HMDA records
132,736
2025
Public institution profile · Bank · Not a recommendation
BankWilmington, DEActive
FDIC certificate 6384
Data observedAugust 3, 2026Section records may have different source dates.
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionPublic records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
HMDA
Reported records for the selected year. These figures are not a lender score.
132,736reported records
61,280reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
HMDA records
132,736
2025
Loan originations
61,280
2025
Denials
32,449
2025
Withdrawals
12,221
2025
Denial rate among decisioned applications
33.8%
2025
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 132,736 | 61,280 | 2,180 | 32,449 | 12,221 | 33.8% |
| 2024 | 127,108 | 56,830 | 1,998 | 32,270 | 13,131 | 35.4% |
| 2023 | 132,468 | 66,913 | 2,276 | 35,038 | 15,843 | 33.6% |
| 2022 | 197,788 | 107,916 | 3,343 | 46,210 | 22,681 | 29.3% |
| 2021 | 173,932 | 94,877 | 2,292 | 33,603 | 25,895 | 25.7% |
| 2020 | 167,346 | 91,296 | 3,424 | 33,973 | 25,796 | 26.4% |
| 2019 | 159,942 | 91,533 | 2,891 | 30,959 | 20,811 | 24.7% |
| 2018 | 158,702 | 84,233 | 3,454 | 36,228 | 18,607 | 29.2% |
| Category | HMDA records |
|---|---|
| Conventional | 124,719 |
| FHA | 6,448 |
| VA | 1,451 |
| RHS / FSA | 118 |
| Home purchase | 29,817 |
| Home improvement | 36,610 |
| Refinancing | 28,276 |
| Cash-out refinancing | 4,835 |
53 states / territories reported
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Total CFPB mortgage complaint records
6,860
Coverage start
December 1, 2012
Data through
August 20, 2026
| Year | Complaint records |
|---|---|
| 2012 | 96 |
| 2013 | 908 |
| 2014 | 931 |
| 2015 | 695 |
| 2016 | 635 |
| 2017 | 460 |
| 2018 | 482 |
| 2019 | 345 |
| 2020 | 321 |
| 2021 | 359 |
| 2022 | 391 |
| 2023 | 343 |
| 2024 | 324 |
| 2025 | 311 |
| 2026 | 259 |
Loan modification,collection,foreclosure
None
1,746
Trouble during payment process
None
1,291
Loan servicing, payments, escrow account
None
1,174
Struggling to pay mortgage
None
507
Applying for a mortgage or refinancing an existing mortgage
None
330
Application, originator, mortgage broker
None
237
Closing on a mortgage
None
214
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
148
Trouble during payment process
Escrow, taxes, or insurance
144
Settlement process and costs
None
134
Trouble during payment process
Payment process
130
Credit decision / Underwriting
None
89
Struggling to pay mortgage
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
81
Incorrect information on your report
Account status incorrect
53
Struggling to pay mortgage
Foreclosure
53
Struggling to pay mortgage
Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
49
Other
None
45
Trouble during payment process
Fees charged
45
Trouble during payment process
Paying off the loan
42
Applying for a mortgage or refinancing an existing mortgage
Trying to communicate with the company to fix an issue with the application process
32
Struggling to pay mortgage
An existing modification, forbearance plan, short sale, or other loss mitigation relief
29
Trouble during payment process
Loan sold or transferred to another company
25
Applying for a mortgage or refinancing an existing mortgage
Application denials
24
Closing on a mortgage
Trying to communicate with the company to fix an issue with the loan closing
22
Incorrect information on your report
Account information incorrect
21
Applying for a mortgage or refinancing an existing mortgage
Confusing or misleading advertising or marketing
19
Applying for a mortgage or refinancing an existing mortgage
Delays in the application process
18
Trouble during payment process
Private mortgage insurance (PMI)
18
Trouble during payment process
Interest rate
17
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
14
Trouble during payment process
Lien release
11
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
10
Closing on a mortgage
Delays with the closing process
9
Closing on a mortgage
Changes in loan terms during or after closing
8
Incorrect information on your report
Information is missing that should be on the report
8
Closing on a mortgage
Closing disclosure or other related disclosures
7
Applying for a mortgage or refinancing an existing mortgage
Fees or costs during the application process
6
Applying for a mortgage or refinancing an existing mortgage
Loan estimate or other related disclosures
5
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
5
Closing on a mortgage
Fees or costs after closing
4
Problem with a company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
4
Problem with a company's investigation into an existing problem
Problem with personal statement of dispute
4
Problem with a company's investigation into an existing problem
Was not notified of investigation status or results
4
Applying for a mortgage or refinancing an existing mortgage
Negative impact of inaccurate appraisal
3
Incorrect information on your report
Public record information inaccurate
3
Problem with fraud alerts or security freezes
None
3
Credit monitoring or identity theft protection services
Billing dispute for services
2
Incorrect information on your report
Information belongs to someone else
2
Incorrect information on your report
Old information reappears or never goes away
2
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
2
Closing on a mortgage
Setting up an escrow account for taxes and insurance
1
Credit monitoring or identity theft protection services
Received unwanted marketing or advertising
1
Improper use of your report
Credit inquiries on your report that you don't recognize
1
Improper use of your report
Reporting company used your report improperly
1
Incorrect information on your report
Personal information incorrect
1
Problem with a credit reporting company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
1
Problem with a credit reporting company's investigation into an existing problem
Problem with personal statement of dispute
1
California
715
Florida
601
Pennsylvania
511
Illinois
469
Maryland
466
New Jersey
444
Ohio
359
Texas
349
North Carolina
291
Georgia
270
Virginia
237
New York
234
Michigan
213
Arizona
145
Washington
137
Colorado
110
Massachusetts
100
None
98
Alabama
84
Indiana
80
South Carolina
72
District of Columbia
70
Kentucky
67
Oregon
67
Wisconsin
63
Missouri
60
Delaware
58
Connecticut
55
Tennessee
47
Nevada
45
Utah
36
Rhode Island
33
Minnesota
32
New Mexico
29
Hawaii
28
Louisiana
22
New Hampshire
22
Idaho
17
Iowa
17
Kansas
17
West Virginia
14
Oklahoma
12
Mississippi
11
Arkansas
10
Montana
10
Nebraska
8
Maine
7
Vermont
6
South Dakota
5
Alaska
2
Wyoming
2
North Dakota
1
PW
1
UNITED STATES MINOR OUTLYING ISLANDS
1
Closed with explanation
6,128
Closed
293
Closed with non-monetary relief
199
Closed with monetary relief
179
In progress
61
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
6,847
No
13
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
FFIEC NIC hierarchy rows
110
Showing 1 through 25 of 110 relationship records
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Fields below supplement the primary source baseline and are shown only when present on the public profile.
Locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Listed locations
2,381
Showing 201 through 250 of 2,381 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| TYLER / RIVERSIDE | 3600 Tyler ST | Riverside | CA | 92503 |
| ROSEVILLE BRANCH | 8777 Sierra College Boulevard, Suite 100 | Roseville | CA | 95661 |
| SACRAMENTO BRANCH | 2277 Watt Avenue | Sacramento | CA | 95825 |
| SAN CARLOS CA | 796 EL Camino Real, Unit C | San Carlos | CA | 94070 |
| MIRA MESA BRANCH | 10678 Westview Parkway | San Diego | CA | 92126 |
| RANCHO BERNARDO | 12405-b Rancho Bernardo Road | San Diego | CA | 92128 |
| SAN YSIDRO BRANCH | 4558 Camino DE LA Plaza, #q2b | San Ysidro | CA | 92173 |
| SONORA BRANCH | 13755-a Mono Way | Sonora | CA | 95370 |
| MARCH LANE BRANCH | 2287 W March Lane | Stockton | CA | 95207 |
| PARKWOODS BRANCH | 2427 W. Hammer LN | Stockton | CA | 95209 |
| STOCKTON | 202 N. Hunter ST | Stockton | CA | 95202 |
| SUN CITY CA | 28031 Bradley Road | Sun City | CA | 92586 |
| SUNNYVALE BRANCH | 205 South Mathilda Avenue | Sunnyvale | CA | 94086 |
| TEMECULA CREEK BRANCH | 31117 Temecula Parkway | Temecula | CA | 92592 |
| TEMECULA REGIONAL | 40440 Margarita Road | Temecula | CA | 92591 |
| TRACY BRANCH | 1070 N. Tracy Blvd | Tracy | CA | 95376 |
| TURLOCK BRANCH | 1955 Geer RD | Turlock | CA | 95382 |
