Can my servicer stop sending monthly mortgage statements after I file for bankruptcy?
Short answer
CFPB rules do not forbid a servicer from sending monthly mortgage statements during bankruptcy. Servicers are not required to keep sending regularly scheduled statements in that situation, but they generally may continue if they choose. You can still ask the servicer for account information in writing.
Full explanation
The CFPB says its rules do not prevent a mortgage servicer from sending a periodic statement while a borrower is in bankruptcy. Servicers are not required to send regularly scheduled statements to borrowers in bankruptcy. The servicer generally may keep sending a statement if it chooses to.
If you want account details, including the monthly amount due or past payments, you may request that information from the servicer. After a written request, a servicer generally has to provide the information within 30 business days. Bankruptcy procedure varies; this FAQ stays with the Bureau's statement-rule explanation and is not bankruptcy advice.
Sources reviewed
I recently declared bankruptcy. Now my mortgage servicer said it’s not allowed to send me a monthly mortgage statement. Is that correct?
Last reviewed
September 10, 2026