Total CFPB mortgage complaint records
10
Institution profile
SAN DIEGO COUNTY
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CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 2 |
Leading issues
Applying for a mortgage or refinancing an existing mortgage
None
2
Closing on a mortgage
Delays with the closing process
1
Closing on a mortgage
Trying to communicate with the company to fix an issue with the loan closing
1
Incorrect information on your report
Information belongs to someone else
1
Struggling to pay mortgage
Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
1
View all issues (9)
Struggling to pay mortgage
Foreclosure
1
Trouble during payment process
Fees charged
1
Trouble during payment process
Loan sold or transferred to another company
1
Trouble during payment process
None
1
States
California
10
Company response
Closed with explanation
8
Closed with monetary relief
2
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
10
How to read these figures
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.