HMDA records
159,172
2025
Public institution profile · Mortgage company · Not a recommendation
Also published as 21ST MTG CORP
Mortgage companyACTIVE
Primary category-specific identifier not published for this profile.
Data observedSection records may have different source dates.
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
Verification status not yet publishedVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionPublic records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
Source-backed identity fields for a nondepository mortgage or financial institution. FDIC insurance and NCUA charter identifiers are not applicable to this category.
HMDA
Reported records for the selected year. These figures are not a lender score.
159,172reported records
28,058reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
HMDA records
159,172
2025
Loan originations
28,058
2025
Denials
75,723
2025
Withdrawals
7,140
2025
Denial rate among decisioned applications
71.8%
2025
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 159,172 | 28,058 | 1,705 | 75,723 | 7,140 | 71.8% |
| 2024 | 173,573 | 30,274 | 2,009 | 76,563 | 7,524 | 70.3% |
| 2023 | 163,986 | 27,795 | 2,034 | 77,441 | 8,058 | 72.2% |
| 2022 | 175,852 | 27,029 | 2,128 | 78,391 | 6,735 | 72.9% |
| 2021 | 179,953 | 30,591 | 2,356 | 87,179 | 5,970 | 72.6% |
| 2020 | 176,363 | 30,914 | 2,148 | 86,646 | 5,963 | 72.4% |
| 2019 | 132,201 | 25,204 | 1,521 | 63,430 | 4,055 | 70.4% |
| 2018 | 117,362 | 23,482 | 1,552 | 55,791 | 3,512 | 69.0% |
| Category | HMDA records |
|---|---|
| Conventional | 159,172 |
| FHA | 0 |
| VA | 0 |
| RHS / FSA | 0 |
| Home purchase | 155,307 |
| Home improvement | 690 |
| Refinancing | 1,692 |
| Cash-out refinancing | 952 |
46 states / territories reported
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Total CFPB mortgage complaint records
899
Coverage start
December 1, 2012
Data through
August 20, 2026
| Year | Complaint records |
|---|---|
| 2012 | 2 |
| 2013 | 33 |
| 2014 | 74 |
| 2015 | 79 |
| 2016 | 71 |
| 2017 | 63 |
| 2018 | 49 |
| 2019 | 28 |
| 2020 | 51 |
| 2021 | 63 |
| 2022 | 62 |
| 2023 | 54 |
| 2024 | 69 |
| 2025 | 121 |
| 2026 | 80 |
Struggling to pay mortgage
None
146
Loan modification,collection,foreclosure
None
128
Trouble during payment process
None
118
Loan servicing, payments, escrow account
None
112
Struggling to pay mortgage
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
77
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
43
Applying for a mortgage or refinancing an existing mortgage
None
36
Struggling to pay mortgage
Foreclosure
30
Application, originator, mortgage broker
None
24
Struggling to pay mortgage
Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
23
Closing on a mortgage
None
21
Trouble during payment process
Payment process
18
Trouble during payment process
Escrow, taxes, or insurance
13
Closing on a mortgage
Changes in loan terms during or after closing
11
Settlement process and costs
None
11
Applying for a mortgage or refinancing an existing mortgage
Application denials
7
Closing on a mortgage
Closing disclosure or other related disclosures
7
Closing on a mortgage
Trying to communicate with the company to fix an issue with the loan closing
7
Applying for a mortgage or refinancing an existing mortgage
Confusing or misleading advertising or marketing
6
Incorrect information on your report
Account information incorrect
6
Incorrect information on your report
Account status incorrect
6
Struggling to pay mortgage
An existing modification, forbearance plan, short sale, or other loss mitigation relief
6
Trouble during payment process
Paying off the loan
6
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
4
Applying for a mortgage or refinancing an existing mortgage
Delays in the application process
4
Closing on a mortgage
Delays with the closing process
4
Other
None
3
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
3
Trouble during payment process
Fees charged
3
Applying for a mortgage or refinancing an existing mortgage
Trying to communicate with the company to fix an issue with the application process
2
Closing on a mortgage
Fees or costs after closing
2
Credit decision / Underwriting
None
2
Trouble during payment process
Loan sold or transferred to another company
2
Applying for a mortgage or refinancing an existing mortgage
Fees or costs during the application process
1
Applying for a mortgage or refinancing an existing mortgage
Loan estimate or other related disclosures
1
Applying for a mortgage or refinancing an existing mortgage
Negative impact of inaccurate appraisal
1
Incorrect information on your report
Information belongs to someone else
1
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
1
Trouble during payment process
Interest rate
1
Trouble during payment process
Lien release
1
Trouble during payment process
Private mortgage insurance (PMI)
1
Texas
159
Florida
88
California
70
Georgia
50
Louisiana
45
Michigan
38
New York
34
Alabama
32
South Carolina
30
North Carolina
28
Mississippi
26
Oklahoma
23
Tennessee
21
Arizona
18
Indiana
17
Minnesota
17
Ohio
17
Pennsylvania
17
Arkansas
14
Maryland
13
Colorado
12
Kentucky
12
New Mexico
11
Illinois
10
Delaware
9
Missouri
8
None
8
New Jersey
6
Massachusetts
5
Nevada
5
Connecticut
4
Idaho
4
Iowa
4
Kansas
4
Utah
4
Vermont
4
Virginia
4
West Virginia
4
Montana
3
Oregon
3
Washington
3
AE
2
Maine
2
Nebraska
2
New Hampshire
2
Wisconsin
2
District of Columbia
1
Federated States of Micronesia
1
North Dakota
1
South Dakota
1
Wyoming
1
Closed with explanation
893
Closed with non-monetary relief
3
Closed with monetary relief
2
Closed
1
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
896
No
3
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Data not published for this profile. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
No published branch result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
History
Events are listed by date. The source event type is kept with the record.
HistoryEvent dates come from the source row. The observed date is when USMI reviewed the file.
No published institution history result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
No published source link is attached to this profile yet. That does not establish that no official record exists.