HMDA records
132,736
2025
Public institution profile · Bank · Not a recommendation
PNC Bank, National Association
BankWilmington, DEActive
FDIC certificate 6384
Data observedAugust 3, 2026Section records may have different source dates.
- Public-source data
- Source-linked records
- No paid lender rankings
- See methodology
- Correct the record
Identifiers, verification, and corrections
Stable identifiers
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
- FDIC certificate
- 6384
- company ID
- Not published — no verified match
More identifiers
- Federal Reserve
- 817824
- OCC charter number
- 1316
- Not published — no verified match
- Official website
- https://www.pnc.com
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Data correction
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionAt a glance
- Institution type
- Bank
- Status
- Active
- Headquarters
- Wilmington, DE
- HMDA activity
- Published activity year 2025
- Listed branch locations
- 2,381
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- No published CRA result found
- Institution history
- 59 published events
What USMI publishes
Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
- Institution type
- Bank
- Status
- Active
- Headquarters
- Wilmington, DE
- activity
- Published activity year 2025
- Listed branch locations
- 2,381
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- No published CRA result found
- Institution history
- 59 published events
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
What this profile is not
- Not a lender recommendation or ranking.
- Not a mortgage rate sheet or quote.
- Not an underwriting, approval, or eligibility decision.
- Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
- Not a complaint-resolution channel.
- Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.
HMDA
Mortgage activity
Reported records for the selected year. These figures are not a lender score.
132,736reported records
61,280reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
activity
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
Loan originations
61,280
2025
Denials
32,449
2025
Withdrawals
12,221
2025
Denial rate among decisioned applications
33.8%
2025
Annual history
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 132,736 | 61,280 | 2,180 | 32,449 | 12,221 | 33.8% |
| 2024 | 127,108 | 56,830 | 1,998 | 32,270 | 13,131 | 35.4% |
| 2023 | 132,468 | 66,913 | 2,276 | 35,038 | 15,843 | 33.6% |
| 2022 | 197,788 | 107,916 | 3,343 | 46,210 | 22,681 | 29.3% |
| 2021 | 173,932 | 94,877 | 2,292 | 33,603 | 25,895 | 25.7% |
| 2020 | 167,346 | 91,296 | 3,424 | 33,973 | 25,796 | 26.4% |
| 2019 | 159,942 | 91,533 | 2,891 | 30,959 | 20,811 | 24.7% |
| 2018 | 158,702 | 84,233 | 3,454 | 36,228 | 18,607 | 29.2% |
Detailed activity
Loan type and purpose
| Category | HMDA records |
|---|---|
| Conventional | 124,719 |
| FHA | 6,448 |
| VA | 1,451 |
| RHS / FSA | 118 |
| Home purchase | 29,817 |
| Home improvement | 36,610 |
| Refinancing | 28,276 |
| Cash-out refinancing | 4,835 |
State reporting
53 states / territories reported
How to read these figures
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
CFPB consumer submissions
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Total CFPB mortgage complaint records
6,860
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2012 | 96 |
| 2013 | 908 |
| 2014 | 931 |
| 2015 | 695 |
| 2016 | 635 |
| 2017 | 460 |
| 2018 | 482 |
| 2019 | 345 |
| 2020 | 321 |
| 2021 | 359 |
| 2022 | 391 |
| 2023 | 343 |
| 2024 | 324 |
| 2025 | 311 |
| 2026 | 259 |
Leading issues
Loan modification,collection,foreclosure
None
1,746
Trouble during payment process
None
1,291
Loan servicing, payments, escrow account
None
1,174
Struggling to pay mortgage
None
507
Applying for a mortgage or refinancing an existing mortgage
None
330
View all issues (57)
Application, originator, mortgage broker
None
237
Closing on a mortgage
None
214
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
148
Trouble during payment process
Escrow, taxes, or insurance
144
Settlement process and costs
None
134
Trouble during payment process
Payment process
130
Credit decision / Underwriting
None
89
Struggling to pay mortgage
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
81
Incorrect information on your report
Account status incorrect
53
Struggling to pay mortgage
Foreclosure
53
Struggling to pay mortgage
Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
49
Other
None
45
Trouble during payment process
Fees charged
45
Trouble during payment process
Paying off the loan
42
Applying for a mortgage or refinancing an existing mortgage
Trying to communicate with the company to fix an issue with the application process
32
Struggling to pay mortgage
An existing modification, forbearance plan, short sale, or other loss mitigation relief
29
Trouble during payment process
Loan sold or transferred to another company
25
Applying for a mortgage or refinancing an existing mortgage
Application denials
24
Closing on a mortgage
Trying to communicate with the company to fix an issue with the loan closing
22
Incorrect information on your report
Account information incorrect
21
Applying for a mortgage or refinancing an existing mortgage
