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AMERICAN INTERNET MTG

Mortgage company · ACTIVE

Verification status not yet publishedVerification describes the US Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology

Public-record data only. Not a recommendation, lender endorsement, or rate comparison. Verify current licensing, product availability, and terms independently.

CFPB Mortgage Complaint Activity

Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.

Total CFPB mortgage complaint records

154

Coverage start

December 1, 2012

Data through

August 20, 2026

Annual activity

CFPB mortgage complaint records by year
YearComplaint records
201317
20148
201514
20167
201712
201810
20194
202023
202117
20227
202319
20247
20258
20261

Leading issues

  1. Trouble during payment process

    None

    56

  2. Loan servicing, payments, escrow account

    None

    20

  3. Application, originator, mortgage broker

    None

    19

  4. Applying for a mortgage or refinancing an existing mortgage

    None

    14

  5. Trouble during payment process

    Escrow, taxes, or insurance

    8

View all issues (19)

  1. Closing on a mortgage

    None

    7

  2. Credit decision / Underwriting

    None

    7

  3. Settlement process and costs

    None

    5

  4. Struggling to pay mortgage

    Foreclosure

    3

  5. Struggling to pay mortgage

    None

    3

  6. Loan modification,collection,foreclosure

    None

    2

  7. Trouble during payment process

    Payment process

    2

  8. Trouble during payment process

    Trying to communicate with the company to fix an issue while managing or servicing your loan

    2

  9. Applying for a mortgage or refinancing an existing mortgage

    Changes in loan terms during the application process

    1

  10. Applying for a mortgage or refinancing an existing mortgage

    Trying to communicate with the company to fix an issue with the application process

    1

  11. Closing on a mortgage

    Closing disclosure or other related disclosures

    1

  12. Trouble during payment process

    Fees charged

    1

  13. Trouble during payment process

    Loan sold or transferred to another company

    1

  14. Trouble during payment process

    Paying off the loan

    1

States

  1. California

    37

  2. Colorado

    9

  3. Arizona

    8

  4. Florida

    8

  5. Texas

    8

View all states (36)

  1. Minnesota

    7

  2. Virginia

    7

  3. Georgia

    6

  4. Illinois

    5

  5. Maryland

    4

  6. New Jersey

    4

  7. New York

    4

  8. North Carolina

    4

  9. Ohio

    4

  10. Alabama

    3

  11. Indiana

    3

  12. Michigan

    3

  13. Mississippi

    3

  14. Utah

    3

  15. Arkansas

    2

  16. Delaware

    2

  17. Maine

    2

  18. Massachusetts

    2

  19. Pennsylvania

    2

  20. South Carolina

    2

  21. Tennessee

    2

  22. Connecticut

    1

  23. District of Columbia

    1

  24. Kentucky

    1

  25. Missouri

    1

  26. Montana

    1

  27. Nebraska

    1

  28. New Hampshire

    1

  29. Oklahoma

    1

  30. Rhode Island

    1

  31. Washington

    1

Company response

  1. Closed with explanation

    139

  2. Closed with monetary relief

    7

  3. Closed

    6

  4. Closed with non-monetary relief

    2

Timely response

Timely-response figures are a count distribution as reported to CFPB, not a score.

  1. Yes

    129

  2. No

    25

How to read these figures

CFPB complaint records are submissions received by the Consumer Financial Protection Bureau. Complaint volume does not establish misconduct or wrongdoing. Counts can be influenced by company size, mortgage servicing volume, time in operation, consumer awareness and reporting, and corporate reporting structure. US Mortgage Index does not treat complaint allegations as independently verified facts.

Read the methodology