HMDA records
112,148
2025
Public institution profile · Bank · Not a recommendation
BankCharlotte, NCActive
FDIC certificate 9846
Data observedAugust 3, 2026Section records may have different source dates.
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionPublic records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
HMDA
Reported records for the selected year. These figures are not a lender score.
112,148reported records
41,059reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
HMDA records
112,148
2025
Loan originations
41,059
2025
Denials
29,775
2025
Withdrawals
7,333
2025
Denial rate among decisioned applications
40.8%
2025
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 112,148 | 41,059 | 2,144 | 29,775 | 7,333 | 40.8% |
| 2024 | 105,457 | 35,865 | 1,822 | 32,476 | 6,696 | 46.3% |
| 2023 | 122,576 | 43,058 | 3,439 | 35,522 | 6,353 | 43.3% |
| 2022 | 194,569 | 67,613 | 5,830 | 40,058 | 7,617 | 35.3% |
| 2021 | 286,895 | 101,632 | 12,298 | 48,450 | 11,911 | 29.8% |
| 2020 | 329,924 | 112,811 | 10,351 | 54,901 | 19,693 | 30.8% |
| 2019 | 141,796 | 58,708 | 4,090 | 24,595 | 7,585 | 28.1% |
| 2018 | 125,524 | 54,780 | 4,108 | 24,689 | 6,056 | 29.5% |
| Category | HMDA records |
|---|---|
| Conventional | 105,051 |
| FHA | 4,647 |
| VA | 2,260 |
| RHS / FSA | 190 |
| Home purchase | 41,345 |
| Home improvement | 19,181 |
| Refinancing | 20,594 |
| Cash-out refinancing | 6,259 |
50 states / territories reported
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
No published complaint result found
This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau.
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing.
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
Latest available CRA evaluation
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
CRA evaluations are examination results from the relevant regulatory process and should be interpreted in the context of the examination date and source.
Scroll sideways to see every CRA examination column.
| Exam date | CRA rating | Regulator | Examination method |
|---|---|---|---|
| January 1, 2025 | Outstanding | FDIC | Large Bank Exam |
| June 1, 2021 | Outstanding | FDIC | Large Bank Exam |
| May 1, 2018 | Outstanding | FDIC | Large Bank Exam |
| June 1, 2015 | Outstanding | FDIC | Large Bank Exam |
| November 1, 2012 | Outstanding | FDIC | Large Bank Exam |
| September 1, 2010 | Satisfactory | FDIC | Large Bank Exam |
| September 1, 2005 | Outstanding | FDIC | Large Bank Exam |
| March 1, 2002 | Outstanding | FDIC | Large Bank Exam |
| October 1, 1998 | Satisfactory | FDIC | Large Bank Exam |
| October 1, 1996 | Outstanding | FDIC | Small Bank |
| February 1, 1994 | Satisfactory | FDIC | Not Reported |
| April 1, 1990 | Outstanding | FDIC | Not Reported |
FFIEC NIC hierarchy rows
25
Showing 1 through 25 of 25 relationship records
| Relationship | Institution | Type | Location |
|---|---|---|---|
| Direct relationship | AFCO HOLDINGS, LLC | Domestic Entity Other | Florence, SC |
| Direct relationship | BB&T CAPITAL PARTNERS, L.L.C. | Domestic Entity Other | Winston-salem, NC |
| Direct relationship | BB&T COLLATERAL SERVICE CORPORATION | Domestic Entity Other | Winston-salem, NC |
| Direct relationship | BB&T COLLATERAL SERVICE CORPORATION | Domestic Entity Other | Charleston, WV |
| Direct relationship | BB&T COLLATERAL SERVICE CORPORATION | Domestic Entity Other | Knoxville, TN |
| Direct relationship | BB&T CREDIT SERVICES, INC. | Finance Company | Greensboro, NC |
| Direct relationship | BB&T-VA COLLATERAL SERVICE CORPORATION | Domestic Entity Other | Richmond, VA |
| Direct relationship | FIVE BALLPARK CENTER, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | FIVE POINTS CAPITAL PARTNERS IV, L.P. | Domestic Entity Other | Winston-salem, NC |
| Direct relationship | GRANDBRIDGE REAL ESTATE CAPITAL LLC | Domestic Entity Other | Charlotte, NC |
| Direct relationship | RAC FINANCIAL HOLDINGS, LLC | Domestic Entity Other | Greenville, NC |
| Direct relationship | SAVANNAH COMMUNITY DEVELOPMENT CORPORATION | Domestic Entity Other | Savannah, GA |
| Direct relationship | SERVICE FINANCE HOLDINGS, LLC | Domestic Entity Other | Boca Raton, FL |
| Direct relationship | SUNTRUST ROBINSON HUMPHREY FUNDING, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | SUNTRUST SECURITIZATION HOLDINGS, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | SUNTRUST TOTAL RETURN SWAP FUNDING, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | TB SUBSIDIARY HOLDINGS, INC. | Domestic Entity Other | Newark, DE |
| Direct relationship | TRUIST CIG LLC | Domestic Entity Other | Charlotte, NC |
| Direct relationship | TRUIST COMMUNITY CAPITAL, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | TRUIST FOUNDATION, INC. | Domestic Entity Other | Charlotte, NC |
| Direct relationship | TRUIST FOUNDRY HOLDINGS LLC | Domestic Entity Other | Charlotte, NC |
| Direct relationship | TRUIST MERCHANT SERVICES LLC | Domestic Entity Other | Wilson, NC |
| Direct relationship | TRUIST TE-MB HOLDINGS, LLC | Domestic Entity Other | Charlotte, NC |
| Direct relationship | TRUIST TIH HOLDINGS, INC. | Domestic Entity Other | Charlotte, NC |
| ROOT_INSTITUTION | TRUIST BANK | Non-member Bank | Charlotte, NC |
These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Fields below supplement the primary source baseline and are shown only when present on the public profile.
Locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Listed locations
1,913
Showing 1,551 through 1,600 of 1,913 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| PRESTON CENTER BRANCH | 5820 W Northwest Highway | Dallas | TX | 75225 |
| WALNUT HILL LANE BRANCH | 8144 Walnut Hill LN Suite 180 | Dallas | TX | 75231 |
| DENTON BRANCH | 1707 S Loop 288 | Denton | TX | 76205 |
| DESOTO BRANCH | 209 East Pleasant Run Road, Suite 133 | Desoto | TX | 75115 |
| SOUTH HULEN BRANCH | 2820 South Hulen Street | Fort Worth | TX | 76109 |
| SUNDANCE BRANCH | 532 Commerce Street | Fort Worth | TX | 76102 |
| LEBANON ROAD BRANCH | 5125 Preston RD | Frisco | TX | 75034 |
| LITTLE ELM BRANCH | 12292 FM 423 | Frisco | TX | 75033 |
| WARREN BRANCH | 3434 Legacy Drive | Frisco | TX | 75034 |
| NORTH GARLAND BRANCH | 2720 Belt Line RD | Garland | TX | 75044 |
| SOUTH GARLAND BRANCH | 3431 Broadway Blvd | Garland | TX | 75043 |
| GRAPEVINE BRANCH | 2450 Hall-johnson Road | Grapevine | TX | 76051-7116 |
| HIGHLAND VILLAGE BRANCH | 1100 Village Pkwy | Highland Village | TX | 75077 |
| ANTOINE DRIVE BRANCH | 7342 Antoine Drive | Houston | TX | 77088 |
| CYPRESSWOOD BRANCH | 10011 Cypresswood DR | Houston | TX | 77070 |
| DAIRY ASHFORD BRANCH | 1155 Dairy Ashford RD Ste 102 | Houston | TX | 77079 |
| EAST END BRANCH | 6800 Harrisburg Boulevard | Houston | TX | 77011 |
| GENERATION PARK BRANCH | 250 Assay ST Ste 102 | Houston | TX | 77044 |
| GREATLAND KINGDOM BRANCH | 9715 Bellaire Blvd Ste D | Houston | TX | 77036 |
| GREENSPOINT BRANCH | 323 North Sam Houston Parkway East | Houston | TX | 77060 |
| KIRBY DRIVE BRANCH | 3730 Kirby Drive Ste 100 | Houston | TX | 77098 |
| MANGUM ROAD BRANCH | 1929 Mangum Road | Houston | TX | 77092 |
| OLD SPANISH TRAIL BRANCH | 6118-b Scott Street | Houston | TX | 77021 |
| POST OAK BRANCH | 1400 Post Oak Blvd Ste 100 | Houston | TX | 77056 |
| WESTHEIMER BRANCH | 12591 Westheimer Road | Houston | TX | 77077 |
| HUMBLE BRANCH | 9467 FM 1960 Bypass RD W | Humble | TX | 77338 |
| IRVING TOWNE CENTER BRANCH | 2420 North Belt Line Road, Suite 150 | Irving | TX | 75062 |
| LAS COLINAS BRANCH | 6650 North Macarthur Blvd | Irving | TX | 75039 |
| CINCO RANCH BRANCH | 22171 Westheimer Parkway | Katy | TX | 77450 |
| LAKEPOINTE TOWNE CROSSING BRANCH | 729 Hebron Pkwy Ste 100 | Lewisville | TX | 75057 |
| WEST LEWISVILLE BRANCH | 1081 West Main Street Ste 101 | Lewisville | TX | 75067 |
| MCKINNEY BRANCH | 6251 West Eldorado Parkway | Mckinney | TX | 75070 |
| MESQUITE BRANCH | 1522 Gross RD | Mesquite | TX | 75149 |
| ANDREWS HIGHWAY BRANCH | 1100 Andrews Hwy | Midland | TX | 79701 |
| NORTH RICHLAND HILLS BRANCH | 8501 West Airport Freeway, Ste 100 | North Richland Hills | TX | 76180 |
| 42ND STREET BRANCH | 4900 East 42nd Street | Odessa | TX | 79762 |
| KERMIT HIGHWAY BRANCH | 3131 Kermit Hwy | Odessa | TX | 79764 |
| FAIRMONT PARKWAY BRANCH | 4960 Fairmont Parkway | Pasadena | TX | 77505 |
| PECAN STREET MARKETPLACE BRANCH | 2606 FM 1825 Ste 200 | Pflugerville | TX | 78660 |
| COIT & MAPLESHADE BRANCH | 409 Coit Road | Plano | TX | 75075 |
| HEDGCOXE BRANCH | 7900 Preston Road | Plano | TX | 75024 |
| RUISSEAU & 75 BRANCH | 3409 N Central Expressway | Plano | TX | 75023 |
| WILLOW BEND BRANCH | 6360 West Plano Parkway | Plano | TX | 75093 |
| RICHARDSON BRANCH | 801 E Campbell RD Ste 145 | Richardson | TX | 75081 |
