HMDA records
122
2025
Public institution profile · Bank · Not a recommendation
Citizens Business Bank, National Association
BankOntario, CAActive
FDIC certificate 21716
Data observedAugust 5, 2026Section records may have different source dates.
- Public-source data
- Source-linked records
- No paid lender rankings
- See methodology
- Correct the record
Identifiers, verification, and corrections
Stable identifiers
Publication-authorized verified identifiers only. Missing applicable identifiers are shown as unpublished verified matches, not as a finding that no record exists.
- FDIC certificate
- 21716
- company ID
- Not published — no verified match
More identifiers
- Federal Reserve
- 933966
- OCC charter number
- 25382
- Not published — no verified match
- Official website
- http://www.cbbank.com
Verify at FDICVerify at FFIEC NIC / regulator
Identity verified through FDIC; additional sources pendingVerification describes the U.S. Mortgage Index public-source matching process. It is not an endorsement or recommendation. Read the methodology
Profile notes
This is a descriptive public-record research profile. It is not a recommendation, eligibility decision, product assessment, or rate quote.
Data correction
Institutions or readers may request review when a published field differs from an official source. Provide the relevant official source URL with the request.
Request a correctionAt a glance
- Institution type
- Bank
- Status
- Active
- Headquarters
- Ontario, CA
- HMDA activity
- Published activity year 2025
- Listed branch locations
- 77
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- Satisfactory, exam August 1, 2023
- Institution history
- 22 published events
What USMI publishes
Public records USMI has matched to this institution. The sections below keep the evidence, the source, and that section's date together.
- Institution type
- Bank
- Status
- Active
- Headquarters
- Ontario, CA
- activity
- Published activity year 2025
- Listed branch locations
- 77
- Complaint records
- CFPB search status is not currently available.
- CRA examinations
- Satisfactory, exam August 1, 2023
- Institution history
- 22 published events
Mortgage FAQ: How can I check whether a company or person can make or broker mortgage loans? This is general mortgage education, not a finding about this institution.
What this profile is not
- Not a lender recommendation or ranking.
- Not a mortgage rate sheet or quote.
- Not an underwriting, approval, or eligibility decision.
- Not proof of an NMLS license unless a verified NMLS company ID/source is specifically published.
- Not a complaint-resolution channel.
- Missing source blocks do not establish that an institution lacks an activity, identifier, license or regulatory record.
HMDA
Mortgage activity
Reported records for the selected year. These figures are not a lender score.
122reported records
76reported originations
2025 reported mortgage activity. Source: HMDA.
HMDA2025The year selector below shows each published activity year.
activity
Mortgage activity reported in HMDA. Public HMDA records are available for 2018–2025.
Geographynationwide
HMDA source observed2026-08-09
Loan originations
76
2025
Denials
7
2025
Withdrawals
34
2025
Denial rate among decisioned applications
8.1%
2025
Annual history
Scroll sideways to review every HMDA column.
| Year | HMDA records | Originations | Approved but not accepted | Denials | Withdrawals | Denial rate |
|---|---|---|---|---|---|---|
| 2025 | 122 | 76 | 3 | 7 | 34 | 8.1% |
| 2024 | 68 | 34 | 3 | 7 | 23 | 15.9% |
| 2023 | 107 | 60 | 0 | 14 | 31 | 18.9% |
| 2022 | 212 | 138 | 0 | 32 | 34 | 18.8% |
| 2021 | 217 | 134 | 2 | 28 | 49 | 17.1% |
| 2020 | 205 | 143 | 0 | 25 | 34 | 14.9% |
| 2019 | 152 | 112 | 3 | 14 | 21 | 10.9% |
| 2018 | 183 | 120 | 2 | 21 | 37 | 14.7% |
Detailed activity
Loan type and purpose
| Category | HMDA records |
|---|---|
| Conventional | 122 |
| FHA | 0 |
| VA | 0 |
| RHS / FSA | 0 |
| Home purchase | 70 |
| Home improvement | 7 |
| Refinancing | 43 |
| Cash-out refinancing | 0 |
State reporting
5 states / territories reported
How to read these figures
HMDA records include applications, originations, purchased loans and other reportable actions. The total number of HMDA records is not the same as the number of mortgages originated. The displayed denial rate uses decisioned applications: originations, approved but not accepted, and denials.
