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Institution profile

STOCKTON MTG

Mortgage company · ACTIVE

Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

36

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20202
20217
20222
20236
20243
202511
20265

Leading issues

  1. Trouble during payment process

    None

    12

  2. Trouble during payment process

    Escrow, taxes, or insurance

    4

  3. Trouble during payment process

    Payment process

    4

  4. Applying for a mortgage or refinancing an existing mortgage

    Application denials

    2

  5. Closing on a mortgage

    Closing disclosure or other related disclosures

    2

View all issues (16)

  1. Closing on a mortgage

    Delays with the closing process

    2

  2. Applying for a mortgage or refinancing an existing mortgage

    Confusing or misleading advertising or marketing

    1

  3. Applying for a mortgage or refinancing an existing mortgage

    Delays in the application process

    1

  4. Applying for a mortgage or refinancing an existing mortgage

    Trying to communicate with the company to fix an issue with the application process

    1

  5. Closing on a mortgage

    Fees or costs after closing

    1

  6. Closing on a mortgage

    None

    1

  7. Problem with a company's investigation into an existing problem

    Problem with personal statement of dispute

    1

  8. Problem with a company's investigation into an existing problem

    Their investigation did not fix an error on your report

    1

  9. Struggling to pay mortgage

    Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu

    1

  10. Trouble during payment process

    Private mortgage insurance (PMI)

    1

  11. Trouble during payment process

    Trying to communicate with the company to fix an issue while managing or servicing your loan

    1

States

  1. Georgia

    10

  2. Florida

    8

  3. Kentucky

    7

  4. Tennessee

    2

  5. Arkansas

    1

View all states (13)

  1. California

    1

  2. Indiana

    1

  3. Iowa

    1

  4. None

    1

  5. Ohio

    1

  6. Pennsylvania

    1

  7. Virginia

    1

  8. West Virginia

    1

Company response

  1. Closed with explanation

    35

  2. In progress

    1

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    35

  2. No

    1

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology