
| July 1, 2025 | Satisfactory | FDIC | Large Bank Exam |
| June 1, 2022 | Satisfactory | FDIC | Large Bank Exam |
| February 1, 2019 | Outstanding | FDIC | Large Bank Exam |
| January 1, 2016 | Outstanding | FDIC | Large Bank Exam |
| November 1, 2012 | Outstanding | FDIC | Large Bank Exam |
| July 1, 2009 | Outstanding | FDIC | Large Bank Exam |
| March 1, 2006 | Satisfactory | FDIC | Large Bank Exam |
| April 7, 2003 | Satisfactory | FDIC | Large Bank Exam |
| March 1, 2000 | Satisfactory | FDIC | Small Bank |
FFIEC NIC hierarchy rows
2
Showing 1 through 2 of 2 relationship records
| Relationship | Institution | Type | Location |
|---|---|---|---|
| Direct relationship | MERCANTILE INSURANCE CENTER, INC. | Domestic Entity Other | Grand Rapids, MI |
| ROOT_INSTITUTION | MERCANTILE BANK | Non-member Bank | Grand Rapids, MI |
These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Fields below supplement the primary source baseline and are shown only when present on the public profile.
Locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Listed locations
38
Showing 1 through 38 of 38 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| ALMA DOWNTOWN DRIVE THRU BRANCH | 230 Woodworth Avenue | Alma | MI | 48801 |
| ALMA NORTHTOWN BRANCH | 7300 North Alger Road | Alma | MI | 48801 |
| BELDING WEST BRANCH | 9344 West Belding Road | Belding | MI | 48809 |
| CADILLAC BRANCH | 114 West Pine Street | Cadillac | MI | 49601 |
| CADILLAC NORTH | 8851 East 34 Road | Cadillac | MI | 49601 |
| CLARE BRANCH | 806 North Mcewan Avenue | Clare | MI | 48617 |
| ALPINE AVENUE BRANCH | 4613 Alpine Avenue Northwest | Comstock Park | MI | 49321 |
| LANSING BRANCH | 3001 Coolidge Road, Suite 105 | East Lansing | MI | 48823 |
| FAIRVIEW BRANCH | 1979 East Miller Road | Fairview | MI | 48621 |
| FOREST HILLS BRANCH | 4737 Cascade Road Southeast | Grand Rapids | MI | 49546 |
| KNAPP STREET BRANCH | 3156 Knapp Street NE | Grand Rapids | MI | 49525 |
| HOLLAND | 170 College Ave, Suite 100 | Holland | MI | 49423 |
| HOWARD CITY BRANCH | 830 West Shaw Street | Howard City | MI | 49329 |
| DEXTER BRANCH | 202 North Dexter Street | Ionia | MI | 48846 |
| SOUTHSIDE BRANCH | 2600 South State Road | Ionia | MI | 48846 |
| ITHACA BRANCH | 219 East Center Street | Ithaca | MI | 48847 |
| DRAKE BRANCH | 811 South Drake Road | Kalamazoo | MI | 49009 |
| KALAMAZOO BRANCH | 211 East Water Street, Suite 100 | Kalamazoo | MI | 49007 |
| LAKEVIEW M-46 BRANCH | 9531 North Greenville Road | Lakeview | MI | 48850 |
| LOWELL BRANCH | 2601 West Main Street | Lowell | MI | 49331 |
| MERRILL BRANCH | 125 West Saginaw Street | Merrill | MI | 48637 |
| MIDLAND BRANCH | 109 E Main ST | Midland | MI | 48640 |
| PICKARD BRANCH | 4699 East Pickard Street | Mount Pleasant | MI | 48858 |
| WESTSIDE BRANCH | 1925 East Remus Road | Mount Pleasant | MI | 48858 |
| PAW PAW BRANCH | 900 East Michigan | Paw Paw | MI | 49079 |
| PETOSKEY OFFICE | 430 East Mitchell | Petoskey | MI | 49770 |
| PORTAGE BRANCH | 2301 West Centre Avenue | Portage | MI | 49024 |
| REMUS BRANCH | 201 West Wheatland Avenue | Remus | MI | 49340 |
| ROSE CITY BRANCH | 505 South Bennett Street | Rose City | MI | 48654 |
| SAINT CHARLES BRANCH | 102 Pine Street | Saint Charles | MI | 48655 |
| ST HELEN BRANCH | 1990 North Saint Helen Road | Saint Helen | MI | 48656 |
| SOUTH US-27 BRANCH | 1065 Superior Drive | Saint Johns | MI | 48879 |
| SHEPHERD BRANCH | 258 West Wright Avenue | Shepherd | MI | 48883 |
| TRAVERSE CITY BRANCH | 125 Park Street, Suite 155 | Traverse City | MI | 49684 |
| TROY BRANCH | 1700 West Big Beaver Road, Suite 100 | Troy | MI | 48084 |
| VESTABURG BRANCH | 9002 Howard City Edmore Road | Vestaburg | MI | 48891 |
| M-76 BRANCH | 2087 South M-76 | West Branch | MI | 48661 |
| WYOMING BRANCH | 5610 Byron Center Avenue SW | Wyoming | MI | 49519 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
FFIEC NIC history events
2
Showing 1 through 2 of 2 history events
| Event date | Event type | Related institution |
|---|---|---|
| July 1, 2014 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| July 1, 2014 | Charter Discontinued (Merger or Purchase & Assumption) | — |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
Source reviewed2026-08-05
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
Source reviewed2026-08-05
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
Source reviewed2026-08-05
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
Source reviewed2026-08-19
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
Source reviewed2026-08-19
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
Source reviewed2026-08-19
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
Source reviewed2026-08-19
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.
Source reviewed2026-08-28
A CRA rating is the regulator's examination result for the date shown. It is not a USMI rating.