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Institution profile

MORTGAGE SOLUTIONS OF CO

Mortgage company · ACTIVE

Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

192

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20132
20144
20155
20165
201710
20186
20192
20208
20217
202211
202318
202428
202551
202635

Leading issues

  1. Trouble during payment process

    None

    24

  2. Trouble during payment process

    Escrow, taxes, or insurance

    17

  3. Struggling to pay mortgage

    Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure

    15

  4. Trouble during payment process

    Payment process

    15

  5. Struggling to pay mortgage

    Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu

    14

View all issues (31)

  1. Trouble during payment process

    Trying to communicate with the company to fix an issue while managing or servicing your loan

    14

  2. Struggling to pay mortgage

    None

    12

  3. Closing on a mortgage

    None

    10

  4. Struggling to pay mortgage

    An existing modification, forbearance plan, short sale, or other loss mitigation relief

    9

  5. Applying for a mortgage or refinancing an existing mortgage

    None

    7

  6. Closing on a mortgage

    Trying to communicate with the company to fix an issue with the loan closing

    6

  7. Loan servicing, payments, escrow account

    None

    6

  8. Application, originator, mortgage broker

    None

    5

  9. Closing on a mortgage

    Closing disclosure or other related disclosures

    5

  10. Applying for a mortgage or refinancing an existing mortgage

    Trying to communicate with the company to fix an issue with the application process

    4

  11. Trouble during payment process

    Loan sold or transferred to another company

    4

  12. Closing on a mortgage

    Changes in loan terms during or after closing

    3

  13. Other

    None

    3

  14. Applying for a mortgage or refinancing an existing mortgage

    Changes in loan terms during the application process

    2

  15. Applying for a mortgage or refinancing an existing mortgage

    Confusing or misleading advertising or marketing

    2

  16. Closing on a mortgage

    Delays with the closing process

    2

  17. Incorrect information on your report

    Account information incorrect

    2

  18. Incorrect information on your report

    Account status incorrect

    2

  19. Loan modification,collection,foreclosure

    None

    2

  20. Applying for a mortgage or refinancing an existing mortgage

    Delays in the application process

    1

  21. Credit decision / Underwriting

    None

    1

  22. Problem with a company's investigation into an existing problem

    Problem with personal statement of dispute

    1

  23. Settlement process and costs

    None

    1

  24. Struggling to pay mortgage

    Foreclosure

    1

  25. Trouble during payment process

    Paying off the loan

    1

  26. Trouble during payment process

    Private mortgage insurance (PMI)

    1

States

  1. Texas

    30

  2. Colorado

    24

  3. Florida

    24

  4. California

    21

  5. North Carolina

    15

View all states (29)

  1. South Carolina

    11

  2. Illinois

    8

  3. Washington

    8

  4. Alabama

    6

  5. Georgia

    6

  6. Ohio

    4

  7. Arizona

    3

  8. Indiana

    3

  9. Maryland

    3

  10. Michigan

    3

  11. Montana

    3

  12. Oklahoma

    3

  13. Oregon

    3

  14. Pennsylvania

    3

  15. Idaho

    2

  16. Iowa

    1

  17. Kentucky

    1

  18. Louisiana

    1

  19. Mississippi

    1

  20. Missouri

    1

  21. New Jersey

    1

  22. None

    1

  23. Tennessee

    1

  24. West Virginia

    1

Company response

  1. Closed with explanation

    186

  2. Closed with monetary relief

    4

  3. Closed

    1

  4. Closed with non-monetary relief

    1

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    184

  2. No

    8

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology