US Mortgage Intelligence

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Institution profile

LONGBRIDGE FNCL LLC

Mortgage company · ACTIVE

Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

90

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20161
20181
20193
20205
202110
20228
202310
202412
202520
202620

Leading issues

  1. Applying for a mortgage or refinancing an existing mortgage

    None

    14

  2. Trouble during payment process

    None

    12

  3. Trouble during payment process

    Trying to communicate with the company to fix an issue while managing or servicing your loan

    11

  4. Struggling to pay mortgage

    Foreclosure

    8

  5. Struggling to pay mortgage

    Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure

    6

View all issues (24)

  1. Closing on a mortgage

    Trying to communicate with the company to fix an issue with the loan closing

    5

  2. Closing on a mortgage

    None

    4

  3. Trouble during payment process

    Paying off the loan

    4

  4. Applying for a mortgage or refinancing an existing mortgage

    Trying to communicate with the company to fix an issue with the application process

    3

  5. Closing on a mortgage

    Closing disclosure or other related disclosures

    3

  6. Applying for a mortgage or refinancing an existing mortgage

    Application denials

    2

  7. Closing on a mortgage

    Fees or costs after closing

    2

  8. Struggling to pay mortgage

    Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu

    2

  9. Struggling to pay mortgage

    None

    2

  10. Trouble during payment process

    Escrow, taxes, or insurance

    2

  11. Trouble during payment process

    Payment process

    2

  12. Applying for a mortgage or refinancing an existing mortgage

    Confusing or misleading advertising or marketing

    1

  13. Applying for a mortgage or refinancing an existing mortgage

    Fees or costs during the application process

    1

  14. Applying for a mortgage or refinancing an existing mortgage

    Negative impact of inaccurate appraisal

    1

  15. Closing on a mortgage

    Delays with the closing process

    1

  16. Incorrect information on your report

    Information is missing that should be on the report

    1

  17. Loan servicing, payments, escrow account

    None

    1

  18. Trouble during payment process

    Interest rate

    1

  19. Trouble during payment process

    Loan sold or transferred to another company

    1

States

  1. California

    13

  2. Florida

    8

  3. Arizona

    7

  4. Texas

    6

  5. Colorado

    5

View all states (33)

  1. Georgia

    5

  2. Illinois

    4

  3. Massachusetts

    4

  4. Louisiana

    3

  5. Oregon

    3

  6. Connecticut

    2

  7. Maine

    2

  8. Maryland

    2

  9. Michigan

    2

  10. Mississippi

    2

  11. Missouri

    2

  12. North Carolina

    2

  13. Ohio

    2

  14. Virginia

    2

  15. District of Columbia

    1

  16. Idaho

    1

  17. Minnesota

    1

  18. Nevada

    1

  19. New York

    1

  20. None

    1

  21. Oklahoma

    1

  22. Puerto Rico

    1

  23. South Carolina

    1

  24. Tennessee

    1

  25. Utah

    1

  26. Vermont

    1

  27. Washington

    1

  28. Wisconsin

    1

Company response

  1. Closed with explanation

    89

  2. Closed with monetary relief

    1

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    89

  2. No

    1

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology