HMDA records
221,348
2025
Public institution profile · Mortgage company · Not a recommendation
Also published as FREEDOM MTG CORP
Mortgage companyACTIVE
Primary category-specific identifier not published for this profile.
Data observedSection records may have different source dates.
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
Verification status not yet publishedVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionPublic records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
Source-backed identity fields for a nondepository mortgage or financial institution. FDIC insurance and NCUA charter identifiers are not applicable to this category.
HMDA
Reported records for the selected year. These figures are not a lender score.
221,348reported records
69,982reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
HMDA records
221,348
2025
Loan originations
69,982
2025
Denials
14,216
2025
Withdrawals
33,620
2025
Denial rate among decisioned applications
14.6%
2025
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 221,348 | 69,982 | 13,079 | 14,216 | 33,620 | 14.6% |
| 2024 | 252,504 | 57,345 | 6,562 | 12,324 | 25,081 | 16.2% |
| 2023 | 76,364 | 22,739 | 765 | 7,818 | 12,889 | 25.0% |
| 2022 | 177,097 | 66,042 | 3,505 | 10,720 | 47,509 | 13.4% |
| 2021 | 739,580 | 360,573 | 29,380 | 29,890 | 130,538 | 7.1% |
| 2020 | 779,005 | 389,158 | 33,680 | 27,766 | 113,678 | 6.2% |
| 2019 | 308,884 | 109,716 | 6,025 | 23,486 | 49,592 | 16.9% |
| 2018 | 237,247 | 57,584 | 2,085 | 40,068 | 42,452 | 40.2% |
| Category | HMDA records |
|---|---|
| Conventional | 25,601 |
| FHA | 108,397 |
| VA | 86,002 |
| RHS / FSA | 1,348 |
| Home purchase | 62,991 |
| Home improvement | 1 |
| Refinancing | 88,484 |
| Cash-out refinancing | 69,185 |
51 states / territories reported
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Total CFPB mortgage complaint records
8,806
Coverage start
December 1, 2012
Data through
August 20, 2026
| Year | Complaint records |
|---|---|
| 2012 | 4 |
| 2013 | 76 |
| 2014 | 120 |
| 2015 | 184 |
| 2016 | 527 |
| 2017 | 419 |
| 2018 | 572 |
| 2019 | 542 |
| 2020 | 801 |
| 2021 | 761 |
| 2022 | 887 |
| 2023 | 763 |
| 2024 | 953 |
| 2025 | 1,180 |
| 2026 | 1,017 |
Trouble during payment process
None
2,273
Trouble during payment process
Escrow, taxes, or insurance
858
Struggling to pay mortgage
None
847
Loan servicing, payments, escrow account
None
662
Applying for a mortgage or refinancing an existing mortgage
None
609
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
442
Trouble during payment process
Payment process
394
Closing on a mortgage
None
355
Struggling to pay mortgage
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
296
Loan modification,collection,foreclosure
None
181
Incorrect information on your report
Account status incorrect
173
Struggling to pay mortgage
An existing modification, forbearance plan, short sale, or other loss mitigation relief
150
Struggling to pay mortgage
Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
138
Application, originator, mortgage broker
None
108
Trouble during payment process
Private mortgage insurance (PMI)
101
Incorrect information on your report
Account information incorrect
87
Trouble during payment process
Loan sold or transferred to another company
85
Struggling to pay mortgage
Foreclosure
81
Applying for a mortgage or refinancing an existing mortgage
Delays in the application process
80
Trouble during payment process
Fees charged
74
Applying for a mortgage or refinancing an existing mortgage
Trying to communicate with the company to fix an issue with the application process
67
Closing on a mortgage
Delays with the closing process
65
Settlement process and costs
None
65
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
56
Credit decision / Underwriting
None
48
Closing on a mortgage
Trying to communicate with the company to fix an issue with the loan closing
40
Trouble during payment process
Paying off the loan
39
Problem with a company's investigation into an existing problem
Problem with personal statement of dispute
38
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
35
Closing on a mortgage
Closing disclosure or other related disclosures
33
Applying for a mortgage or refinancing an existing mortgage
Application denials
30
Applying for a mortgage or refinancing an existing mortgage
Confusing or misleading advertising or marketing
29
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
25
Improper use of your report
Reporting company used your report improperly
23
Trouble during payment process
Interest rate
22
Closing on a mortgage
Fees or costs after closing
21
Applying for a mortgage or refinancing an existing mortgage
Fees or costs during the application process
20
Closing on a mortgage
Changes in loan terms during or after closing
19
Applying for a mortgage or refinancing an existing mortgage
Loan estimate or other related disclosures
17
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
12
Credit monitoring or identity theft protection services
Billing dispute for services
10
Problem with a credit reporting company's investigation into an existing problem
Problem with personal statement of dispute
10
Closing on a mortgage
Setting up an escrow account for taxes and insurance
8
Incorrect information on your report
Information is missing that should be on the report
8
Incorrect information on your report
Public record information inaccurate
7
Problem with a company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
7
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
6
Trouble during payment process
Lien release
6
Applying for a mortgage or refinancing an existing mortgage
Negative impact of inaccurate appraisal
5
Other
None
5
Improper use of your report
Credit inquiries on your report that you don't recognize
4
Incorrect information on your report
Information belongs to someone else
4
Problem with a company's investigation into an existing problem
Was not notified of investigation status or results
4
Unable to get your credit report or credit score
Other problem getting your report or credit score
4
Credit monitoring or identity theft protection services
Problem canceling credit monitoring or identify theft protection service
3
Credit monitoring or identity theft protection services
Problem with product or service terms changing
3
Incorrect information on your report
Personal information incorrect
3
Problem with a credit reporting company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
3
Credit monitoring or identity theft protection services
Didn't receive services that were advertised
2
Incorrect information on your report
Old information reappears or never goes away
2
Credit monitoring or identity theft protection services
Received unwanted marketing or advertising
1
Improper use of your report
Received unsolicited financial product or insurance offers after opting out
1
Improper use of your report
Report provided to employer without your written authorization
1
Problem with fraud alerts or security freezes
None
1
California
983
Florida
869
Texas
855
Georgia
418
Virginia
367
Maryland
323
North Carolina
297
New York
277
New Jersey
273
Pennsylvania
263
Arizona
253
Illinois
251
Washington
240
Colorado
237
Ohio
196
South Carolina
181
Michigan
167
Tennessee
161
Louisiana
149
Massachusetts
149
Nevada
143
Indiana
130
Alabama
122
Missouri
116
Minnesota
115
Oregon
99
Wisconsin
96
Utah
90
None
78
Connecticut
77
Oklahoma
73
Kentucky
70
Iowa
69
Hawaii
55
Arkansas
50
Mississippi
50
New Mexico
50
Delaware
49
Idaho
43
West Virginia
39
New Hampshire
34
Kansas
32
Nebraska
31
District of Columbia
28
Maine
28
Alaska
26
Montana
23
Wyoming
23
Rhode Island
18
Vermont
12
South Dakota
10
North Dakota
7
AE
4
AP
4
UNITED STATES MINOR OUTLYING ISLANDS
2
Puerto Rico
1
Closed with explanation
8,706
In progress
83
Closed with monetary relief
8
Closed
6
Closed with non-monetary relief
3
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
8,769
No
37
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Data not published for this profile. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
No published branch result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
History
Events are listed by date. The source event type is kept with the record.
HistoryEvent dates come from the source row. The observed date is when USMI reviewed the file.
No published institution history result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
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Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
No published source link is attached to this profile yet. That does not establish that no official record exists.