US Mortgage Intelligence

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Institution profile

GSF MTG CORP

Mortgage company · ACTIVE

Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

39

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20141
20156
20175
20181
202013
202110
20223

Leading issues

  1. Trouble during payment process

    None

    12

  2. Applying for a mortgage or refinancing an existing mortgage

    None

    9

  3. Closing on a mortgage

    None

    8

  4. Loan servicing, payments, escrow account

    None

    5

  5. Application, originator, mortgage broker

    None

    2

View all issues (8)

  1. Credit decision / Underwriting

    None

    1

  2. Incorrect information on your report

    Account information incorrect

    1

  3. Settlement process and costs

    None

    1

States

  1. Wisconsin

    7

  2. Texas

    6

  3. Florida

    5

  4. None

    3

  5. Oregon

    3

View all states (18)

  1. Michigan

    2

  2. Missouri

    2

  3. California

    1

  4. Colorado

    1

  5. District of Columbia

    1

  6. Indiana

    1

  7. Maryland

    1

  8. New Jersey

    1

  9. North Carolina

    1

  10. Ohio

    1

  11. Pennsylvania

    1

  12. Tennessee

    1

  13. Washington

    1

Company response

  1. Closed with explanation

    36

  2. Closed with monetary relief

    2

  3. Closed with non-monetary relief

    1

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    31

  2. No

    8

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology