HMDA records
7,489
2025
Public institution profile · Bank · Not a recommendation
TowneBank
BankPortsmouth, VAActive
FDIC certificate 35095
Data observedAugust 5, 2026Section records may have different source dates.
- Public-source data
- Source-linked records
- No paid lender rankings
- See methodology
- Correct the record
Identifiers, verification, and corrections
Stable identifiers
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
- FDIC certificate
- 35095
- company ID
- Not published — no verified match
More identifiers
- Federal Reserve
- 2797724
- OCC charter number
- Not published — no verified match
- Not published — no verified match
- Official website
- https://www.townebank.com
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Data correction
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionAt a glance
- Institution type
- Bank
- Status
- Active
- Headquarters
- Portsmouth, VA
- HMDA activity
- Published activity year 2025
- Listed branch locations
- 98
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- Outstanding, exam February 1, 2026
- Institution history
- 15 published events
What USMI publishes
Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
- Institution type
- Bank
- Status
- Active
- Headquarters
- Portsmouth, VA
- activity
- Published activity year 2025
- Listed branch locations
- 98
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- Outstanding, exam February 1, 2026
- Institution history
- 15 published events
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
What this profile is not
- Not a lender recommendation or ranking.
- Not a mortgage rate sheet or quote.
- Not an underwriting, approval, or eligibility decision.
- Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
- Not a complaint-resolution channel.
- Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.
HMDA
Mortgage activity
Reported records for the selected year. These figures are not a lender score.
7,489reported records
5,837reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
activity
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
Loan originations
5,837
2025
Denials
425
2025
Withdrawals
994
2025
Denial rate among decisioned applications
6.6%
2025
Annual history
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 7,489 | 5,837 | 136 | 425 | 994 | 6.6% |
| 2024 | 6,506 | 5,063 | 89 | 339 | 857 | 6.2% |
| 2023 | 6,160 | 4,779 | 116 | 312 | 835 | 6.0% |
| 2022 | 8,491 | 6,729 | 146 | 412 | 1,048 | 5.7% |
| 2021 | 16,606 | 13,472 | 174 | 692 | 1,735 | 4.8% |
| 2020 | 18,349 | 15,004 | 142 | 447 | 2,198 | 2.9% |
| 2019 | 11,438 | 9,071 | 110 | 475 | 1,450 | 4.9% |
| 2018 | 11,851 | 9,063 | 100 | 524 | 1,792 | 5.4% |
Detailed activity
Loan type and purpose
| Category | HMDA records |
|---|---|
| Conventional | 5,682 |
| FHA | 1,057 |
| VA | 700 |
| RHS / FSA | 50 |
| Home purchase | 5,529 |
| Home improvement | 677 |
| Refinancing | 622 |
| Cash-out refinancing | 335 |
State reporting
20 states / territories reported
How to read these figures
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
CFPB consumer submissions
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Total CFPB mortgage complaint records
15
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 2 |
| 2025 | 4 |
| 2026 | 1 |
Leading issues
Trouble during payment process
None
4
Closing on a mortgage
None
3
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
2
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
1
Applying for a mortgage or refinancing an existing mortgage
Confusing or misleading advertising or marketing
1
View all issues (9)
Applying for a mortgage or refinancing an existing mortgage
None
1
Applying for a mortgage or refinancing an existing mortgage
Trying to communicate with the company to fix an issue with the application process
1
Closing on a mortgage
Fees or costs after closing
1
Improper use of your report
Reporting company used your report improperly
1
States
Maryland
5
Virginia
5
North Carolina
2
District of Columbia
1
Georgia
1
View all states (6)
Texas
1
Company response
Closed with explanation
11
Closed with monetary relief
3
Closed with non-monetary relief
1
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
15
How to read these figures
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Regulatory & institutional records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
Institution identity
FDIC BankFind baseline
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
- Legal name
- TowneBank
- Display name
- TowneBank
- Institution status
- Active
- FDIC insured
- Yes
- FDIC insured since
- April 8, 1999
- Established date
- April 8, 1999
- Charter class
- State-chartered commercial bank, not a member of the Federal Reserve System (FRS)
- Primary federal regulator
- Federal Deposit Insurance Corporation
- Headquarters
- Portsmouth, VA, 23703, United States
- Website
- https://www.townebank.com
- FDIC certificate number
- 35095
- Federal Reserve
- 2797724
- Domestic location count
- 93
- Source observed
- August 5, 2026
Regulatory information
Regulatory profile
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
Regulatory identity
- Institution status
- ACTIVE
- Primary federal regulator
- FDIC
- Institution type
- Non-member Bank
- Primary activity
- NAICS 52211
- FDIC certificate
- 35095
- Federal Reserve
- 2797724
- Headquarters
- 5716 High Street West, Portsmouth, VA, 23703, United States
- Primary deposit insurer
- Deposit Insurance Fund (DIF)
- Source observed
- August 19, 2026
Community Reinvestment Act (CRA)
Latest available CRA evaluation
- Rating
- Outstanding
- Exam date
- February 1, 2026
- Regulator
- FDIC
- Examination method
- Large Bank Exam
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
CRA evaluations are examination results from the relevant regulatory process and should be interpreted in the context of the examination date and source.
