US Mortgage Intelligence

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Institution profile

TRUHOME SOLUTIONS LLC

Mortgage company · ACTIVE

Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

63

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20142
20151
20167
20175
20183
20193
20202
20211
20228
20233
20244
202511
202613

Leading issues

  1. Trouble during payment process

    None

    16

  2. Trouble during payment process

    Escrow, taxes, or insurance

    11

  3. Loan servicing, payments, escrow account

    None

    5

  4. Trouble during payment process

    Payment process

    5

  5. Applying for a mortgage or refinancing an existing mortgage

    None

    3

View all issues (19)

  1. Credit decision / Underwriting

    None

    3

  2. Struggling to pay mortgage

    None

    3

  3. Applying for a mortgage or refinancing an existing mortgage

    Trying to communicate with the company to fix an issue with the application process

    2

  4. Loan modification,collection,foreclosure

    None

    2

  5. Struggling to pay mortgage

    Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu

    2

  6. Struggling to pay mortgage

    Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure

    2

  7. Trouble during payment process

    Trying to communicate with the company to fix an issue while managing or servicing your loan

    2

  8. Application, originator, mortgage broker

    None

    1

  9. Closing on a mortgage

    Closing disclosure or other related disclosures

    1

  10. Closing on a mortgage

    None

    1

  11. Closing on a mortgage

    Trying to communicate with the company to fix an issue with the loan closing

    1

  12. Problem with a company's investigation into an existing problem

    Their investigation did not fix an error on your report

    1

  13. Struggling to pay mortgage

    Foreclosure

    1

  14. Trouble during payment process

    Fees charged

    1

States

  1. Missouri

    17

  2. Florida

    12

  3. Texas

    6

  4. Oklahoma

    5

  5. South Carolina

    5

View all states (14)

  1. New Jersey

    4

  2. California

    3

  3. Arizona

    2

  4. Illinois

    2

  5. Kansas

    2

  6. Washington

    2

  7. Delaware

    1

  8. New York

    1

  9. Pennsylvania

    1

Company response

  1. Closed with explanation

    57

  2. Closed with monetary relief

    4

  3. Closed with non-monetary relief

    2

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    58

  2. No

    5

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology