US Mortgage Intelligence

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Institution profile

NATIONS LEND CORP

Mortgage company · ACTIVE

Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

95

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20159
20169
20175
20188
201911
202013
202117
20227
20238
20258

Leading issues

  1. Applying for a mortgage or refinancing an existing mortgage

    None

    39

  2. Closing on a mortgage

    None

    19

  3. Application, originator, mortgage broker

    None

    9

  4. Settlement process and costs

    None

    4

  5. Applying for a mortgage or refinancing an existing mortgage

    Confusing or misleading advertising or marketing

    3

View all issues (18)

  1. Credit decision / Underwriting

    None

    3

  2. Loan servicing, payments, escrow account

    None

    3

  3. Struggling to pay mortgage

    None

    3

  4. Trouble during payment process

    None

    3

  5. Applying for a mortgage or refinancing an existing mortgage

    Application denials

    1

  6. Closing on a mortgage

    Changes in loan terms during or after closing

    1

  7. Closing on a mortgage

    Trying to communicate with the company to fix an issue with the loan closing

    1

  8. Improper use of your report

    Credit inquiries on your report that you don't recognize

    1

  9. Improper use of your report

    Report provided to employer without your written authorization

    1

  10. Improper use of your report

    Reporting company used your report improperly

    1

  11. Loan modification,collection,foreclosure

    None

    1

  12. Struggling to pay mortgage

    Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu

    1

  13. Trouble during payment process

    Escrow, taxes, or insurance

    1

States

  1. Texas

    10

  2. California

    9

  3. Florida

    8

  4. Ohio

    8

  5. Georgia

    5

View all states (32)

  1. Pennsylvania

    5

  2. Maryland

    4

  3. Tennessee

    4

  4. Virginia

    4

  5. Arizona

    3

  6. Arkansas

    3

  7. Illinois

    3

  8. Connecticut

    2

  9. Delaware

    2

  10. Massachusetts

    2

  11. Michigan

    2

  12. New Jersey

    2

  13. North Carolina

    2

  14. Oklahoma

    2

  15. Oregon

    2

  16. Rhode Island

    2

  17. Alabama

    1

  18. Colorado

    1

  19. Indiana

    1

  20. Louisiana

    1

  21. Minnesota

    1

  22. Mississippi

    1

  23. New York

    1

  24. None

    1

  25. South Carolina

    1

  26. Washington

    1

  27. West Virginia

    1

Company response

  1. Closed with explanation

    77

  2. Closed with monetary relief

    16

  3. Closed with non-monetary relief

    2

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    92

  2. No

    3

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology