U.S. Mortgage Index

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Public institution profile · Bank · Not a recommendation

Truist Bank

BankCharlotte, NCActive

FDIC certificate 9846

Data observedAugust 3, 2026Section records may have different source dates.

Identifiers, verification, and corrections

Stable identifiers

Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.

FDIC certificate
9846
company ID
Not published — no verified match
More identifiers
Federal Reserve
852320
OCC charter number
Not published — no verified match
Not published — no verified match
Official website
https://www.Truist.com

Verify at FDICVerify at FFIEC NIC / regulator

Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Profile notes

This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.

Data correction

Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.

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At a glance

Institution type
Bank
Status
Active
Headquarters
Charlotte, NC
HMDA activity
Published activity year 2025
Listed branch locations
1,913
Complaint records
CFPB search status is not currently available.
CRA examinations
Outstanding, exam January 1, 2025
Institution history
116 published events

What USMI publishes

Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.

Institution type
Bank
Status
Active
Headquarters
Charlotte, NC
activity
Published activity year 2025
Listed branch locations
1,913
Complaint records
CFPB search status is not currently available.
CRA examinations
Outstanding, exam January 1, 2025
Institution history
116 published events

Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.

What this profile is not

  • Not a lender recommendation or ranking.
  • Not a mortgage rate sheet or quote.
  • Not an underwriting, approval, or eligibility decision.
  • Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
  • Not a complaint-resolution channel.
  • Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.

HMDA

Mortgage activity

Reported records for the selected year. These figures are not a lender score.

112,148reported records

41,059reported originations

2025 reported mortgage activity. Source: HMDA.

HMDA2025The year selector below shows each published activity year.

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activity

Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.

Geographynationwide

HMDA source observed2026-08-09

HMDA records

112,148

2025

Loan originations

41,059

2025

Denials

29,775

2025

Withdrawals

7,333

2025

Denial rate among decisioned applications

40.8%

2025

Annual history

Scroll sideways to review every HMDA column.

Annual HMDA activity history
YearHMDA recordsOriginationsApproved but not acceptedDenialsWithdrawalsDenial rate
2025112,14841,0592,14429,7757,33340.8%
2024105,45735,8651,82232,4766,69646.3%
2023122,57643,0583,43935,5226,35343.3%
2022194,56967,6135,83040,0587,61735.3%
2021286,895101,63212,29848,45011,91129.8%
2020329,924112,81110,35154,90119,69330.8%
2019141,79658,7084,09024,5957,58528.1%
2018125,52454,7804,10824,6896,05629.5%

Detailed activity

Loan type and purpose

Loan type and purpose breakdown for 2025
CategoryHMDA records
Conventional105,051
FHA4,647
VA2,260
RHS / FSA190
Home purchase41,345
Home improvement19,181
Refinancing20,594
Cash-out refinancing6,259

State reporting

50 states / territories reported

How to read these figures

HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.

CFPB

CFPB consumer submissions

Complaints are consumer submissions and are not findings of wrongdoing.

CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.

Ask about these complaints

CFPB Mortgage Complaint Activity

No published complaint result found

No mapped CFPB mortgage complaint activity is currently published on this profile under U.S. Mortgage Index's verified entity-matching methodology. This is not a finding that no complaint exists under another company name, affiliate, source attribution, period, or configuration.

This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau.

Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing.

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

View the methodology

Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.

Regulatory records

Regulatory & institutional records

Only records that apply to this institution are shown. Identifiers stay as published.

FFIEC NICAugust 19, 2026Observed date for the NIC institution record.

Ask about this regulatory record

Institution identity

FDIC BankFind baseline

FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.

Legal name
Truist Bank
Display name
Truist Bank
Institution status
Active
FDIC insured
Yes
FDIC insured since
January 1, 1934
Established date
January 1, 1872
Charter class
State-chartered commercial bank, not a member of the Federal Reserve System (FRS)
Primary federal regulator
Federal Deposit Insurance Corporation
Headquarters
Charlotte, NC, 28202, United States
Website
https://www.Truist.com
FDIC certificate number
9846
Federal Reserve
852320
Domestic location count
1,931
Source observed
August 3, 2026

Regulatory information

Regulatory profile

Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.

Regulatory identity

Institution status
ACTIVE
Primary federal regulator
FDIC
Institution type
Non-member Bank
Primary activity
NAICS 52211
FDIC certificate
9846
Federal Reserve
852320
JJKC32MCHWDI71265Z06
Headquarters
214 N. Tryon Street, Charlotte, NC, 28202, United States
Primary deposit insurer
Deposit Insurance Fund (DIF)
Source observed
August 19, 2026

Community Reinvestment Act (CRA)

Latest available CRA evaluation

Rating
Outstanding
Exam date
January 1, 2025
Regulator
FDIC
Examination method
Large Bank Exam

This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.

CRA evaluations are examination results from the relevant regulatory process and should be interpreted in the context of the examination date and source.

Historical CRA evaluations

Scroll sideways to see every CRA examination column.

Historical CRA evaluations
Exam dateCRA ratingRegulatorExamination method
January 1, 2025OutstandingFDICLarge Bank Exam
June 1, 2021OutstandingFDICLarge Bank Exam
May 1, 2018OutstandingFDICLarge Bank Exam
June 1, 2015OutstandingFDICLarge Bank Exam
November 1, 2012OutstandingFDICLarge Bank Exam
September 1, 2010SatisfactoryFDICLarge Bank Exam
September 1, 2005OutstandingFDICLarge Bank Exam
March 1, 2002OutstandingFDICLarge Bank Exam
October 1, 1998SatisfactoryFDICLarge Bank Exam
October 1, 1996OutstandingFDICSmall Bank
February 1, 1994SatisfactoryFDICNot Reported
April 1, 1990OutstandingFDICNot Reported

Read the methodology

Formal hierarchy

FFIEC NIC hierarchy rows

25

Showing 1 through 25 of 25 relationship records

FFIEC NIC organizational relationships
RelationshipInstitutionTypeLocation
Direct relationshipAFCO HOLDINGS, LLCDomestic Entity OtherFlorence, SC
Direct relationshipBB&T CAPITAL PARTNERS, L.L.C.Domestic Entity OtherWinston-salem, NC
Direct relationshipBB&T COLLATERAL SERVICE CORPORATIONDomestic Entity OtherWinston-salem, NC
Direct relationshipBB&T COLLATERAL SERVICE CORPORATIONDomestic Entity OtherCharleston, WV
Direct relationshipBB&T COLLATERAL SERVICE CORPORATIONDomestic Entity OtherKnoxville, TN
Direct relationshipBB&T CREDIT SERVICES, INC.Finance CompanyGreensboro, NC
Direct relationshipBB&T-VA COLLATERAL SERVICE CORPORATIONDomestic Entity OtherRichmond, VA
Direct relationshipFIVE BALLPARK CENTER, LLCDomestic Entity OtherAtlanta, GA
Direct relationshipFIVE POINTS CAPITAL PARTNERS IV, L.P.Domestic Entity OtherWinston-salem, NC
Direct relationshipGRANDBRIDGE REAL ESTATE CAPITAL LLCDomestic Entity OtherCharlotte, NC
Direct relationshipRAC FINANCIAL HOLDINGS, LLCDomestic Entity OtherGreenville, NC
Direct relationshipSAVANNAH COMMUNITY DEVELOPMENT CORPORATIONDomestic Entity OtherSavannah, GA
Direct relationshipSERVICE FINANCE HOLDINGS, LLCDomestic Entity OtherBoca Raton, FL
Direct relationshipSUNTRUST ROBINSON HUMPHREY FUNDING, LLCDomestic Entity OtherAtlanta, GA
Direct relationshipSUNTRUST SECURITIZATION HOLDINGS, LLCDomestic Entity OtherAtlanta, GA
Direct relationshipSUNTRUST TOTAL RETURN SWAP FUNDING, LLCDomestic Entity OtherAtlanta, GA
Direct relationshipTB SUBSIDIARY HOLDINGS, INC.Domestic Entity OtherNewark, DE
Direct relationshipTRUIST CIG LLCDomestic Entity OtherCharlotte, NC
Direct relationshipTRUIST COMMUNITY CAPITAL, LLCDomestic Entity OtherAtlanta, GA
Direct relationshipTRUIST FOUNDATION, INC.Domestic Entity OtherCharlotte, NC
Direct relationshipTRUIST FOUNDRY HOLDINGS LLCDomestic Entity OtherCharlotte, NC
Direct relationshipTRUIST MERCHANT SERVICES LLCDomestic Entity OtherWilson, NC
Direct relationshipTRUIST TE-MB HOLDINGS, LLCDomestic Entity OtherCharlotte, NC
Direct relationshipTRUIST TIH HOLDINGS, INC.Domestic Entity OtherCharlotte, NC
ROOT_INSTITUTIONTRUIST BANKNon-member BankCharlotte, NC

These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.

FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.

Additional profile fields

Fields below supplement the primary source baseline and are shown only when present on the public profile.

Entity type
FDIC-insured state-chartered nonmember bank

Locations

Branch and office locations

Start with the published count and primary location. Search stays paged so the first view stays readable.

FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.

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Branch locations

Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.

Branch network

Listed locations

1,913

Showing 901 through 950 of 1,913 listed locations

Scroll sideways to see every branch column.

Showing 901 through 950 of 1,913 FFIEC NIC branch locations
BranchAddressCityStatePostal code
APEX BRANCH801 East Williams STApexNC27502
BEAVER CREEK COMMONS BRANCH1130 Beaver Creek Commons DRApexNC27502
ASHEBORO BRANCH261 North Fayetteville StreetAsheboroNC27203
ASHEVILLE DOWNTOWN BRANCH301 College StreetAshevilleNC28801
EAST ASHEVILLE BRANCH1327 Tunnel RoadAshevilleNC28805
NORTH ASHEVILLE BRANCH850 Merrimon AveAshevilleNC28804
SOUTH ASHEVILLE BRANCH1653 Hendersonville RDAshevilleNC28803
WEST ASHEVILLE BRANCH1343 Parkwood AveAshevilleNC28806
AYDEN BRANCH121 3rd StreetAydenNC28513
TYNECASTLE BRANCH4501 Tynecastle Highway, Unit 15Banner ElkNC28604
BEAUFORT BRANCH617 Front STBeaufortNC28516
BELMONT BRANCH601 Hawley AvenueBelmontNC28012
BENSON BRANCH307 East Main STBensonNC27504
BERMUDA RUN BRANCH150 Peachtree LaneBermuda RunNC27006
BEULAVILLE BRANCH104 West Main StreetBeulavilleNC28518
BOONE BRANCH971 Blowing Rock RDBooneNC28607
BURLINGTON MAIN BRANCH2040 South Church Street, Suite 100BurlingtonNC27215
WATERFORD BRANCH1175 University DriveBurlingtonNC27215
BUTNER BRANCH301 Central AveButnerNC27509
CALABASH BRANCH10027 Beach DR SWCalabashNC28467
CAROLINA BEACH BRANCH7 North Lake Park BlvdCarolina BeachNC28428
CARRBORO BRANCH102 NC Hwy 54CarrboroNC27510
CARTHAGE BRANCH502 Monroe STCarthageNC28327
FENTON BRANCH301 Fenton Gateway DR Ste 130CaryNC27511
MAYFAIR PLAZA BRANCH924 Kildaire Farm Rd, Floor 2CaryNC27511
NORTHWOODS MARKET BRANCH977 North Harrison AveCaryNC27513
PRESTON CORNERS BRANCH991 High House RDCaryNC27513
REGENCY PARK BRANCH7317 Tryon RoadCaryNC27518
STONEBRIDGE VILLAGE BRANCH3521 Kildaire Farm RoadCaryNC27518
CASTLE HAYNE BRANCH5610 Castle Hayne RDCastle HayneNC28429
CEDAR POINT BRANCH1195 Cedar Point BlvdCedar PointNC28584
CHAPEL HILL MAIN BRANCH143 East Rosemary StreetChapel HillNC27514
ELLIOTT ROAD BRANCH100 North Elliott RDChapel HillNC27514
ALBEMARLE COMMONS BRANCH8816 Albemarle RDCharlotteNC28227
ALDERSGATE BRANCH3800 Shamrock DriveCharlotteNC28215
BALLANTYNE BRANCH13901 Conlan CirCharlotteNC28277
BLAKENEY BRANCH10009 Rea RoadCharlotteNC28277
CARMEL COMMONS PARKWAY BRANCH7801 Pineville-matthews RoadCharlotteNC28226
COTSWOLD BRANCH207 S Sharon Amity RoadCharlotteNC28211
EASTWAY DRIVE BRANCH3059 Eastway DriveCharlotteNC28205
FREEDOM DRIVE BRANCH2336 Freedom DRCharlotteNC28208
KINGS DRIVE BRANCH101 South Kings DriveCharlotteNC28204
MALLARD CREEK BRANCH8121 Mallard Creek RDCharlotteNC28262
NORTHLAKE MALL BRANCH10255 Perimeter ParkwayCharlotteNC28216
PARK ROAD BRANCH4011 Park RoadCharlotteNC28209
PAW CREEK BRANCH419 Old Little Rock RDCharlotteNC28214
PRESBYTERIAN PLAZA BRANCH108 Providence Road Ste 100CharlotteNC28207
PROMENADE BRANCH5369 Ballantyne Commons PkwyCharlotteNC28277
RIVERGATE BRANCH12916 Walker Branch RDCharlotteNC28273
SARDIS ROAD BRANCH1935 Galleria BlvdCharlotteNC28270

FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.

History

Institution history

Events are listed by date. The source event type is kept with the record.

HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.

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Institution history

History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.

Institutional history

FFIEC NIC history events

116

Showing 1 through 25 of 116 history events

FFIEC NIC institutional history events
Event dateEvent typeRelated institution
December 7, 2019Charter Discontinued (Merger or Purchase & Assumption)SUNTRUST BANK
April 2, 2016Charter Discontinued (Merger or Purchase & Assumption)NATIONAL PENN MANAGEMENT SERVICES, LLC
April 2, 2016Charter Discontinued (Merger or Purchase & Assumption)NATIONAL PENN BANK
August 1, 2015Charter Discontinued (Merger or Purchase & Assumption)SUSQUEHANNA TRUST & INVESTMENT COMPANY
August 1, 2015Charter Discontinued (Merger or Purchase & Assumption)SEMPER TRUST COMPANY
August 1, 2015Charter Discontinued (Merger or Purchase & Assumption)—
June 20, 2015Charter Discontinued (Merger or Purchase & Assumption)—
May 1, 2013Charter Discontinued (Merger or Purchase & Assumption)CREATIVE PAYMENT SOLUTIONS, INC.
January 1, 2013Charter Discontinued (Merger or Purchase & Assumption)BB&T CENTRALIZED SOLUTIONS, INC.
January 1, 2013Charter Discontinued (Merger or Purchase & Assumption)—
August 2, 2012Charter Discontinued (Merger or Purchase & Assumption)BANKATLANTIC
January 1, 2010Charter Discontinued (Merger or Purchase & Assumption)STANLEY, HUNT, DUPREE & RHINE, INC.
August 15, 2009Failure - Government Assistance ProvidedCOLONIAL BANK
December 13, 2008Failure - Government Assistance ProvidedHAVEN TRUST BANK
August 18, 2007Charter Discontinued (Merger or Purchase & Assumption)—
January 1, 2007Charter Discontinued (Merger or Purchase & Assumption)—
January 1, 2007Charter Discontinued (Merger or Purchase & Assumption)—
November 11, 2006Charter Discontinued (Merger or Purchase & Assumption)—
November 11, 2006Charter Discontinued (Merger or Purchase & Assumption)—
November 11, 2006Charter Discontinued (Merger or Purchase & Assumption)—
September 16, 2006Charter Discontinued (Merger or Purchase & Assumption)—
November 1, 2005Charter Discontinued (Merger or Purchase & Assumption)BB&T FACTORS CORPORATION
June 12, 2004Charter Discontinued (Merger or Purchase & Assumption)—
October 11, 2003Charter Discontinued (Merger or Purchase & Assumption)—
October 11, 2003Charter Discontinued (Merger or Purchase & Assumption)—

These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.

FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.

SourcesEach source keeps its own observed date. Dates are not combined into one profile date.

Ask about these sources

Sources & methodology

Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.

CFPB Consumer Complaint Database search

Consumer Financial Protection Bureau

Source reviewed2026-08-03

Limitation

Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.

Methodology

HMDA modified LAR

Consumer Financial Protection Bureau

Source reviewed2026-08-03

Limitation

HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.

Methodology

Cite this profile

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