| VISTA | 961 South Santa FE Avenue | Vista | CA | 92083 |
| WALNUT CREEK | 1101 South California Blvd | Walnut Creek | CA | 94596 |
| 64TH AND MCINTYRE | 15250 West 64th Avenue | Arvada | CO | 80007 |
| 64TH AND WARD | 6355 Ward Road | Arvada | CO | 80004 |
| 80TH & WADSWORTH | 8008 Yarrow Street | Arvada | CO | 80005 |
| CANDELAS | 14827 Candelas Parkway | Arvada | CO | 80007 |
| WESTWOODS | 6450 Indiana Street | Arvada | CO | 80007 |
| ASPEN | 601 East Hopkins Avenue, Unit 1 | Aspen | CO | 81611 |
| ARAPAHOE AND SMOKY HILL | 25541 East Smoky Hill Road | Aurora | CO | 80016 |
| EAGLE BEND BRANCH | 22795 East Aurora Parkway | Aurora | CO | 80016 |
| FITZSIMMONS | 13300 East Colfax Avenue | Aurora | CO | 80011 |
| HAMPDEN AND TOWER | 18600 East Hampden Avenue | Aurora | CO | 80013 |
| HAVANA AND ILIFF | 2300 South Havana Street | Aurora | CO | 80014 |
| HAVANA/FLORIDA | 1595 South Havana Street | Aurora | CO | 80012 |
| I-70 & TOWER | 3491 North Salida Street | Aurora | CO | 80011 |
| AVON | 11 W Beaver Creek Boulevard | Avon | CO | 81620 |
| BASALT | 498 Market Street | Basalt | CO | 81621 |
| 28TH AND PEARL | 2835 Pearl Street, Suite A | Boulder | CO | 80301 |
| BOULDER | 3000 Arapahoe Ave | Boulder | CO | 80303 |
| SOUTH BOULDER | 4770 Baseline Road Suite 100 | Boulder | CO | 80303 |
| BRECKENRIDGE | 200 Ski Hill Road | Breckenridge | CO | 80424 |
| 50TH AND BRIDGE | 36 North 50th Avenue | Brighton | CO | 80601 |
| BRIGHTON | 410 East Bromley Lane | Brighton | CO | 80601 |
| 136TH AND ZUNI | 2155 West 136th Avenue | Broomfield | CO | 80023 |
| CARBONDALE CO | 791 Highway 133 | Carbondale | CO | 81623 |
| CASTLE PINES BRANCH | 568 Castle Pines Parkway | Castle Rock | CO | 80108 |
| FOUNDERS PARKWAY | 4775 Front Street | Castle Rock | CO | 80104 |
| PLUM CREEK | 2 E Plum Creek Parkway | Castle Rock | CO | 80104 |
| ARAPAHOE AND YOSEMITE | 8600 East Arapahoe Road | Centennial | CO | 80112 |
| ENGLEWOOD CO | 8100 East Arapahoe Road | Centennial | CO | 80112 |
| HOLLY AND COUNTY LINE | 8280 South Holly Street | Centennial | CO | 80122 |
| SMOKY HILL & HIMALAYA | 20299 East Smoky Hill Road | Centennial | CO | 80015 |
| SMOKY HILL AND HIMALAYA | 19771 East Smoky Hill Road | Centennial | CO | 80015 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
FFIEC NIC history events
59
Showing 1 through 25 of 59 history events
| Event date | Event type | Related institution |
|---|---|---|
| June 19, 2026 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| May 1, 2022 | Charter Discontinued (Merger or Purchase & Assumption) | PNC EQUIPMENT FINANCE, LLC |
| October 9, 2021 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 4, 2012 | Charter Discontinued (Merger or Purchase & Assumption) | PNC MORTGAGE SERVICES, INC. |
| March 3, 2012 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 1, 2011 | Charter Discontinued (Merger or Purchase & Assumption) | PNC MULTIFAMILY MORTGAGE LLC |
| January 1, 2011 | Charter Discontinued (Merger or Purchase & Assumption) | MIDLAND LOAN SERVICES, INC. |
| November 7, 2009 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 22, 2009 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 15, 2009 | Failure - Government Assistance Provided | DWELLING HOUSE SAVINGS AND LOAN ASSOCIATION |
| August 9, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | STERLING FINANCIAL TRUST COMPANY |
| August 9, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | BLC BANK NATIONAL ASSOCIATION |
| March 8, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 29, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | HEALTHCARE ADMINISTRATION TECHNOLOGIES, INC. |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
Source reviewed2026-08-03
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
Source reviewed2026-08-03
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
Source reviewed2026-08-03
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
Source reviewed2026-08-19
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
Source reviewed2026-08-19
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
Source reviewed2026-08-19
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
Source reviewed2026-08-19
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.