HMDA records
112,148
2025
Public institution profile · Bank · Not a recommendation
Truist Bank
BankCharlotte, NCActive
FDIC certificate 9846
Data observedAugust 3, 2026Section records may have different source dates.
- Public-source data
- Source-linked records
- No paid lender rankings
- See methodology
- Correct the record
Identifiers, verification, and corrections
Stable identifiers
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
- FDIC certificate
- 9846
- company ID
- Not published — no verified match
More identifiers
- Federal Reserve
- 852320
- OCC charter number
- Not published — no verified match
- Not published — no verified match
- Official website
- https://www.Truist.com
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Data correction
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionAt a glance
- Institution type
- Bank
- Status
- Active
- Headquarters
- Charlotte, NC
- HMDA activity
- Published activity year 2025
- Listed branch locations
- 1,913
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- Outstanding, exam January 1, 2025
- Institution history
- 116 published events
What USMI publishes
Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
- Institution type
- Bank
- Status
- Active
- Headquarters
- Charlotte, NC
- activity
- Published activity year 2025
- Listed branch locations
- 1,913
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- Outstanding, exam January 1, 2025
- Institution history
- 116 published events
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
What this profile is not
- Not a lender recommendation or ranking.
- Not a mortgage rate sheet or quote.
- Not an underwriting, approval, or eligibility decision.
- Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
- Not a complaint-resolution channel.
- Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.
HMDA
Mortgage activity
Reported records for the selected year. These figures are not a lender score.
112,148reported records
41,059reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
activity
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
Loan originations
41,059
2025
Denials
29,775
2025
Withdrawals
7,333
2025
Denial rate among decisioned applications
40.8%
2025
Annual history
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 112,148 | 41,059 | 2,144 | 29,775 | 7,333 | 40.8% |
| 2024 | 105,457 | 35,865 | 1,822 | 32,476 | 6,696 | 46.3% |
| 2023 | 122,576 | 43,058 | 3,439 | 35,522 | 6,353 | 43.3% |
| 2022 | 194,569 | 67,613 | 5,830 | 40,058 | 7,617 | 35.3% |
| 2021 | 286,895 | 101,632 | 12,298 | 48,450 | 11,911 | 29.8% |
| 2020 | 329,924 | 112,811 | 10,351 | 54,901 | 19,693 | 30.8% |
| 2019 | 141,796 | 58,708 | 4,090 | 24,595 | 7,585 | 28.1% |
| 2018 | 125,524 | 54,780 | 4,108 | 24,689 | 6,056 | 29.5% |
Detailed activity
Loan type and purpose
| Category | HMDA records |
|---|---|
| Conventional | 105,051 |
| FHA | 4,647 |
| VA | 2,260 |
| RHS / FSA | 190 |
| Home purchase | 41,345 |
| Home improvement | 19,181 |
| Refinancing | 20,594 |
| Cash-out refinancing | 6,259 |
State reporting
50 states / territories reported
How to read these figures
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
CFPB consumer submissions
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
CFPB Mortgage Complaint Activity
No published complaint result found
No mapped CFPB mortgage complaint activity is currently published on this profile under U.S. Mortgage Index's verified entity-matching methodology. This is not a finding that no complaint exists under another company name, affiliate, source attribution, period, or configuration.
This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau.
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing.
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Regulatory & institutional records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
Institution identity
FDIC BankFind baseline
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
- Legal name
- Truist Bank
- Display name
- Truist Bank
- Institution status
- Active
- FDIC insured
- Yes
- FDIC insured since
- January 1, 1934
- Established date
- January 1, 1872
- Charter class
- State-chartered commercial bank, not a member of the Federal Reserve System (FRS)
- Primary federal regulator
- Federal Deposit Insurance Corporation
- Headquarters
- Charlotte, NC, 28202, United States
- Website
- https://www.Truist.com
- FDIC certificate number
- 9846
- Federal Reserve
- 852320
- Domestic location count
- 1,931
- Source observed
- August 3, 2026
Regulatory information
Regulatory profile
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
Regulatory identity
- Institution status
- ACTIVE
- Primary federal regulator
- FDIC
- Institution type
- Non-member Bank
- Primary activity
- NAICS 52211
- FDIC certificate
- 9846
- Federal Reserve
- 852320
- JJKC32MCHWDI71265Z06
- Headquarters
- 214 N. Tryon Street, Charlotte, NC, 28202, United States
- Primary deposit insurer
- Deposit Insurance Fund (DIF)
- Source observed
- August 19, 2026
Community Reinvestment Act (CRA)
Latest available CRA evaluation
- Rating
- Outstanding
- Exam date
- January 1, 2025
- Regulator
- FDIC
- Examination method
- Large Bank Exam
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
CRA evaluations are examination results from the relevant regulatory process and should be interpreted in the context of the examination date and source.
Historical CRA evaluations
Scroll sideways to see every CRA examination column.
| Exam date | CRA rating | Regulator | Examination method |
|---|---|---|---|
| January 1, 2025 | Outstanding | FDIC | Large Bank Exam |
| June 1, 2021 | Outstanding | FDIC | Large Bank Exam |
| May 1, 2018 | Outstanding | FDIC | Large Bank Exam |
| June 1, 2015 | Outstanding | FDIC | Large Bank Exam |
| November 1, 2012 | Outstanding | FDIC | Large Bank Exam |
| September 1, 2010 | Satisfactory | FDIC | Large Bank Exam |
| September 1, 2005 | Outstanding | FDIC | Large Bank Exam |
| March 1, 2002 | Outstanding | FDIC | Large Bank Exam |
| October 1, 1998 | Satisfactory | FDIC | Large Bank Exam |
| October 1, 1996 | Outstanding | FDIC | Small Bank |
| February 1, 1994 | Satisfactory | FDIC | Not Reported |
| April 1, 1990 | Outstanding | FDIC | Not Reported |
Formal hierarchy
FFIEC NIC hierarchy rows
25
Showing 1 through 25 of 25 relationship records
| Relationship | Institution | Type | Location |
|---|---|---|---|
| Direct relationship | AFCO HOLDINGS, LLC | Domestic Entity Other | Florence, SC |
| Direct relationship | BB&T CAPITAL PARTNERS, L.L.C. | Domestic Entity Other | Winston-salem, NC |
| Direct relationship | BB&T COLLATERAL SERVICE CORPORATION | Domestic Entity Other | Winston-salem, NC |
| Direct relationship | BB&T COLLATERAL SERVICE CORPORATION | Domestic Entity Other | Charleston, WV |
| Direct relationship | BB&T COLLATERAL SERVICE CORPORATION | Domestic Entity Other | Knoxville, TN |
| Direct relationship | BB&T CREDIT SERVICES, INC. | Finance Company | Greensboro, NC |
| Direct relationship | BB&T-VA COLLATERAL SERVICE CORPORATION | Domestic Entity Other | Richmond, VA |
| Direct relationship | FIVE BALLPARK CENTER, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | FIVE POINTS CAPITAL PARTNERS IV, L.P. | Domestic Entity Other | Winston-salem, NC |
| Direct relationship | GRANDBRIDGE REAL ESTATE CAPITAL LLC | Domestic Entity Other | Charlotte, NC |
| Direct relationship | RAC FINANCIAL HOLDINGS, LLC | Domestic Entity Other | Greenville, NC |
| Direct relationship | SAVANNAH COMMUNITY DEVELOPMENT CORPORATION | Domestic Entity Other | Savannah, GA |
| Direct relationship | SERVICE FINANCE HOLDINGS, LLC | Domestic Entity Other | Boca Raton, FL |
| Direct relationship | SUNTRUST ROBINSON HUMPHREY FUNDING, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | SUNTRUST SECURITIZATION HOLDINGS, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | SUNTRUST TOTAL RETURN SWAP FUNDING, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | TB SUBSIDIARY HOLDINGS, INC. | Domestic Entity Other | Newark, DE |
| Direct relationship | TRUIST CIG LLC | Domestic Entity Other | Charlotte, NC |
| Direct relationship | TRUIST COMMUNITY CAPITAL, LLC | Domestic Entity Other | Atlanta, GA |
| Direct relationship | TRUIST FOUNDATION, INC. | Domestic Entity Other | Charlotte, NC |
| Direct relationship | TRUIST FOUNDRY HOLDINGS LLC | Domestic Entity Other | Charlotte, NC |
| Direct relationship | TRUIST MERCHANT SERVICES LLC | Domestic Entity Other | Wilson, NC |
| Direct relationship | TRUIST TE-MB HOLDINGS, LLC | Domestic Entity Other | Charlotte, NC |
| Direct relationship | TRUIST TIH HOLDINGS, INC. | Domestic Entity Other | Charlotte, NC |
| ROOT_INSTITUTION | TRUIST BANK | Non-member Bank | Charlotte, NC |
These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Additional profile fields
Fields below supplement the primary source baseline and are shown only when present on the public profile.
- Entity type
- FDIC-insured state-chartered nonmember bank
Locations
Branch and office locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Branch locations
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Branch network
Listed locations
1,913
Showing 1,451 through 1,500 of 1,913 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| JOHNSON CITY MAIN BRANCH | 207 Mockingbird Lane | Johnson City | TN | 37604 |
| MARKET STREET BRANCH | 1806 W Market ST | Johnson City | TN | 37604 |
| KINGSPORT BRANCH | 1776 Fort Henry Drive | Kingsport | TN | 37664 |
| CARSON POINTE BRANCH | 7426 Chapman Highway | Knoxville | TN | 37920 |
| CEDAR BLUFF BRANCH | 320 North Cedar Bluff Road | Knoxville | TN | 37923 |
| FARRAGUT BRANCH | 11441 Kingston Pike | Knoxville | TN | 37934 |
| FOUNTAIN CITY BRANCH | 2915 Tazewell Pike | Knoxville | TN | 37918 |
| HALLS BRANCH | 7302 Maynardville Pike | Knoxville | TN | 37938 |
| KNOXVILLE DOWNTOWN BRANCH | 900 S Gay Street # S | Knoxville | TN | 37902 |
| MERCHANTS VILLAGE BRANCH | 310 Merchant Drive | Knoxville | TN | 37912 |
| NORTHSHORE BRANCH | 9541 South Northshore Drive | Knoxville | TN | 37922 |
| POWELL BRANCH | 6632 Clinton Highway | Knoxville | TN | 37912 |
| SEQUOYAH HILLS BRANCH | 4931 Kingston Pike | Knoxville | TN | 37919 |
| WEST TOWN BRANCH | 7610 Gleason Drive | Knoxville | TN | 37919 |
| LAKE CITY BRANCH | 506 South Main ST | Lake City | TN | 37769 |
| NORTH LOCUST BRANCH | 2021 N Locust Ave | Lawrenceburg | TN | 38464 |
| LEBANON BRANCH | 240 West Main Street | Lebanon | TN | 37087 |
| MARKET DRIVE BRANCH | 227 Market Drive | Lenoir City | TN | 37771 |
| LOOKOUT MOUNTAIN BRANCH | 802 Scenic Highway | Lookout Mountain | TN | 37350 |
| TELLICO VILLAGE BRANCH | 302 Village Square Drive | Loudon | TN | 37774 |
| GALLATIN PIKE BRANCH | 202 Gallatin Pike S | Madison | TN | 37115 |
| FOOTHILLS BRANCH | 216 Foothills Mall Drive | Maryville | TN | 37801-5516 |
| WASHINGTON STREET BRANCH | 220 S Washington Street | Maryville | TN | 37804 |
| ELVIS PRESLEY & GATEWAY BRANCH | 3338 Elvis Presley Boulevard | Memphis | TN | 38116 |
| HACKS CROSS BRANCH | 3585 Hacks Cross Road | Memphis | TN | 38125 |
| HICKORY RIDGE MALL BRANCH | 6073 Winchester Road | Memphis | TN | 38115 |
| LAURELWOOD BRANCH | 464 S Perkins RD | Memphis | TN | 38117 |
| MEMPHIS REGIONAL BRANCH | 999 S. Shady Grove RD | Memphis | TN | 38120 |
| POPLAR & HIGHLAND BRANCH | 3441 Poplar Ave | Memphis | TN | 38111 |
| RALEIGH SPRINGS BRANCH | 3550 Austin Peay Highway | Memphis | TN | 38128 |
| TREZEVANT MANOR BRANCH | 177 N Highland ST | Memphis | TN | 38111 |
| UNION AVENUE BRANCH | 1895 Union Avenue | Memphis | TN | 38104 |
| UPTOWN BRANCH | 600 A.w. Willis Avenue | Memphis | TN | 38105 |
| ALPHA BRANCH | 5716 West Andrew Johnson Highway | Morristown | TN | 37814 |
| MORRISTOWN BRANCH | 230 DR Martin Luther King JR Pkwy | Morristown | TN | 37813 |
| MOUNT JULIET BRANCH | 1691 N Mount Juliet Road | Mount Juliet | TN | 37122 |
| MURFREESBORO SOUTH BRANCH | 1250 S Church ST | Murfreesboro | TN | 37130 |
| NORTHFIELD BRANCH | 104 Heritage Park Drive | Murfreesboro | TN | 37129 |
| OLD FORT PARKWAY BRANCH | 2020 Old Fort Parkway | Murfreesboro | TN | 37129 |
| BELLE MEADE BRANCH | 4308 Harding Pike | Nashville | TN | 37205 |
| BELLEVUE BRANCH | 7121 Highway 70 South | Nashville | TN | 37221 |
| DICKERSON ROAD BRANCH | 3101 Dickerson Pike | Nashville | TN | 37207 |
| DONELSON BRANCH | 2503 Lebanon Pike | Nashville | TN | 37214 |
| EAST NASHVILLE BRANCH | 600 Gallatin Ave | Nashville | TN | 37206 |
| HILLSBORO VILLAGE BRANCH | 1605 21st Avenue South | Nashville | TN | 37212 |
| HOBBS ROAD BRANCH | 2104 Hobbs Road | Nashville | TN | 37215 |
| MELROSE BRANCH | 2531 8th Ave S | Nashville | TN | 37204 |