Historical CRA evaluations
Scroll sideways to see every CRA examination column.
| Exam date | CRA rating | Regulator | Examination method |
|---|---|---|---|
| February 1, 2026 | Outstanding | FDIC | Large Bank Exam |
| September 1, 2023 | Outstanding | FDIC | Large Bank Exam |
| May 1, 2020 | Outstanding | FDIC | Large Bank Exam |
| April 1, 2017 | Outstanding | FDIC | Large Bank Exam |
| May 1, 2014 | Outstanding | FDIC | Large Bank Exam |
| February 1, 2011 | Outstanding | FDIC | Large Bank Exam |
| August 1, 2007 | Outstanding | FDIC | Large Bank Exam |
| June 1, 2004 | Satisfactory | FDIC | Large Bank Exam |
| July 1, 2001 | Satisfactory | FDIC | Small Bank |
Formal hierarchy
FFIEC NIC hierarchy rows
2
Showing 1 through 2 of 2 relationship records
| Relationship | Institution | Type | Location |
|---|---|---|---|
| Direct relationship | TOWNE TRUST COMPANY, NATIONAL ASSOCIATION | Non-deposit Trust Company - Member | Newport News, VA |
| ROOT_INSTITUTION | TOWNEBANK | Non-member Bank | Portsmouth, VA |
These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Additional profile fields
Fields below supplement the primary source baseline and are shown only when present on the public profile.
- Entity type
- FDIC-insured state-chartered nonmember bank
Locations
Branch and office locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Branch locations
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Branch network
Listed locations
98
Showing 51 through 98 of 98 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| MECHANICSVILLE BRANCH | 8051 Mechanicsville Turnpike | Mechanicsville | VA | 23111 |
| MECHANICSVILLE BRANCH | 7279 Bell Creek Road | Mechanicsville | VA | 23111 |
| CLOVER HILL BRANCH | 6736 Southshore Drive | Midlothian | VA | 23112 |
| MIDLOTHIAN BRANCH | 13531 Midlothian Turnpike | Midlothian | VA | 23113 |
| OYSTER POINT BRANCH | 1 Old Oyster Point Road | Newport News | VA | 23602 |
| OYSTER POINT FINANCIAL CENTER BRANCH | 11780 Jefferson Avenue | Newport News | VA | 23606 |
| PORT WARWICK BRANCH | 1030 Loftis Boulevard | Newport News | VA | 23606 |
| PROFESSIONAL PARK OFFICE | 11751 Jefferson Ave | Newport News | VA | 23606 |
| WARWICK BRANCH | 11001 Warwick Boulevard | Newport News | VA | 23601 |
| GHENT BRANCH | 1812 Granby Street | Norfolk | VA | 23517 |
| GHENT BRANCH | 1006 Colley Avenue | Norfolk | VA | 23507 |
| HARBORS EDGE BRANCH | 1 Colley Avenue | Norfolk | VA | 23510 |
| NORFOLK BRANCH | 109 East Main Street | Norfolk | VA | 23510 |
| NORFOLK WARDS CORNER BRANCH | 7500 Granby Street | Norfolk | VA | 23505 |
| OLDE TOWN BRANCH | 200 High Street, Suite 405 | Portsmouth | VA | 23704 |
| PORTSMOUTH BOULEVARD BRANCH | 6201 Portsmouth Boulevard | Portsmouth | VA | 23701 |
| SOUTH CREEK BRANCH | 1793 Southcreek One | Powhatan | VA | 23139 |
| FOREST OFFICE PARK BRANCH | 1401 Santa Rosa Road | Richmond | VA | 23229 |
| GATEWAY BRANCH | 800 East Canal Street, Suite 100 | Richmond | VA | 23219 |
| IMPERIAL PLAZA BRANCH | 1717 Bellevue Avenue | Richmond | VA | 23227 |
| LIBBIE MILL BRANCH | 4901 Libbie Mill East Boulevard | Richmond | VA | 23230 |
| NINE MILE ROAD BRANCH | 5100 Nine Mile Road | Richmond | VA | 23223 |
| SCOTT'S ADDITION | 3117 W. Marshall Street | Richmond | VA | 23230 |
| SHORT PUMP BRANCH | 11704 W. Broad Street | Richmond | VA | 23233 |
| STONY POINT BRANCH | 9000 West Huguenot Road | Richmond | VA | 23235 |
| VILLAGE BRANCH | 7013 Three Chopt Road | Richmond | VA | 23226 |
| SMITHFIELD BRANCH | 1119 South Church Street | Smithfield | VA | 23430 |
| GODWIN BOULEVARD BRANCH | 3100 Godwin Blvd | Suffolk | VA | 23434 |
| HARBOUR VIEW BRANCH | 6255 College Drive, Suite L | Suffolk | VA | 23435 |
| HARBOUR VIEW BRANCH | 5806 Harbour View Boulevard | Suffolk | VA | 23435 |
| SUFFOLK BRANCH | 1008 West Washington Street | Suffolk | VA | 23434 |
| FIRST COLONIAL BRANCH | 984 First Colonial RD | Virginia Beach | VA | 23454 |
| HILLTOP BRANCH | 1613 Laskin Road | Virginia Beach | VA | 23451 |
| INDEPENDENCE BRANCH | 351 Independence Blvd | Virginia Beach | VA | 23462 |
| KEMPSVILLE BRANCH | 5200 Providence Road | Virginia Beach | VA | 23464 |
| PAVILION CENTER II BRANCH | 600 22nd Street, Suite 100 | Virginia Beach | VA | 23451 |
| PRINCESS ANNE BRANCH | 2539 Princess Anne Road | Virginia Beach | VA | 23456 |
| PUNGO BRANCH | 1804 Princess Anne Road | Virginia Beach | VA | 23456 |
| TOWN CENTER BRANCH | 297 Constitution Drive | Virginia Beach | VA | 23462 |
| WESTMINSTER-CANTERBURY BRANCH | 3100 Shore Drive | Virginia Beach | VA | 23451 |
| KINGSMILL BRANCH | 1510 Quarterpath Road | Williamsburg | VA | 23185 |
| NEW TOWN BRANCH | 4139 Iron Bound Road | Williamsburg | VA | 23188 |
| NEW TOWN BRANCH | 5216 Monticello Avenue | Williamsburg | VA | 23188 |
| WILLIAMSBURG BRANCH | 5372 Discovery Park Boulevard, Suite 101 | Williamsburg | VA | 23188 |
| WINDSOR BRANCH | 11407 Windsor Boulevard | Windsor | VA | 23487 |
| WINDSOR BRANCH | 50 East Windsor Boulevard | Windsor | VA | 23487 |
| KILN CREEK BRANCH | 201 Klin Creek Parkway | Yorktown | VA | 23693 |
| YORK COUNTY BRANCH | 6515 George Washington Memorial Highway | Yorktown | VA | 23692 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Institution history
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
Institution history
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
Institutional history
FFIEC NIC history events
15
Showing 1 through 15 of 15 history events
| Event date | Event type | Related institution |
|---|---|---|
| January 12, 2026 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 1, 2025 | Charter Discontinued (Merger or Purchase & Assumption) | OLD POINT FINANCIAL CORPORATION |
| September 1, 2025 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| April 1, 2025 | Charter Discontinued (Merger or Purchase & Assumption) | VILLAGE BANK AND TRUST FINANCIAL CORP. |
| April 1, 2025 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 14, 2023 | Charter Discontinued (Merger or Purchase & Assumption) | FARMERS BANKSHARES, INC. |
| January 14, 2023 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 27, 2018 | Charter Discontinued (Merger or Purchase & Assumption) | PARAGON COMMERCIAL CORPORATION |
| January 27, 2018 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| June 25, 2016 | Charter Discontinued (Merger or Purchase & Assumption) | MONARCH FINANCIAL HOLDINGS, INC |
| June 25, 2016 | Charter Discontinued (Merger or Purchase & Assumption) | MONARCH BANK |
| January 3, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | FRANKLIN FINANCIAL CORPORATION |
| January 3, 2015 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| December 4, 2010 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| March 20, 2004 | Charter Discontinued (Merger or Purchase & Assumption) | — |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources & methodology
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
FDIC BankFind
Source reviewed2026-08-05
Limitation
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
CFPB Consumer Complaint Database search
Source reviewed2026-08-05
Limitation
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
HMDA modified LAR
Source reviewed2026-08-05
Limitation
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
FFIEC NIC institution profile
Source reviewed2026-08-19
Limitation
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
FFIEC NIC branches
Source reviewed2026-08-19
Limitation
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
FFIEC NIC organizational hierarchy
Source reviewed2026-08-19
Limitation
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
FFIEC NIC institution history
Source reviewed2026-08-19
Limitation
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.
FFIEC CRA Ratings Database
Source reviewed2026-08-28
Limitation
A CRA rating is the regulator's examination result for the date shown. It is not a USMI rating.