US Mortgage Intelligence

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Institution profile

Raymond James Bank

Bank · Active · Headquarters: Saint Petersburg, FL

Profile data observed August 5, 2026

Identity verified through FDIC; additional sources pendingVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

19

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20151
20161
20172
20181
20201
20214
20222
20233
20243
20261

Leading issues

  1. Trouble during payment process

    None

    6

  2. Applying for a mortgage or refinancing an existing mortgage

    None

    3

  3. Loan modification,collection,foreclosure

    None

    2

  4. Trouble during payment process

    Interest rate

    2

  5. Applying for a mortgage or refinancing an existing mortgage

    Changes in loan terms during the application process

    1

View all issues (10)

  1. Closing on a mortgage

    None

    1

  2. Loan servicing, payments, escrow account

    None

    1

  3. Struggling to pay mortgage

    Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu

    1

  4. Struggling to pay mortgage

    None

    1

  5. Trouble during payment process

    Trying to communicate with the company to fix an issue while managing or servicing your loan

    1

States

  1. California

    4

  2. Connecticut

    2

  3. New York

    2

  4. Texas

    2

  5. Arizona

    1

View all states (13)

  1. Florida

    1

  2. Nevada

    1

  3. New Jersey

    1

  4. None

    1

  5. Ohio

    1

  6. Oregon

    1

  7. Pennsylvania

    1

  8. Washington

    1

Company response

  1. Closed with explanation

    11

  2. Closed with monetary relief

    4

  3. Closed with non-monetary relief

    4

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    18

  2. No

    1

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology