Total CFPB mortgage complaint records
8
Institution profile
IDAHO CENTRAL
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CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2025 | 5 |
| 2026 | 3 |
Leading issues
Struggling to pay mortgage
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
2
Applying for a mortgage or refinancing an existing mortgage
Fees or costs during the application process
1
Problem with a company's investigation into an existing problem
Problem with personal statement of dispute
1
Struggling to pay mortgage
An existing modification, forbearance plan, short sale, or other loss mitigation relief
1
Struggling to pay mortgage
Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
1
View all issues (7)
Trouble during payment process
Interest rate
1
Trouble during payment process
Payment process
1
States
Idaho
6
Arizona
2
Company response
Closed with explanation
8
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
8
How to read these figures
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.