CFPB
CFPB consumer submissions
Complaints are consumer submissions and are not findings of wrongdoing.
CFPBComplaint coverage dates are shown with the records. They are not the profile observed date.
CFPB Mortgage Complaint Activity
No published complaint result found
No mapped CFPB mortgage complaint activity is currently published on this profile under U.S. Mortgage Index's verified entity-matching methodology. This is not a finding that no complaint exists under another company name, affiliate, source attribution, period, or configuration.
This does not establish that no record exists elsewhere. It means USMI does not currently have a published matching result for this profile.
CFPB complaint records are submissions received by the Consumer Financial Protection Bureau.
Complaint volume is context. It is affected by company size, servicing volume, time in market and consumer awareness. It is not proof of wrongdoing.
Current USMI CFPB mortgage complaint coverage begins December 1, 2012. Data through August 20, 2026.
Learn more: What can I do if I think a mortgage lender discriminated against me? This is general mortgage education, not a finding about this institution.
Regulatory records
Regulatory & institutional records
Only records that apply to this institution are shown. Identifiers stay as published.
FFIEC NICAugust 19, 2026Observed date for the NIC institution record.
Institution identity
FDIC BankFind baseline
FDIC-reported identity and institutional fields from the public BankFind record. These values are not described as current or real-time.
- Legal name
- Citizens Business Bank, National Association
- Display name
- Citizens Business Bank, National Association
- Institution status
- Active
- FDIC insured
- Yes
- FDIC insured since
- August 9, 1974
- Established date
- August 9, 1974
- Charter class
- National bank, member of the Federal Reserve System (FRS)
- Primary federal regulator
- Office of the Comptroller of the Currency
- Headquarters
- Ontario, CA, 91764, United States
- Website
- http://www.cbbank.com
- FDIC certificate number
- 21716
- Federal Reserve
- 933966
- OCC charter number
- 25382
- Domestic location count
- 70
- Source observed
- August 5, 2026
Regulatory information
Regulatory profile
Public FFIEC NIC and CRA records for this institution, presented as source-backed regulatory context rather than a score or recommendation.
Regulatory identity
- Institution status
- ACTIVE
- Primary federal regulator
- OCC
- Institution type
- National Bank
- Primary activity
- NAICS 52211
- FDIC certificate
- 21716
- Federal Reserve
- 933966
- 549300L36QZWPHM6FP31
- Headquarters
- 701 North Haven Avenue, Ontario, CA, 91764, United States
- Primary deposit insurer
- Deposit Insurance Fund (DIF)
- Source observed
- August 19, 2026
Community Reinvestment Act (CRA)
Latest available CRA evaluation
- Rating
- Satisfactory
- Exam date
- August 1, 2023
- Regulator
- FDIC
- Examination method
- Large Bank Exam
This information reflects Community Reinvestment Act examination ratings reported by the cited official source. It is not a US Mortgage Index rating, recommendation, or assessment of the institution.
CRA evaluations are examination results from the relevant regulatory process and should be interpreted in the context of the examination date and source.
Historical CRA evaluations
Scroll sideways to see every CRA examination column.
| Exam date | CRA rating | Regulator | Examination method |
|---|---|---|---|
| August 1, 2023 | Satisfactory | FDIC | Large Bank Exam |
| July 1, 2020 | Satisfactory | FDIC | Large Bank Exam |
| June 1, 2017 | Satisfactory | FDIC | Large Bank Exam |
| October 1, 2014 | Satisfactory | FDIC | Large Bank Exam |
| June 1, 2011 | Satisfactory | FDIC | Large Bank Exam |
| January 5, 2009 | Satisfactory | FDIC | Large Bank Exam |
| July 1, 2005 | Satisfactory | FDIC | Large Bank Exam |
| July 1, 2002 | Satisfactory | FDIC | Large Bank Exam |
| May 1, 2000 | Satisfactory | FDIC | Large Bank Exam |
| July 1, 1998 | Satisfactory | FDIC | Large Bank Exam |
| March 1, 1996 | Satisfactory | FDIC | Not Reported |
| May 1, 1995 | Satisfactory | FDIC | Not Reported |
| December 1, 1992 | Satisfactory | FDIC | Not Reported |
| May 14, 1990 | Satisfactory | FDIC | Not Reported |
Formal hierarchy
FFIEC NIC hierarchy rows
2
Showing 1 through 2 of 2 relationship records
| Relationship | Institution | Type | Location |
|---|---|---|---|
| Direct relationship | CSNK WORKING CAPITAL FINANCE CORP. DBA BAY VIEW FUNDING | Domestic Entity Other | San Jose, CA |
| ROOT_INSTITUTION | CITIZENS BUSINESS BANK, NATIONAL ASSOCIATION | National Bank | Ontario, CA |
These rows are the FFIEC NIC formal hierarchy. They are not branch locations and they are not the separate institution-relationship records.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
Additional profile fields
Fields below supplement the primary source baseline and are shown only when present on the public profile.