Confusing or misleading advertising or marketing
19
Applying for a mortgage or refinancing an existing mortgage
Delays in the application process
18
Trouble during payment process
Private mortgage insurance (PMI)
18
Trouble during payment process
Interest rate
17
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
14
Trouble during payment process
Lien release
11
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
10
Closing on a mortgage
Delays with the closing process
9
Closing on a mortgage
Changes in loan terms during or after closing
8
Incorrect information on your report
Information is missing that should be on the report
8
Closing on a mortgage
Closing disclosure or other related disclosures
7
Applying for a mortgage or refinancing an existing mortgage
Fees or costs during the application process
6
Applying for a mortgage or refinancing an existing mortgage
Loan estimate or other related disclosures
5
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
5
Closing on a mortgage
Fees or costs after closing
4
Problem with a company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
4
Problem with a company's investigation into an existing problem
Problem with personal statement of dispute
4
Problem with a company's investigation into an existing problem
Was not notified of investigation status or results
4
Applying for a mortgage or refinancing an existing mortgage
Negative impact of inaccurate appraisal
3
Incorrect information on your report
Public record information inaccurate
3
Problem with fraud alerts or security freezes
None
3
Credit monitoring or identity theft protection services
Billing dispute for services
2
Incorrect information on your report
Information belongs to someone else
2
Incorrect information on your report
Old information reappears or never goes away
2
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
2
Closing on a mortgage
Setting up an escrow account for taxes and insurance
1
Credit monitoring or identity theft protection services
Received unwanted marketing or advertising
1
Improper use of your report
Credit inquiries on your report that you don't recognize
1
Improper use of your report
Reporting company used your report improperly
1
Incorrect information on your report
Personal information incorrect
1
Problem with a credit reporting company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
1
Problem with a credit reporting company's investigation into an existing problem
Problem with personal statement of dispute
1
States
California
715
Florida
601
Pennsylvania
511
Illinois
469
Maryland
466
View all states (54)
New Jersey
444
Ohio
359
Texas
349
North Carolina
291
Georgia
270
Virginia
237
New York
234
Michigan
213
Arizona
145
Washington
137
Colorado
110
Massachusetts
100
None
98
Alabama
84
Indiana
80
South Carolina
72
District of Columbia
70
Kentucky
67
Oregon
67
Wisconsin
63
Missouri
60
Delaware
58
Connecticut
55
Tennessee
47
Nevada
45
Utah
36
Rhode Island
33
Minnesota
32
New Mexico
29
Hawaii
28
Louisiana
22
New Hampshire
22
Idaho
17
Iowa
17
Kansas
17
West Virginia
14
Oklahoma
12
Mississippi
11
Arkansas
10
Montana
10
Nebraska
8
Maine
7
Vermont
6
South Dakota
5
Alaska
2
Wyoming
2
North Dakota
1
PW
1
UNITED STATES MINOR OUTLYING ISLANDS
1
Company response
Closed with explanation
6,128
Closed
293
Closed with non-monetary relief
199
Closed with monetary relief
179
In progress
61
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
6,847
No
13
How to read these figures
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Regulatory & institutional records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
Institution identity
FDIC BankFind baseline
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
- Legal name
- PNC Bank, National Association
- Display name
- PNC Bank, National Association
- Institution status
- Active
- FDIC insured
- Yes
- FDIC insured since
- January 1, 1934
- Established date
- January 1, 1804
- Charter class
- National bank, member of the Federal Reserve System (FRS)
- Primary federal regulator
- Office of the Comptroller of the Currency
- Headquarters
- Wilmington, DE, 19801, United States
- Website
- https://www.pnc.com
- FDIC certificate number
- 6384
- Federal Reserve
- 817824
- OCC charter number
- 1316
- Domestic location count
- 2,326
- Source observed
- August 3, 2026
Regulatory information
Regulatory profile
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
Regulatory identity
- Institution status
- ACTIVE
- Primary federal regulator
- OCC
- Institution type
- National Bank
- Primary activity
- NAICS 52211
- FDIC certificate
- 6384
- Federal Reserve
- 817824
- AD6GFRVSDT01YPT1CS68
- Headquarters
- 222 Delaware Avenue, Wilmington, DE, 19899, United States
- Primary deposit insurer
- Deposit Insurance Fund (DIF)
- Source observed
- August 19, 2026
Community Reinvestment Act (CRA)
No published CRA result found. This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
Formal hierarchy
FFIEC NIC hierarchy rows
110
Showing 1 through 25 of 110 relationship records
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Additional profile fields
Fields below supplement the primary source baseline and are shown only when present on the public profile.
- Entity type
- FDIC-insured national bank
Locations
Branch and office locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Branch locations
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Branch network
Listed locations
2,381
Showing 1,201 through 1,250 of 2,381 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| WIXOM | 49200 Pontiac Trail | Wixom | MI | 48393 |
| 52ND STREET AND WILSON AVENUE | 5215 Wilson Avenue SW | Wyoming | MI | 49418 |
| CLYDE PARK BRANCH | 5381 Clyde Park Avenue Southwest | Wyoming | MI | 49509 |
| WYOMING BRANCH | 220 28th Street Southwest | Wyoming | MI | 49548 |
| CLARK & GOLFSIDE BRANCH | 3175 West Clark Road | Ypsilanti | MI | 48197 |
| ARNOLD BRANCH | 1532 Jeffco Boulevard | Arnold | MO | 63010 |
| BALLWIN BRANCH | 15061 Manchester Road | Ballwin | MO | 63021 |
| BRIDGETON BRANCH | 12050 Saint Charles Rock Road | Bridgeton | MO | 63044 |
| CHESTERFIELD VALLEY BRANCH | 17389 Chesterfield Airport Road | Chesterfield | MO | 63005 |
| CLAYTON BRANCH | 175 Carondelet Plz | Clayton | MO | 63105 |
| DESOTO MO | 224 South Main Street | Desoto | MO | 63020 |
| EUREKA-HIGHWAY 109 BRANCH | 15 Augustine Road | Eureka | MO | 63025 |
| HAZELWOOD BRANCH | 7600 North Lindbergh Boulevard | Hazelwood | MO | 63042 |
| CROSSROADS MO | 1837 Grand Boulevard | Kansas City | MO | 64108 |
| KIRKWOOD BRANCH | 333 South Kirkwood Road | Kirkwood | MO | 63122 |
| WEST PRYOR | 908 NW Pryor RD | Lees Summit | MO | 64081 |
| MAPLEWOOD BRANCH | 2211 South Big Bend | Maplewood | MO | 63117 |
| BRYAN AND FEISE ROAD BRANCH | 1642 Bryan Road | O'fallon | MO | 63368 |
| COTTLEVILLE BRANCH | 6076 Mid Rivers Mall Drive | Saint Charles | MO | 63304 |
| SAINT CHARLES BRANCH | 750 First Capitol Drive | Saint Charles | MO | 63301 |
| CREVE COEUR BRANCH | 11410 Olive Boulevard | Saint Louis | MO | 63141 |
| JENNINGS MISSOURI BRANCH | 8001 West Florissant Avenue | Saint Louis | MO | 63136 |
| PAGE AND GRAND BRANCH | 3526 Page Boulevard | Saint Louis | MO | 63106 |
| SAINT LOUIS HILLS BRANCH | 6025 Chippewa | Saint Louis | MO | 63109 |
| SOUTH GRAND BRANCH | 4131 South Grand Boulevard | Saint Louis | MO | 63118 |
| SOUTH LINDBERGH BRANCH | 5400 South Lindbergh | Saint Louis | MO | 63123 |
| TELEGRAPH BRANCH | 4111 Telegraph Road | Saint Louis | MO | 63129 |
| TOWN AND COUNTRY MO | 1000 Town And Country Crossing Drive | Town And Country | MO | 63017 |
| UNION MO | 509 Highway 50 West | Union | MO | 63084 |
| WARRENTON MO | 236 East Booneslick Road | Warrenton | MO | 63383 |
| WEBSTER GROVES BRANCH | 135 West Lockwood Ave | Webster Groves | MO | 63119 |
| WENTZVILLE BRANCH | 1893 Wentzville Parkway | Wentzville | MO | 63385 |
| AHOSKIE | 102 East Church ST | Ahoskie | NC | 27910 |
| ARCHDALE BRANCH | 11246 North Main Street | Archdale | NC | 27263 |
| ARDEN BRANCH | 2351 Hendersonville RD | Arden | NC | 28704 |
| ASHEBORO | 1425 E Dixie Dr. | Asheboro | NC | 27203 |
| O'HENRY AVENUE BRANCH | 8 O'henry Avenue | Asheville | NC | 28801 |
| BOONE MALL | 1168 Blowing Rock Road | Boone | NC | 28607 |
| BURLINGTON NC | 2946 South Church Street | Burlington | NC | 27215 |
| BURNSVILLE BRANCH | 530 West Bypass | Burnsville | NC | 28714 |
| CALABASH | 10267 Beach Drive SW | Calabash | NC | 28467 |
| CARRBORO BRANCH | 300 Weaver Street | Carrboro | NC | 27510 |
| CARY | 1135 Kildaire Farm Road | Cary | NC | 27511 |
| PRESTON CORNERS BRANCH | 999 High House Road | Cary | NC | 27513 |
| WAVERLY PLACE BRANCH | 101 Advent Court | Cary | NC | 27518 |
| GOVERNORS VILLAGE BRANCH | 50001 Governors DR | Chapel Hill | NC | 27517 |
| WILLOW DRIVE | 841 Willow Drive | Chapel Hill | NC | 27514-7074 |
| BALLANTYNE BRANCH | 14925 Ballantyne Village Way | Charlotte | NC | 28277 |
| COTSWOLD | 4475 Randolph Road | Charlotte | NC | 28211 |
| EAST BOULEVARD BRANCH | 1000 East Boulevard | Charlotte | NC | 28203 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Institution history
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
Institution history
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
Institutional history
FFIEC NIC history events
59
Showing 1 through 25 of 59 history events
| Event date | Event type | Related institution |
|---|---|---|
| June 19, 2026 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| May 1, 2022 | Charter Discontinued (Merger or Purchase & Assumption) | PNC EQUIPMENT FINANCE, LLC |
| October 9, 2021 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 4, 2012 | Charter Discontinued (Merger or Purchase & Assumption) | PNC MORTGAGE SERVICES, INC. |
| March 3, 2012 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 1, 2011 | Charter Discontinued (Merger or Purchase & Assumption) | PNC MULTIFAMILY MORTGAGE LLC |
| January 1, 2011 | Charter Discontinued (Merger or Purchase & Assumption) | MIDLAND LOAN SERVICES, INC. |
| November 7, 2009 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 22, 2009 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 15, 2009 | Failure - Government Assistance Provided | DWELLING HOUSE SAVINGS AND LOAN ASSOCIATION |
| August 9, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | STERLING FINANCIAL TRUST COMPANY |
| August 9, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | BLC BANK NATIONAL ASSOCIATION |
| March 8, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 29, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | HEALTHCARE ADMINISTRATION TECHNOLOGIES, INC. |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources & methodology
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
FDIC BankFind
Source reviewed2026-08-03
Limitation
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
CFPB Consumer Complaint Database search
Source reviewed2026-08-03
Limitation
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
HMDA modified LAR
Source reviewed2026-08-03
Limitation
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
FFIEC NIC institution profile
Source reviewed2026-08-19
Limitation
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
FFIEC NIC branches
Source reviewed2026-08-19
Limitation
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
FFIEC NIC organizational hierarchy
Source reviewed2026-08-19
Limitation
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
FFIEC NIC institution history
Source reviewed2026-08-19
Limitation
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.