HMDA records
132,736
2025
Public institution profile · Bank · Not a recommendation
BankWilmington, DEActive
FDIC certificate 6384
Data observedAugust 3, 2026Section records may have different source dates.
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionPublic records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
HMDA
Reported records for the selected year. These figures are not a lender score.
132,736reported records
61,280reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
HMDA records
132,736
2025
Loan originations
61,280
2025
Denials
32,449
2025
Withdrawals
12,221
2025
Denial rate among decisioned applications
33.8%
2025
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 132,736 | 61,280 | 2,180 | 32,449 | 12,221 | 33.8% |
| 2024 | 127,108 | 56,830 | 1,998 | 32,270 | 13,131 | 35.4% |
| 2023 | 132,468 | 66,913 | 2,276 | 35,038 | 15,843 | 33.6% |
| 2022 | 197,788 | 107,916 | 3,343 | 46,210 | 22,681 | 29.3% |
| 2021 | 173,932 | 94,877 | 2,292 | 33,603 | 25,895 | 25.7% |
| 2020 | 167,346 | 91,296 | 3,424 | 33,973 | 25,796 | 26.4% |
| 2019 | 159,942 | 91,533 | 2,891 | 30,959 | 20,811 | 24.7% |
| 2018 | 158,702 | 84,233 | 3,454 | 36,228 | 18,607 | 29.2% |
| Category | HMDA records |
|---|---|
| Conventional | 124,719 |
| FHA | 6,448 |
| VA | 1,451 |
| RHS / FSA | 118 |
| Home purchase | 29,817 |
| Home improvement | 36,610 |
| Refinancing | 28,276 |
| Cash-out refinancing | 4,835 |
53 states / territories reported
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Total CFPB mortgage complaint records
6,860
Coverage start
December 1, 2012
Data through
August 20, 2026
| Year | Complaint records |
|---|---|
| 2012 | 96 |
| 2013 | 908 |
| 2014 | 931 |
| 2015 | 695 |
| 2016 | 635 |
| 2017 | 460 |
| 2018 | 482 |
| 2019 | 345 |
| 2020 | 321 |
| 2021 | 359 |
| 2022 | 391 |
| 2023 | 343 |
| 2024 | 324 |
| 2025 | 311 |
| 2026 | 259 |
Loan modification,collection,foreclosure
None
1,746
Trouble during payment process
None
1,291
Loan servicing, payments, escrow account
None
1,174
Struggling to pay mortgage
None
507
Applying for a mortgage or refinancing an existing mortgage
None
330
Application, originator, mortgage broker
None
237
Closing on a mortgage
None
214
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
148
Trouble during payment process
Escrow, taxes, or insurance
144
Settlement process and costs
None
134
Trouble during payment process
Payment process
130
Credit decision / Underwriting
None
89
Struggling to pay mortgage
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
81
Incorrect information on your report
Account status incorrect
53
Struggling to pay mortgage
Foreclosure
53
Struggling to pay mortgage
Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
49
Other
None
45
Trouble during payment process
Fees charged
45
Trouble during payment process
Paying off the loan
42
Applying for a mortgage or refinancing an existing mortgage
Trying to communicate with the company to fix an issue with the application process
32
Struggling to pay mortgage
An existing modification, forbearance plan, short sale, or other loss mitigation relief
29
Trouble during payment process
Loan sold or transferred to another company
25
Applying for a mortgage or refinancing an existing mortgage
Application denials
24
Closing on a mortgage
Trying to communicate with the company to fix an issue with the loan closing
22
Incorrect information on your report
Account information incorrect
21
Applying for a mortgage or refinancing an existing mortgage
Confusing or misleading advertising or marketing
19
Applying for a mortgage or refinancing an existing mortgage
Delays in the application process
18
Trouble during payment process
Private mortgage insurance (PMI)
18
Trouble during payment process
Interest rate
17
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
14
Trouble during payment process
Lien release
11
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
10
Closing on a mortgage
Delays with the closing process
9
Closing on a mortgage
Changes in loan terms during or after closing
8
Incorrect information on your report
Information is missing that should be on the report
8
Closing on a mortgage
Closing disclosure or other related disclosures
7
Applying for a mortgage or refinancing an existing mortgage
Fees or costs during the application process
6
Applying for a mortgage or refinancing an existing mortgage
Loan estimate or other related disclosures
5
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
5
Closing on a mortgage
