Total CFPB mortgage complaint records
14
Institution profile
SOUTHEAST MTG OF GA
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CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 3 |
Leading issues
Application, originator, mortgage broker
None
3
Closing on a mortgage
None
3
Applying for a mortgage or refinancing an existing mortgage
None
2
Applying for a mortgage or refinancing an existing mortgage
Application denials
1
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
1
View all issues (9)
Closing on a mortgage
Changes in loan terms during or after closing
1
Improper use of your report
Credit inquiries on your report that you don't recognize
1
Struggling to pay mortgage
None
1
Trouble during payment process
None
1
States
Georgia
14
Company response
Closed with explanation
12
Closed with monetary relief
1
Closed with non-monetary relief
1
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
10
No
4
How to read these figures
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.