Total CFPB mortgage complaint records
28
Institution profile
EQUITY RESOURCES INC
Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.
CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2015 | 2 |
| 2017 | 3 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 8 |
| 2023 | 7 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 1 |
Leading issues
Trouble during payment process
None
13
Applying for a mortgage or refinancing an existing mortgage
None
3
Struggling to pay mortgage
None
3
Closing on a mortgage
None
2
Trouble during payment process
Trying to communicate with the company to fix an issue while managing or servicing your loan
2
View all issues (10)
Application, originator, mortgage broker
None
1
Applying for a mortgage or refinancing an existing mortgage
Trying to communicate with the company to fix an issue with the application process
1
Credit decision / Underwriting
None
1
Incorrect information on your report
Account status incorrect
1
Incorrect information on your report
Public record information inaccurate
1
States
Ohio
8
North Carolina
7
Pennsylvania
4
Maryland
3
South Carolina
2
View all states (9)
California
1
Florida
1
Maine
1
Michigan
1
Company response
Closed with explanation
28
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
28
How to read these figures
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.