Fees or costs after closing
4
Problem with a company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
4
Problem with a company's investigation into an existing problem
Problem with personal statement of dispute
4
Problem with a company's investigation into an existing problem
Was not notified of investigation status or results
4
Applying for a mortgage or refinancing an existing mortgage
Negative impact of inaccurate appraisal
3
Incorrect information on your report
Public record information inaccurate
3
Problem with fraud alerts or security freezes
None
3
Credit monitoring or identity theft protection services
Billing dispute for services
2
Incorrect information on your report
Information belongs to someone else
2
Incorrect information on your report
Old information reappears or never goes away
2
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
2
Closing on a mortgage
Setting up an escrow account for taxes and insurance
1
Credit monitoring or identity theft protection services
Received unwanted marketing or advertising
1
Improper use of your report
Credit inquiries on your report that you don't recognize
1
Improper use of your report
Reporting company used your report improperly
1
Incorrect information on your report
Personal information incorrect
1
Problem with a credit reporting company's investigation into an existing problem
Difficulty submitting a dispute or getting information about a dispute over the phone
1
Problem with a credit reporting company's investigation into an existing problem
Problem with personal statement of dispute
1
California
715
Florida
601
Pennsylvania
511
Illinois
469
Maryland
466
New Jersey
444
Ohio
359
Texas
349
North Carolina
291
Georgia
270
Virginia
237
New York
234
Michigan
213
Arizona
145
Washington
137
Colorado
110
Massachusetts
100
None
98
Alabama
84
Indiana
80
South Carolina
72
District of Columbia
70
Kentucky
67
Oregon
67
Wisconsin
63
Missouri
60
Delaware
58
Connecticut
55
Tennessee
47
Nevada
45
Utah
36
Rhode Island
33
Minnesota
32
New Mexico
29
Hawaii
28
Louisiana
22
New Hampshire
22
Idaho
17
Iowa
17
Kansas
17
West Virginia
14
Oklahoma
12
Mississippi
11
Arkansas
10
Montana
10
Nebraska
8
Maine
7
Vermont
6
South Dakota
5
Alaska
2
Wyoming
2
North Dakota
1
PW
1
UNITED STATES MINOR OUTLYING ISLANDS
1
Closed with explanation
6,128
Closed
293
Closed with non-monetary relief
199
Closed with monetary relief
179
In progress
61
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
6,847
No
13
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing. CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. U.S. Mortgage Index does not treat complaint allegations as independently verified facts.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
FFIEC NIC hierarchy rows
110
Showing 1 through 25 of 110 relationship records
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Fields below supplement the primary source baseline and are shown only when present on the public profile.
Locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Listed locations
2,381
Showing 551 through 600 of 2,381 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| WEST COLONIAL | 7225 W Colonial DR | Orlando | FL | 32818 |
| ONE GRANADA | 1020 West Granada Boulevard | Ormond Beach | FL | 32174 |
| OVIEDO BRANCH | 1700 East Mitchell Hammock Road | Oviedo | FL | 32765 |
| PAHOKEE BRANCH | 104 South Lake Avenue | Pahokee | FL | 33476 |
| PALM BAY | 5295 Babcock Street Northeast | Palm Bay | FL | 32905 |
| PALM BAY WEST OFFICE | 122 Southwest Malabar Road | Palm Bay | FL | 32907 |
| PALM BEACH GARDENS BRANCH | 10973 North Military Trail | Palm Beach Gardens | FL | 33410 |
| PGA AND US 1 | 2000 Pga Boulevard | Palm Beach Gardens | FL | 33408 |
| PALM CITY OFFICE | 1251 South West 27th Street | Palm City | FL | 34990 |
| BELLE TERRE @ TOWN CENTER BRANCH | 746 Belle Terre Parkway | Palm Coast | FL | 32164 |
| CYPRESS POINT PARKWAY BRANCH | 21 Cypress Point Parkway | Palm Coast | FL | 32164 |
| PALM COAST EAST | 235 NE Palm Coast Highway | Palm Coast | FL | 32137 |
| PALM HARBOR BRANCH | 32491 Highway 19 North | Palm Harbor | FL | 34684 |
| PALM SPRINGS VILLAGE | 3320 South Congress Avenue | Palm Springs | FL | 33461 |
| PEMBROKE GARDENS | 14502 SW 2nd Street | Pembroke Pines | FL | 33027 |
| CORDOVA BRANCH | 5055 Bayou Boulevard | Pensacola | FL | 32503 |
| ENSLEY BRANCH | 8890 Pensacola Boulevard | Pensacola | FL | 32534 |
| FAIRFIELD FL | 4395 West Fairfield Drive | Pensacola | FL | 32505 |
