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FIRST CMNTY MTG

Mortgage company · ACTIVE

Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

40

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
20151
20162
20175
20183
20192
20216
20227
20232
20246
20253
20263

Leading issues

  1. Trouble during payment process

    None

    11

  2. Applying for a mortgage or refinancing an existing mortgage

    None

    6

  3. Loan servicing, payments, escrow account

    None

    5

  4. Closing on a mortgage

    None

    3

  5. Struggling to pay mortgage

    None

    3

View all issues (14)

  1. Struggling to pay mortgage

    Foreclosure

    2

  2. Trouble during payment process

    Escrow, taxes, or insurance

    2

  3. Trouble during payment process

    Trying to communicate with the company to fix an issue while managing or servicing your loan

    2

  4. Applying for a mortgage or refinancing an existing mortgage

    Application denials

    1

  5. Applying for a mortgage or refinancing an existing mortgage

    Changes in loan terms during the application process

    1

  6. Applying for a mortgage or refinancing an existing mortgage

    Loan estimate or other related disclosures

    1

  7. Closing on a mortgage

    Delays with the closing process

    1

  8. Trouble during payment process

    Loan sold or transferred to another company

    1

  9. Trouble during payment process

    Payment process

    1

States

  1. Tennessee

    8

  2. Florida

    7

  3. Georgia

    4

  4. Michigan

    3

  5. Alabama

    2

View all states (18)

  1. Illinois

    2

  2. Missouri

    2

  3. Virginia

    2

  4. Arkansas

    1

  5. Colorado

    1

  6. District of Columbia

    1

  7. Indiana

    1

  8. Kansas

    1

  9. None

    1

  10. North Carolina

    1

  11. Texas

    1

  12. West Virginia

    1

  13. Wisconsin

    1

Company response

  1. Closed with explanation

    36

  2. Closed with monetary relief

    2

  3. Closed

    1

  4. Closed with non-monetary relief

    1

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    39

  2. No

    1

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology