Total CFPB mortgage complaint records
112
Institution profile
EAGLE HOME MTG LLC
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CFPB Mortgage Complaint Activity
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Coverage start
December 1, 2012
Data through
August 20, 2026
Annual activity
| Year | Complaint records |
|---|---|
| 2013 | 7 |
| 2014 | 13 |
| 2015 | 14 |
| 2016 | 22 |
| 2017 | 17 |
| 2018 | 12 |
| 2019 | 26 |
| 2020 | 1 |
Leading issues
Application, originator, mortgage broker
None
22
Applying for a mortgage or refinancing an existing mortgage
None
21
Closing on a mortgage
None
21
Loan servicing, payments, escrow account
None
13
Credit decision / Underwriting
None
9
View all issues (12)
Settlement process and costs
None
9
Loan modification,collection,foreclosure
None
6
Trouble during payment process
None
6
Struggling to pay mortgage
None
2
Incorrect information on your report
Account information incorrect
1
Incorrect information on your report
Account status incorrect
1
Other
None
1
States
Florida
32
California
15
Texas
15
Nevada
7
Maryland
6
View all states (21)
Washington
6
Colorado
4
Georgia
4
North Carolina
4
Oregon
3
Utah
3
Virginia
3
Minnesota
2
Arizona
1
Delaware
1
Illinois
1
New Jersey
1
New York
1
None
1
South Carolina
1
Wisconsin
1
Company response
Closed with explanation
105
Closed with monetary relief
5
Closed
2
Timely response
Timely-response figures are a count distribution as reported to CFPB, not a score.
Yes
110
No
2
How to read these figures
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.