| PINECREST | 10207 S. Dixie Highway | Pinecrest | FL | 33156 |
| PARK PLACE | 3976 Park Blvd | Pinellas Park | FL | 33781 |
| NOB HILL AND CLEARY BRANCH | 801 North Nob Hill Road | Plantation | FL | 33324 |
| COPANS AND FEDERAL | 2300 North Federal Highway | Pompano Beach | FL | 33062 |
| POMPANO BEACH BRANCH | 289 S. Pompano Parkway | Pompano Beach | FL | 33069 |
| PONTE VEDRA BRANCH | 155 Corridor Road | Ponte Vedra Beach | FL | 32082 |
| PORT ORANGE - SOUTH NOVA | 4035 Nova Road | Port Orange | FL | 32127 |
| TAYLOR & SUMMERTREES | 1661 Taylor Road | Port Orange | FL | 32128 |
| PORT RICHEY BRANCH | 8522 US Highway 19 | Port Richey | FL | 34668 |
| GATLIN BOULEVARD BRANCH | 1309 SW Gatlin Blvd | Port Saint Lucie | FL | 34953 |
| MIDPORT BRANCH | 2400 Southeast Veterans Memorial Parkway | Port Saint Lucie | FL | 34952-4806 |
| PRIMA VISTA AT US 1 OFFICE | 7520 South US Highway 1 | Port Saint Lucie | FL | 34952 |
| SAINT JAMES OFFICE | 5493 Northwest Saint James Drive | Port Saint Lucie | FL | 34983 |
| SAINT LUCIE WEST OFFICE | 1320 South West Saint Lucie West Blvd | Port Saint Lucie | FL | 34986 |
| TRADITION BRANCH | 10620 SW Village Parkway | Port Saint Lucie | FL | 34987 |
| BLOOMINGDALE BRANCH | 11015 Bloomingdale Ave | Riverview | FL | 33578 |
| ROCKLEDGE OFFICE | 630 Barnes Boulevard | Rockledge | FL | 32955-5210 |
| WEST OKEECHOBEE BRANCH | 10031 Fox Trail Road South | Royal Palm Beach | FL | 33411 |
| ANASTASIA ISLAND BRANCH | 3805 A1a South | Saint Augustine | FL | 32080 |
| ST AUGUSTINE | 1695 US Highway 1 S | Saint Augustine | FL | 32084 |
| SAINT CLOUD 13TH STREET BRANCH | 2500 13th Street | Saint Cloud | FL | 34769 |
| JULINGTON CREEK BRANCH | 120 Bartram Oaks Walk | Saint Johns | FL | 32259 |
| NORTH ST PETERSBURG | 3801 49th Street North | Saint Petersburg | FL | 33709 |
| SANFORD - RINEHART ROAD OFFICE | 1851 WP Ball Boulevard | Sanford | FL | 32771 |
| FRUITVILLE ROAD | 5520 Fruitville Road | Sarasota | FL | 34232 |
| PALMER CROSSING BRANCH | 5440 Clark Road | Sarasota | FL | 34233 |
| RINGLING BRANCH | 1549 Ringling Blvd. | Sarasota | FL | 34236 |
| SIESTA DRIVE BRANCH | 3500 S. Osprey Ave | Sarasota | FL | 34239 |
| UNIVERSITY FL | 3275 University Parkway | Sarasota | FL | 34243 |
| SEBASTIAN OFFICE | 13035 US Route 1 | Sebastian | FL | 32958 |
| WEST SEBASTIAN OFFICE | 993 Sebastian Boulevard | Sebastian | FL | 32958 |
| FOREST OAKS BRANCH | 7205 Forest Oaks Blvd | Spring Hill | FL | 34606 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
FFIEC NIC history events
59
Showing 1 through 25 of 59 history events
| Event date | Event type | Related institution |
|---|---|---|
| June 19, 2026 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| May 1, 2022 | Charter Discontinued (Merger or Purchase & Assumption) | PNC EQUIPMENT FINANCE, LLC |
| October 9, 2021 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 4, 2012 | Charter Discontinued (Merger or Purchase & Assumption) | PNC MORTGAGE SERVICES, INC. |
| March 3, 2012 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 1, 2011 | Charter Discontinued (Merger or Purchase & Assumption) | PNC MULTIFAMILY MORTGAGE LLC |
| January 1, 2011 | Charter Discontinued (Merger or Purchase & Assumption) | MIDLAND LOAN SERVICES, INC. |
| November 7, 2009 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 22, 2009 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 15, 2009 | Failure - Government Assistance Provided | DWELLING HOUSE SAVINGS AND LOAN ASSOCIATION |
| August 9, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | STERLING FINANCIAL TRUST COMPANY |
| August 9, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | BLC BANK NATIONAL ASSOCIATION |
| March 8, 2008 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 15, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 29, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | HEALTHCARE ADMINISTRATION TECHNOLOGIES, INC. |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
Source reviewed2026-08-03
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
Source reviewed2026-08-03
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
Source reviewed2026-08-03
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
Source reviewed2026-08-19
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
Source reviewed2026-08-19
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
Source reviewed2026-08-19
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
Source reviewed2026-08-19
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.