| ROCKWALL BRANCH | 1675 Laguna Drive | Rockwall | TX | 75087 |
| ROUND ROCK BRANCH | 110 North IH 35 N Suite 340 | Round Rock | TX | 78681 |
| ROWLETT BRANCH | 2001 Lakeview Parkway | Rowlett | TX | 75088 |
| ALAMO HEIGHTS BRANCH | 5400 Broadway | San Antonio | TX | 78209 |
| BLANCO & 410 BRANCH | 1000 NW Loop 410 | San Antonio | TX | 78213 |
| HERITAGE OAKS BRANCH | 2338 N Loop 1604 West | San Antonio | TX | 78248 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
FFIEC NIC history events
116
Showing 1 through 25 of 116 history events
| Event date | Event type | Related institution |
|---|---|---|
| December 7, 2019 | Charter Discontinued (Merger or Purchase & Assumption) | SUNTRUST BANK |
| April 2, 2016 | Charter Discontinued (Merger or Purchase & Assumption) | NATIONAL PENN MANAGEMENT SERVICES, LLC |
| April 2, 2016 | Charter Discontinued (Merger or Purchase & Assumption) | NATIONAL PENN BANK |
| August 1, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | SUSQUEHANNA TRUST & INVESTMENT COMPANY |
| August 1, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | SEMPER TRUST COMPANY |
| August 1, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| June 20, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| May 1, 2013 | Charter Discontinued (Merger or Purchase & Assumption) | CREATIVE PAYMENT SOLUTIONS, INC. |
| January 1, 2013 | Charter Discontinued (Merger or Purchase & Assumption) | BB&T CENTRALIZED SOLUTIONS, INC. |
| January 1, 2013 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 2, 2012 | Charter Discontinued (Merger or Purchase & Assumption) | BANKATLANTIC |
| January 1, 2010 | Charter Discontinued (Merger or Purchase & Assumption) | STANLEY, HUNT, DUPREE & RHINE, INC. |
| August 15, 2009 | Failure - Government Assistance Provided | COLONIAL BANK |
| December 13, 2008 | Failure - Government Assistance Provided | HAVEN TRUST BANK |
| August 18, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 1, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 1, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| November 11, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| November 11, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| November 11, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 16, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| November 1, 2005 | Charter Discontinued (Merger or Purchase & Assumption) | BB&T FACTORS CORPORATION |
| June 12, 2004 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| October 11, 2003 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| October 11, 2003 | Charter Discontinued (Merger or Purchase & Assumption) | — |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
Source reviewed2026-08-03
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
Source reviewed2026-08-03
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
Source reviewed2026-08-03
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
Source reviewed2026-08-19
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
Source reviewed2026-08-19
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
Source reviewed2026-08-19
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
Source reviewed2026-08-19
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.
Source reviewed2026-08-28
A CRA rating is the regulator's examination result for the date shown. It is not a USMI rating.