| NASHVILLE DOWNTOWN BRANCH | 401 Commerce Street | Nashville | TN | 37219 |
| NOLENSVILLE ROAD BRANCH | 4310 Nolensville RD | Nashville | TN | 37211 |
| NORTH NASHVILLE BRANCH | 1201 Dr. DB Todd JR Blvd | Nashville | TN | 37208 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Institution history
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
Institution history
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
Institutional history
FFIEC NIC history events
116
Showing 1 through 25 of 116 history events
| Event date | Event type | Related institution |
|---|---|---|
| December 7, 2019 | Charter Discontinued (Merger or Purchase & Assumption) | SUNTRUST BANK |
| April 2, 2016 | Charter Discontinued (Merger or Purchase & Assumption) | NATIONAL PENN MANAGEMENT SERVICES, LLC |
| April 2, 2016 | Charter Discontinued (Merger or Purchase & Assumption) | NATIONAL PENN BANK |
| August 1, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | SUSQUEHANNA TRUST & INVESTMENT COMPANY |
| August 1, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | SEMPER TRUST COMPANY |
| August 1, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| June 20, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| May 1, 2013 | Charter Discontinued (Merger or Purchase & Assumption) | CREATIVE PAYMENT SOLUTIONS, INC. |
| January 1, 2013 | Charter Discontinued (Merger or Purchase & Assumption) | BB&T CENTRALIZED SOLUTIONS, INC. |
| January 1, 2013 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 2, 2012 | Charter Discontinued (Merger or Purchase & Assumption) | BANKATLANTIC |
| January 1, 2010 | Charter Discontinued (Merger or Purchase & Assumption) | STANLEY, HUNT, DUPREE & RHINE, INC. |
| August 15, 2009 | Failure - Government Assistance Provided | COLONIAL BANK |
| December 13, 2008 | Failure - Government Assistance Provided | HAVEN TRUST BANK |
| August 18, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 1, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 1, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| November 11, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| November 11, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| November 11, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 16, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| November 1, 2005 | Charter Discontinued (Merger or Purchase & Assumption) | BB&T FACTORS CORPORATION |
| June 12, 2004 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| October 11, 2003 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| October 11, 2003 | Charter Discontinued (Merger or Purchase & Assumption) | — |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources & methodology
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
FDIC BankFind
Source reviewed2026-08-03
Limitation
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
CFPB Consumer Complaint Database search
Source reviewed2026-08-03
Limitation
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
HMDA modified LAR
Source reviewed2026-08-03
Limitation
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
FFIEC NIC institution profile
Source reviewed2026-08-19
Limitation
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
FFIEC NIC branches
Source reviewed2026-08-19
Limitation
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
FFIEC NIC organizational hierarchy
Source reviewed2026-08-19
Limitation
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
FFIEC NIC institution history
Source reviewed2026-08-19
Limitation
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.
FFIEC CRA Ratings Database
Source reviewed2026-08-28
Limitation
A CRA rating is the regulator's examination result for the date shown. It is not a USMI rating.