- Entity type
- FDIC-insured national bank
Locations
Branch and office locations
Start with the published count and primary location. Search stays paged so the first view stays readable.
FFIEC NIC branchesAugust 19, 2026Branch rows are paged. Filters stay in the page address.
Branch locations
Listed locations from FFIEC NIC. Counts use the published branch record, not a store locator.
Branch network
Listed locations
77
Showing 51 through 77 of 77 listed locations
Scroll sideways to see every branch column.
| Branch | Address | City | State | Postal code |
|---|---|---|---|---|
| PORTERVILLE BFC | 65 West Olive Avenue | Porterville | CA | 93257 |
| REDLANDS BUSINESS FINANCIAL CENTER | 200 East Citrus Avenue | Redlands | CA | 92373 |
| REDWOOD CITY BRANCH | 2400 Broadway Street | Redwood City | CA | 94063 |
| RIVERSIDE BRANCH | 3695 Main Street | Riverside | CA | 92501 |
| TRI CITY BRANCH | 301 Vanderbilt Way | San Bernardino | CA | 92408 |
| CARMEL VALLEY BUSINESS FINANCIAL CENTER | 12680 High Bluff Drive | San Diego | CA | 92130 |
| SAN DIEGO BUSINESS FINANCIAL CENTER | 610 W. Ash Street, Suite 1100 | San Diego | CA | 92101 |
| SAN FRANCISCO BRANCH | 120 Kearny Street, Suite 2300 | San Francisco | CA | 94104 |
| SAN GABRIEL BRANCH | 850 East Las Tunas Drive | San Gabriel | CA | 91776 |
| SAN JOSE BRANCH | 224 Airport Parkway | San Jose | CA | 95110 |
| SAN MATEO BRANCH | 400 South EL Camino Real, Suite 150 | San Mateo | CA | 94402 |
| SAN RAFAEL BRANCH | 999 Fifth Avenue, Suite 100 | San Rafael | CA | 94901 |
| SANTA ANA BRANCH | 1551 North Tustin Avenue, Suite 860 | Santa Ana | CA | 92705 |
| SANTA BARBARA BRANCH | 1101 Anacapa Street, Suite 250 | Santa Barbara | CA | 93101 |
| SANTA CLARITA BUSINESS FINANCIAL CENTER | 28470 Stanford Avenue, Suite 110 | Santa Clarita | CA | 91355 |
| SANTA FE SPRINGS BUSINESS FINANCIAL CENTER | 12070 Telegraph Road, Suite 107 | Santa Fe Springs | CA | 90670 |
| SOUTH EL MONTE BRANCH | 9754 East Rush Street | South El Monte | CA | 91733 |
| STOCKTON BUSINESS FINANCIAL CENTER | 4744 Quail Lakes Drive, Suite A | Stockton | CA | 95207 |
| SOUTH BAY COMMERCIAL BANKING CENTER | 970 West 190th Street, Suite 120 | Torrance | CA | 90502 |
| TULARE BUSINESS FINANCIAL CENTER | 1901 E. Prosperity Avenue | Tulare | CA | 93274 |
| UPLAND BRANCH | 818 North Mountain Avenue | Upland | CA | 91786 |
| VENTURA BUSINESS FINANCIAL CENTER BRANCH | 3260 Telegraph Road | Ventura | CA | 93003 |
| VISALIA MAIN BFC | 701 W. Main Street | Visalia | CA | 93291 |
| WALNUT CREEK OFFICE | 1990 North California Boulevard, Ste.100 | Walnut Creek | CA | 94596 |
| WEST SACRAMENTO BFC | 725 Riverpoint Court | West Sacramento | CA | 95605 |
| WESTLAKE VILLAGE BUSINESS FINANCIAL CENTER BRANCH | 2663 Townsgate Road | Westlake Village | CA | 91361 |
| YUBA CITY BFC | 700 Plumas Street | Yuba City | CA | 95991 |
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
History
Institution history
Events are listed by date. The source event type is kept with the record.
HistoryAugust 19, 2026Event dates come from the source row. The observed date is when USMI reviewed the file.
Institution history
History events from FFIEC NIC, newest first. USMI does not add a merger or failure narrative.
Institutional history
FFIEC NIC history events
22
Showing 1 through 22 of 22 history events
| Event date | Event type | Related institution |
|---|---|---|
| April 18, 2026 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| January 8, 2022 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| August 11, 2018 | Charter Discontinued (Merger or Purchase & Assumption) | COMMUNITY BANK |
| March 11, 2017 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| March 1, 2016 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| May 16, 2014 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| October 17, 2009 | Failure - Government Assistance Provided | SAN JOAQUIN BANK |
| June 23, 2007 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| March 31, 2006 | Charter Discontinued (Merger or Purchase & Assumption) | GOLDEN WEST ENTERPRISES, INC. |
| February 26, 2005 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| September 20, 2003 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| June 29, 2002 | Charter Discontinued (Merger or Purchase & Assumption) | WESTERN SECURITY ACCEPTANCE CORPORATION |
| June 29, 2002 | Charter Discontinued (Merger or Purchase & Assumption) | WESTERN SECURITY FINANCE CORPORATION |
| June 29, 2002 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| October 4, 1999 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| March 30, 1996 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| July 9, 1994 | Failure - Government Assistance Provided | PIONEER BANK |
| June 25, 1994 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| October 22, 1993 | Failure - Government Assistance Provided | MID CITY BANK, NATIONAL ASSOCIATION |
| March 8, 1993 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| May 16, 1987 | Charter Discontinued (Merger or Purchase & Assumption) | — |
| October 10, 1986 | Failure - Government Assistance Provided | INDEPENDENT NATIONAL BANK |
These events are shown as reported by the FFIEC NIC source and are not independent legal conclusions.
FFIEC NIC information reflects public regulatory records observed on the displayed source date. Observed dates describe when the public record was reviewed, not a real-time update.
SourcesEach source keeps its own observed date. Dates are not combined into one profile date.
Sources & methodology
Sources are shown as recorded in the published public views. Observed dates describe when a public record was reviewed, not a real-time update.
FDIC BankFind
Source reviewed2026-08-05
Limitation
FDIC fields describe the institution record USMI reviewed. They are not a recommendation or a real-time license check.
CFPB Consumer Complaint Database search
Source reviewed2026-08-05
Limitation
Complaint records are consumer submissions. A complaint is not proof of wrongdoing, and absence from this profile is not proof that no complaint exists elsewhere.
HMDA modified LAR
Source reviewed2026-08-05
Limitation
HMDA counts describe reported records for the published geography and year. They are not a quality score or a market-rank.
FFIEC NIC institution profile
Source reviewed2026-08-19
Limitation
The observed date is when USMI reviewed the public NIC record. It is not a real-time status feed.
FFIEC NIC branches
Source reviewed2026-08-19
Limitation
Branch rows are FFIEC NIC listed locations, not a consumer-facing store locator.
FFIEC NIC organizational hierarchy
Source reviewed2026-08-19
Limitation
Hierarchy rows are the FFIEC-reported structure. They are not a complete legal-ownership opinion and they are not branch locations.
FFIEC NIC institution history
Source reviewed2026-08-19
Limitation
History events are shown as reported by FFIEC NIC. USMI does not add a merger or failure narrative.
FFIEC CRA Ratings Database
Source reviewed2026-08-28
Limitation
A CRA rating is the regulator's examination result for the date shown. It is not a USMI rating.