HMDA records
823
2025
Public institution profile · Bank · Not a recommendation
EverBank, National Association
BankJacksonville, FLActive
FDIC certificate 34775
Data observedAugust 5, 2026Section records may have different source dates.
- Public-source data
- Source-linked records
- No paid lender rankings
- See methodology
- Correct the record
Identifiers, verification, and corrections
Stable identifiers
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
- FDIC certificate
- 34775
- company ID
- Not published — no verified match
More identifiers
- Federal Reserve
- 2735146
- OCC charter number
- 25290
- Not published — no verified match
- Official website
- https://www.everbank.com
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Data correction
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionAt a glance
- Institution type
- Bank
- Status
- Active
- Headquarters
- Jacksonville, FL
- HMDA activity
- Published activity year 2025
- Listed branch locations
- 39
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- No published CRA result found
- Institution history
- 6 published events
What USMI publishes
Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
- Institution type
- Bank
- Status
- Active
- Headquarters
- Jacksonville, FL
- activity
- Published activity year 2025
- Listed branch locations
- 39
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- No published CRA result found
- Institution history
- 6 published events
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
What this profile is not
- Not a lender recommendation or ranking.
- Not a mortgage rate sheet or quote.
- Not an underwriting, approval, or eligibility decision.
- Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
- Not a complaint-resolution channel.
- Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.
HMDA
Mortgage activity
Reported records for the selected year. These figures are not a lender score.
823reported records
308reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
activity
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
Loan originations
308
2025
Denials
25
2025
Withdrawals
16
2025
Denial rate among decisioned applications
7.4%
2025
Annual history
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 823 | 308 | 5 | 25 | 16 | 7.4% |
| 2022 | 4,742 | 43 | 0 | 0 | 0 | 0.0% |
| 2021 | 16,363 | 5,775 | 134 | 1,526 | 2,510 | 20.5% |
| 2020 | 32,652 | 9,874 | 190 | 3,647 | 5,727 | 26.6% |
| 2019 | 45,824 | 10,782 | 219 | 3,234 | 4,009 | 22.7% |
| 2018 | 50,904 | 15,080 | 211 | 4,012 | 6,046 | 20.8% |
Detailed activity
Loan type and purpose
| Category | HMDA records |
|---|---|
| Conventional | 819 |
| FHA | 4 |
| VA | 0 |
| RHS / FSA | 0 |
| Home purchase | 405 |
| Home improvement | 0 |
| Refinancing | 201 |
| Cash-out refinancing | 211 |
State reporting
36 states / territories reported
How to read these figures
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
CFPB consumer submissions
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Total CFPB mortgage complaint records
1,126
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2012 | 10 |
| 2013 | 253 |
| 2014 | 206 |
| 2015 | 107 |
| 2016 | 132 |
| 2017 | 90 |
| 2018 | 68 |
| 2019 | 55 |
| 2020 | 47 |
| 2021 | 85 |
| 2022 | 27 |
| 2023 | 18 |
| 2024 | 10 |
| 2025 | 7 |
| 2026 | 11 |
Leading issues
Loan modification,collection,foreclosure
None
331
Loan servicing, payments, escrow account
None
289
Trouble during payment process
None
203
Struggling to pay mortgage
None
69
Application, originator, mortgage broker
None
62
View all issues (27)
Applying for a mortgage or refinancing an existing mortgage
None
35
Settlement process and costs
None
29
Closing on a mortgage
None
26
Credit decision / Underwriting
None
26
Other
None
10
Incorrect information on your report
Account status incorrect
7
Struggling to pay mortgage
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
7
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
7
Trouble during payment process
Loan sold or transferred to another company
5
Trouble during payment process
Payment process
4
Trouble during payment process
Escrow, taxes, or insurance
3
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
2
Struggling to pay mortgage
Foreclosure
2
Applying for a mortgage or refinancing an existing mortgage
Trying to communicate with the company to fix an issue with the application process
1
Closing on a mortgage
Trying to communicate with the company to fix an issue with the loan closing
1
Improper use of your report
Credit inquiries on your report that you don't recognize
1
Incorrect information on your report
Account information incorrect
1
Trouble during payment process
Fees charged
1
Trouble during payment process
Interest rate
1
Trouble during payment process
Lien release
1
Trouble during payment process
Paying off the loan
1
Unable to get your credit report or credit score
Problem getting your free annual credit report
1
States
California
150
Florida
123
Georgia
93
New York
79
Texas
78
View all states (51)
New Jersey
71
Michigan
39
Pennsylvania
38
Illinois
34
Virginia
31
Washington
28
Maryland
27
Colorado
26
North Carolina
25
Oregon
25
Ohio
20
South Carolina
17
Indiana
15
Tennessee
14
Massachusetts
13
Missouri
13
Arizona
12
Connecticut
12
District of Columbia
12
None
12
Louisiana
11
Alabama
9
Maine
9
Vermont
9
Nevada
8
Wisconsin
8
Kentucky
6
Minnesota
6
New Hampshire
6
Oklahoma
6
Iowa
5
Hawaii
4
Nebraska
4
Utah
4
Idaho
3
Mississippi
3
Puerto Rico
3
Rhode Island
3
Arkansas
2
Delaware
2
Kansas
2
Montana
2
New Mexico
1
North Dakota
1
U.S. Virgin Islands
1
Wyoming
1
Company response
Closed with explanation
1,118
Closed with monetary relief
6
Closed
1
In progress
1
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
1,099
No
27
How to read these figures
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Regulatory & institutional records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
Institution identity
FDIC BankFind baseline
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
- Legal name
- EverBank, National Association
- Display name
- EverBank, National Association
- Institution status
- Active
- FDIC insured
- Yes
- FDIC insured since
- October 1, 1998
- Established date
- October 1, 1998
- Charter class
- National bank, member of the Federal Reserve System (FRS)
- Primary federal regulator
- Office of the Comptroller of the Currency
- Headquarters
- Jacksonville, FL, 32202, United States
- Website
- https://www.everbank.com
- FDIC certificate number
- 34775
- Federal Reserve
- 2735146
- OCC charter number
- 25290
- Domestic location count
- 43
- Source observed
- August 5, 2026
Regulatory information
Regulatory profile
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
Regulatory identity
- Institution status
- ACTIVE
- Primary federal regulator
- OCC
- Institution type
- National Bank
- Primary activity
- NAICS 52211
- FDIC certificate
- 34775
- Federal Reserve
- 2735146
- 5Z1UQ1CWY0DQ3KJWDQ07
- Headquarters
- 301 W. Bay Street, Suite 2500, Jacksonville, FL, 32202, United States
- Primary deposit insurer
- Deposit Insurance Fund (DIF)
- Source observed
- August 19, 2026
Community Reinvestment Act (CRA)
No published CRA result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
Formal hierarchy
FFIEC NIC hierarchy rows
4
Showing 1 through 4 of 4 relationship records
| Relationship | Institution | Type | Location |
|---|---|---|---|
| Direct relationship | AMC HOLDING, INC. | Domestic Entity Other | Jacksonville, FL |
| Direct relationship | BUSINESS PROPERTY LENDING, INC. | Domestic Entity Other | Redmond, WA |
| Direct relationship | EVERBANK ACQUISITION, LLC | Domestic Entity Other | Jacksonville, FL |
| ROOT_INSTITUTION | EVERBANK, NATIONAL ASSOCIATION | National Bank | Jacksonville, FL |
These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Additional profile fields
Fields below supplement the primary source baseline and are shown only when present on the public profile.
- Entity type
- FDIC-insured national bank
Locations
Branch and office locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Branch locations
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Branch network
Listed locations
39
Showing 1 through 39 of 39 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| ALHAMBRA BRANCH | 711 West Valley Boulevard, Suite 100 | Alhambra | CA | 91803 |
| ARCADIA BRANCH | 657 West Duarte Road | Arcadia | CA | 91007 |
| BEVERLY HILLS BRANCH | 9550 S. Santa Monica Blvd | Beverly Hills | CA | 90210 |
| BURLINGGAME BRANCH | 1210 Broadway | Burlingame | CA | 94010 |
| CHINO HILLS BRANCH | 2911 Chino Avenue, Unit F-1 | Chino Hills | CA | 91709 |
| CORONA DEL MAR BRANCH | 2800 E Coast Highway, Suite 2800 | Corona Del Mar | CA | 92625 |
| CUPERTINO BRANCH | 10191 South DE Anza Boulevard | Cupertino | CA | 95014 |
| DALY CITY BRANCH | 440 Westlake Center Drive | Daly City | CA | 94015 |
| ENCINO BRANCH | 15903 Ventura Boulevard | Encino | CA | 91436 |
| FREMONT BRANCH | 38990 Paseo Padre Parkway, Suite B | Fremont | CA | 94538 |
| IRVINE BRANCH | 4250 Barranca Parkway Suite S | Irvine | CA | 92604 |
| ROWLAND HEIGHTS | 19220 Colima Road | La Puente | CA | 91748 |
| KOREATOWN BRANCH | 3640 Wilshire Blvd #150 | Los Angeles | CA | 90010 |
| OAKLAND BRANCH | 735 Webster Street | Oakland | CA | 94607 |
| ROSEVILLE BRANCH | 1504 Eureka Road | Roseville | CA | 95661 |
| EXCELSIOR BRANCH | 4627 Mission Street | San Francisco | CA | 94112 |
| GEARY BRANCH | 6001 Geary Boulevard | San Francisco | CA | 94121 |
| MARKET BRANCH | 2122 Market Street | San Francisco | CA | 94114 |
| MONTGOMERY BRANCH | 400 Montgomery Street, Suite 100 | San Francisco | CA | 94104 |
| NOE VALLEY BRANCH | 3800 24th Street | San Francisco | CA | 94114 |
| NORIEGA BRANCH | 1239 Noriega Street | San Francisco | CA | 94122 |
| PORTOLA BRANCH | 2555 San Bruno Avenue | San Francisco | CA | 94134 |
| SUNSET BRANCH | 2501 Irving Street | San Francisco | CA | 94122 |
| WEST PORTAL BRANCH | 115 West Portal Avenue | San Francisco | CA | 94127 |
| SAN MATEO BRANCH | 15 East 4th Avenue | San Mateo | CA | 94401 |
| SAN RAFAEL BRANCH | 1104 4th Street | San Rafael | CA | 94901 |
| SANTA MONICA BRANCH | 630 Montana Avenue | Santa Monica | CA | 90403 |
| WESTLAKE VILLAGE BRANCH | 971 S. Westlake Blvd. | Thousand Oaks | CA | 91361 |
| BOCA RATON BRANCH | 595 South Federal Highway | Boca Raton | FL | 33432 |
| CLEARWATER FINANCIAL CENTER BRANCH | 2530 State Road 580, Suite A | Clearwater | FL | 33761 |
| CORAL GABLES BRANCH | 20 Giralda Avenue | Coral Gables | FL | 33134 |
| CORAL RIDGE BRANCH | 2521 East Commercial Boulevard | Fort Lauderdale | FL | 33308 |
| DANIELS PARKWAY BRANCH | 6321 Daniels Parkway | Fort Myers | FL | 33912 |
| ASHLEIGH PLAZA BRANCH | 10400 San Jose Boulevard | Jacksonville | FL | 32257 |
| OCEANWAY BRANCH | 104 New Berlin Road | Jacksonville | FL | 32218 |
| ORTEGA BRANCH | 4211 San Juan Avenue | Jacksonville | FL | 32210 |
| JACKSONVILLE BEACH BRANCH | 2200 3rd Street South | Jacksonville Beach | FL | 32250 |
| NAPLES BRANCH | 1185 Immokalee Road | Naples | FL | 34110 |
| FLUSHING BRANCH | 39-02 Main Street | Flushing | NY | 11354 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Institution history
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
Institution history
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
Institutional history
FFIEC NIC history events
6
Showing 1 through 6 of 6 history events
| Event date | Event type | Related institution |
|---|---|---|
| April 1, 2025 | Charter Discontinued (Merger or Purchase & Assumption) | STERLING BANK AND TRUST, FSB |
| June 10, 2017 | Charter Discontinued (Merger or Purchase & Assumption) | TIAA-CREF TRUST COMPANY FSB |
| May 29, 2010 | Failure - Government Assistance Provided | BANK OF FLORIDA - TAMPA BAY |
| May 29, 2010 | Failure - Government Assistance Provided | BANK OF FLORIDA - SOUTHEAST |
| May 29, 2010 | Failure - Government Assistance Provided | BANK OF FLORIDA - SOUTHWEST |
| January 2, 2001 | Charter Discontinued (Merger or Purchase & Assumption) | — |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources & methodology
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
FDIC BankFind
Source reviewed2026-08-05
Limitation
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
CFPB Consumer Complaint Database search
Source reviewed2026-08-05
Limitation
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
HMDA modified LAR
Source reviewed2026-08-05
Limitation
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
FFIEC NIC institution profile
Source reviewed2026-08-19
Limitation
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
FFIEC NIC branches
Source reviewed2026-08-19
Limitation
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
FFIEC NIC organizational hierarchy
Source reviewed2026-08-19
Limitation
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
FFIEC NIC institution history
Source reviewed2026-08-19
Limitation
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.